You guys were truly wonderful guests to accommodate in our property, very clean and easy to communicate with. See you again in the near future. Cynthia

Julie was a terrific guest! Easy and great communicator. Very respectful to the house rules and left the property in a very good state. Hoping to see and your family again in the near future.

Hi David, It is unfortunate you and your family didn’t have an enjoyable stay at our property, like all our other pleasant guests. Your review comes as a surprise as all our reviews on other platforms are glowing, expressing their gratitude and pleasant experience. However, due to the nature of the work I do (renting out properties) you are bound to come across difficult and unreasonable guests. As you are aware, Queensland has a tropical climate; the temperature is warm and humid. And cockroaches thrive in warm and humid areas hence why each year we have Pest management Professionals come to the property. This is the norm for many Queenslanders in this climate. I made you aware of this and provided the Pest Control Receipt to you before your arrival. If you have a problem with Cockroaches, you should have acted before staying at the property or alternatively not travelled to a humid and warm area. It is unfortunate you may have come across a cockroach or two but as I verbally outlined to you, this is out of my control and I ensured I had done everything I could to prevent this. Secondly, there are no holes in the sheets, this is just false accusations. Also, the reason I didn’t pick up your numerous calls was due to your constant abusive manner. You also trashed my property. This behaviour is not welcomed and acceptable. HIGHLY recommend not accepting David and his family as a guest at any property unless you want to experience a nightmare guest. Surprisingly, they are out there. David and his family trashed my property, made false accusations, and stole kitchen utensils. David is an extremely unreasonable and disrespectful person. After his stay he also called and texted me numerous times abusing me. As outlined above, David and his family are not worth pursuing as guests.

We did clearly state how far the property was the location as per description. Please make sure you read carefully the location of the property in your next holiday destination. Still the property is good location and working distance of 15 mins to the shops and 10 minutes walk to the beach. Airconditoners were minor issues and were resolved. Airconditioning fail to work if quests leave front doors and windows open and expect the conditioner to work properly.

Hi Jen, Photos as shown on the website is exactly as the property description. Very happy to know you enjoyed your stay at Tropical Palms.