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Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Guest reviews

4.3/5 Excellent
422 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Kitchen
Air conditioning
Laundry

Cleaning and safety practices

Professionally cleaned
Cleaned with disinfectant
24-hour vacancy between guest stays

Map

Explore the area

Popular LocationMacrossan Street2 min walk
Popular LocationCrystalbrook Superyacht Marina8 min walk
Popular LocationPort Village Shopping Centre8 min walk
AirportPort Douglas, QLD (PTI-Port Douglas Heliport)4 min drive

Choose dates to view prices

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  • Twin Studio Apartment with Pool View

    5/5 guest room rating

    Room amenities

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  • Twin Studio with Tree View

    5/5 guest room rating

    Room amenities

    • 36 sq m
    • Studio
    • Sleeps 2
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About this area

Port Douglas

Located in Port Douglas, Port Douglas Retreat is in the city centre and near the beach. Crystalbrook Superyacht Marina and Sugar Wharf are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Macrossan Street and Port Village Shopping Centre. Discover the area's water adventures with scuba diving and snorkelling nearby, or enjoy the great outdoors with skydiving and ecotours. Our guests love the property's quiet location.

Map
Popular Location

What's nearby

  • Macrossan Street - 2 min walk
  • Crystalbrook Superyacht Marina - 8 min walk
  • Port Village Shopping Centre - 8 min walk
  • St Mary's by the Sea Chapel - 9 min walk
  • Court House Museum - 11 min walk

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 59 min drive

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Port Douglas Retreat

3.5-star Suburban apartments, walk to Macrossan Street
Along with an outdoor pool, this smoke-free apartment building has laundry facilities and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, multilingual staff, a garden and barbecues are on-site. Each apartment provides an LCD TV with digital channels, plus a kitchenette with a fridge, a hob and a microwave. Added amenities include complimentary wireless Internet access, a balcony/patio and premium bedding.
Port Douglas Retreat offers 36 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. Accommodation at this 3.5-star apartment has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 36-inch LCD televisions come with digital channels. Additionally, rooms include an iron/ironing board and a ceiling fan.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
This information is provided by our partners.

Property amenities

Beach

  • Near the beach
  • Beach towels

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transport

  • Free self-parking
  • Free parking nearby
  • Limited parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Kitchenette

  • Fridge
  • Hob
  • Microwave
  • Coffee/tea maker
  • Cookware/dishes/utensils

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Rollaway/extra beds: AUD 50.0 per day

Bathrooms

  • Shower only
  • Hairdryer
  • Towels provided

Entertainment

  • 36-inch LCD TV with digital service

Outdoor areas

  • Terrace
  • Balcony or patio
  • Barbecue
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Upper floors accessible by stairs only
  • No lifts
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage

Location highlights

  • In the shopping district
  • In the city centre
  • In the suburbs
  • In a village

Things to do

  • Ecotours nearby
  • Sailing nearby
  • Swimming nearby
  • Golf nearby
  • Bike rentals nearby
  • Scuba diving nearby
  • Boat tours nearby
  • Whale watching nearby
  • Rafting nearby

Safety features

  • Smoke detector

General

  • 36 rooms
  • 1 floor
  • Built in 1996
  • Access via exterior corridors
  • Connecting/adjoining rooms avaliable

Policies

Check-in

Check-in between 2 PM and 5:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 5:30 PM) and Saturday - Sunday (8:00 AM - noon)
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
Guests arriving after 5:30 PM on weekdays or after Noon on weekends should contact the hotel directly to arrange for check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per day.
Cots (infant beds) are available for AUD 10.0 per day

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: AUD 46 per person (one-way)
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Contactless check-out is available
Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Port Douglas Retreat Aparthotel
Port Douglas Retreat
Port Douglas Retreat Hotel Port Douglas
Douglas Retreat Aparthotel

Frequently asked questions

Can I cancel my reservation for free at Port Douglas Retreat and receive a full refund?
Yes, Port Douglas Retreat offers free cancellation on select room rates, because flexibility matters! Please refer to Port Douglas Retreat cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at this property?
Check-in is from 2 PM to 5:30 PM. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at 10 AM. Late checkout is available for AUD 50.00 (subject to availability).
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of AUD 46 per person, one-way, applies.
Where is this property located?
Located in the heart of Port Douglas, this apartment building is within a 10-minute walk of Macrossan Street and Four Mile Beach. Crystalbrook Superyacht Marina and Port Village Shopping Centre are also within 10 minutes.

Guest reviews

Overall score and ratings for Port Douglas Retreat

4.3
Excellent
5 - Excellent
201
4 - Good
165
3 - Okay
42
2 - Mediocre
13
1 - Poor
1
4.3
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.1
Property condition

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 4 nights in Jul 2020

    5/5 Excellent

    • Liked: Staff & service, amenities, property conditions & facilities

    It had everything you need and nothing you don’t. Simple, clean and affordable. Excellent value for money and fantastic location. The owners are lovely and very accommodating. The only downside is the shower was way too small, I kept hitting my elbows on the glass and trying to stay in one spot.

    Stayed 7 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, room comfort
    I'll be back.....

    Our stay was truly amazing. Dave and Joyce were extremely helpful with advice on trips, where to eat and go. The place was very tidy and clean. We had a wonderful stay and would highly recommend this retreat to everyone. Close to shops, restaurants and a short walk to the marina. Facilities at the retreat we 1st class. Pool was fantastic and our room was pleasant and well fitted out.

    Stayed 8 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 3 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, amenities

    Great staff friendly vibe amazing pool area and bbq facilities. Also the location is superb, a very short walk to every thing from the marina to 4 mile beach 🏖 😎

    Stayed 4 nights in Jan 2020