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Port Douglas Retreat

Hotel Class
3.5 out of 5

Information

Reviews

4.3 / 5Very Good
399 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Kitchen

Map

What's nearby

  • Popular Location
    Macrossan Street
    2 min walk
  • Popular Location
    Crystalbrook Superyacht Marina
    8 min walk
  • Popular Location
    Port Village Shopping Centre
    8 min walk
  • Airport
    Port Douglas, QLD (PTI-Port Douglas Heliport)
    4 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Twin Studio with Tree View

    Room Amenities

    • 36 sq m
    • Studio
    • Sleeps 2
    More details
  • Double Studio Apartment with Tree View

    Room Amenities

    • 36 sq m
    • Studio
    • Sleeps 2
    More details
  • Double Studio Apartment with Pool View

    Room Amenities

    • 36 sq m
    • Studio
    • Sleeps 2
    More details
  • Twin Studio Apartment with Pool View

    Room Amenities

    • 36 sq m
    • Studio
    • Sleeps 2
    More details

About this area

Port Douglas

Located in Port Douglas, Port Douglas Retreat is in the city centre and near the beach. Crystalbrook Superyacht Marina and Sugar Wharf are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Macrossan Street and Port Village Shopping Centre. Our guests appreciate the property's central and quiet location.

What's nearby

  • Popular Location
    Macrossan Street - 2 min walk
  • Popular Location
    Crystalbrook Superyacht Marina - 8 min walk
  • Popular Location
    Port Village Shopping Centre - 8 min walk
  • Popular Location
    St Mary's by the Sea Chapel - 9 min walk
  • Popular Location
    Court House Museum - 11 min walk

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 59 min drive

About this property

Port Douglas Retreat

An outdoor pool, laundry facilities and tour/ticket assistance are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, multilingual staff, a garden and barbecues are on-site. Each apartment provides an LCD TV with digital channels, plus a kitchenette with a fridge, a hob and a microwave. Added amenities include complimentary wireless Internet access, a balcony/patio and premium bedding.

Policies

Check-in

Check-in between 2 PM - 3 AM
Late check-in subject to availability
Minimum check-in age - 18

Special check-in instructions

The front desk is open daily from 8:30 AM - 5:30 PM.
If you are planning to arrive after 5:30 PM, please contact the property in advance using the information on the booking confirmation.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
Guests arriving after 5:30 PM on weekdays or after Noon on weekends should contact the hotel directly to arrange for check-in. Please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out before 10 AM
Late check-out subject to availability

Children and extra beds

  • Children are welcome.

Pets

  • Pets not allowed

Payment types

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: AUD 44 per person (one-way)
  • Late check-out fee: AUD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Pool access available from 8:00 AM to 10:00 PM Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • Port Douglas Retreat Aparthotel
  • Port Douglas Retreat
  • Port Douglas Retreat Hotel Port Douglas
  • Douglas Retreat Aparthotel

Property amenities

Beach

  • Near the beach
  • Beach towels

Pool/Spa

  • Outdoor swimming pool

Internet

  • Free WiFi

Parking and transport

  • Free self-parking
  • Free parking nearby
  • Limited parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Kitchenette

  • Fridge
  • Hob
  • Microwave
  • Cookware/dishes/utensils
  • Coffee/tea maker

Bedrooms

  • Premium bedding

Bathrooms

  • Shower only
  • Hairdryer

Entertainment

  • 36-inch LCD TV with digital service

Outdoor areas

  • Terrace
  • Balcony or patio
  • BBQ Grill
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No lifts
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage

Location highlights

  • In the shopping district
  • In the city centre
  • In the mountains

Things to do

  • Windsurfing, rafting and swimming nearby

General

  • 36 rooms
  • 1 floor
  • Built in 1996

Nearby activities

Activities

  • Rafting nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Boat tours nearby
  • Snorkelling nearby
  • Skydiving nearby
  • Swimming nearby
  • Windsurfing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
4.3

Very Good

5 - Excellent
185
4 - Good
159
3 - Okay
41
2 - Mediocre
13
1 - Poor
1
4.3
Cleanliness
4.4
Service and Staff
4.1
Amenities
4.1
Property condition

4/5 Good

Loved the pool and the property. Our room was ok but needed some TLC, the wicker furniture was very dusty, the toaster was melted ontop ,kettle very old both need replacing. I would stay there again 🙂

Stayed 7 nights in Oct. 2019

4/5 Good

This traveller didn’t leave comments with their review
Stayed 5 nights in Sep. 2019

4/5 Good

We stayed for 6 nights and there was no towel or linen change unless we paid extra for it. Love the location and the pool & bbq area is gorgeous. The owners nearly ruined a birthday surprise by coming to my room with the cake instead of my parents even after my mum reiterated it was my birthday and the cake is to be taken to their room. A little more attention

Stayed 6 nights in Sep. 2019

4/5 Good

Did not liken The sarcastic manager Other staff good

Stayed 4 nights in Sep. 2019

5/5 Excellent

Liked the kitchen facilities and the room in general... Was great to be so close to the shops both for shopping and eating out... We loved the pool and it was easy to shop at Coles and bring food home if we needed...

Stayed 10 nights in Sep. 2019

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