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The Sanctuary Hotel and Spa

Photo gallery for The Sanctuary Hotel and Spa

Featured image
Outdoor pool
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

Overview of The Sanctuary Hotel and Spa

The Sanctuary Hotel and Spa

4.0 star property

3.9/5 Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Spa
Section 276, Lot 60, Pitpit St., North Waigani, Port Moresby, National Capital Region

Explore the area

  • Popular LocationHubert Murray Stadium13 min walk
  • Popular LocationParliament House3 min drive
  • Popular LocationPort Moresby Nature Park4 min drive
  • AirportPort Moresby (POM-Jackson Intl.)5 min drive

Choose dates to view prices

About this area

Port Moresby

Located in Port Moresby, The Sanctuary Hotel and Spa is in the historical district and near the airport. Port Moresby Golf Club and Royal Papua Yacht Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Port Moresby Nature Park and Loloata Island. Looking to enjoy an event or a game while in town? See what's happening at Hubert Murray Stadium or PNG Football Stadium.

What's nearby

  • Hubert Murray Stadium - 13 min walk
  • Parliament House - 3 min drive
  • Port Moresby Nature Park - 4 min drive
  • Port Moresby Golf Club - 5 min drive
  • PNG Football Stadium - 7 min drive

Getting around

  • Port Moresby (POM-Jackson Intl.) - 5 min drive

Restaurants

  • Hogs Breath Cafe - 10 min walk
  • Buffalo Burgers - 11 min walk
  • Hosi Ramen - 12 min walk
  • PNG Kopitiam - 19 min walk
  • Big Rooster - 3 min drive

About this property

The Sanctuary Hotel and Spa

4-star hotel with full-service spa and free airport shuttle
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. All 56 rooms provide free WiFi and free wired Internet, flat-screen TVs with satellite channels, and conveniences such as dining areas and sitting areas. Guests will also find balconies, 24-hour room service and minibars.
The Sanctuary Hotel and Spa offers 56 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. This accommodation offers separate dining areas and includes desks. Flat-screen televisions come with premium satellite channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Lingzhi Serenity Spa has 3 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet
  • WiFi in public areas is free with a 2-device limit
  • Free in-room WiFi has a 2-device limit

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle

Food and drink

  • 1 restaurant and 1 coffee shop
  • 1 bar/lounge
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Separate dining area
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Business centre
  • Meeting rooms - 2

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Dining room
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • In-room massage
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 11:30 PM
Early check-in subject to availability
Early check-in fee: 50 per cent of room rate
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate

Special check-in instructions

This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Laundry fee: PGK 30 per day
  • Spa fee: PGK 150 per day
  • Credit card charges are subject to a surcharge of 3.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit
Children under 6 years old are not allowed in the spa without adult supervision

Property is also known as

Sanctuary Hotel Port Moresby
Sanctuary Port Moresby
The Sanctuary Hotel Spa
The Sanctuary Hotel Spa
The Sanctuary Spa Port Moresby
The Sanctuary Hotel and Spa Hotel
The Sanctuary Hotel and Spa Port Moresby
The Sanctuary Hotel and Spa Hotel Port Moresby

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 5 out of 15 reviews
5 - Excellent 33%
Rating 4 - Good. 6 out of 15 reviews
4 - Good 40%
Rating 3 - Okay. 2 out of 15 reviews
3 - Okay 13%
Rating 2 - Poor. 2 out of 15 reviews
2 - Poor 13%
Rating 1 - Terrible. 0 out of 15 reviews
1 - Terrible 0%

4.4/5

Cleanliness

4.3/5

Staff & service

3.7/5

Amenities

3.8/5

Property conditions & facilities

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was quite satisfactory.
Stayed 1 night in Nov 2020

2/5 Poor

Liked: Cleanliness, staff & service
Paid online, also was asked to pay at check-in. refund is a bit slow coming. staff are lovely. room is an odd shape and size.
Stayed 2 nights in Sep 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were out of this world, humble,welcoming and always ready to help. Rooms were clean and big but little things like tissue, room menu were not available. Food serve was good and made mostly from excellent local products, however chefs and taste of food was not up to standard. It seemed the cooks took a good food and turned it into rubbish. So called local menu was prepared more in asian and western way. Taro which we Pacific Islanders love was not available. I will stay there again but eat outside.
Stayed 3 nights in Feb 2020

2/5 Poor

Business traveller
Disliked: Property conditions & facilities, room comfort
Andrew L
The hotel was advertised as a 4 stars hotel, it's not! The rooms and the general condition of the hotel is substandard.
Stayed 4 nights in Feb 2020

4/5 Good

Stayed 1 night in Jan 2020