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Reviews of Port Douglas Backpackers

2 out of 5
Port Douglas Backpackers
37 Warner Street, Port Douglas, QLD

Reviews

7.6

Good

Rating 10 - Excellent. 7 out of 32 reviews" "
Rating 8 - Good. 13 out of 32 reviews" "
Rating 6 - Okay. 10 out of 32 reviews" "
Rating 4 - Poor. 2 out of 32 reviews" "
Rating 2 - Terrible. 0 out of 32 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2021

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel!
Great hostel in a perfect location. Staff are friendly and helpful. I stayed in the 6-bed female dorm (room 211). Bed was comfortable, the room was big and there was plenty of space to store all of my belongings. The only downside that I could find was that there wasn't powerpoints beside each of the beds so made it difficult to charge my electronics. There's also plenty of free street parking in front of the hostel.
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
The location is perfect, very close to everything. Staff is welcoming and helpful.
Stayed 2 nights in Sep 2020

8/10 Good

Laureano

Liked: Staff & service
Great value hostel
It was good stay and our double room was better than expected with fridge, coffee, milk, tea and big size room. The downside of the property are the paper wall it has where you can hear everything. Very close to restaurants, marina etc
Stayed 2 nights in Nov 2019
Response from Kayla on 27 Nov 2019
Thank you for your review, we are happy to hear you enjoyed your stay in one of our Queen Deluxe rooms. We do apologize for the noise unfortunately some guests are inconsiderate of other people and we do try to minimize the noise levels as much as possible. We hope you enjoyed your time in Port Douglas and to have you stay with us again.

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good value for money (considering its Port Douglas!). Basic but good. Large room and bed. Great aircon. Good location. Friendly staff. Ensuite cleaning was average/OK.
Stayed 1 night in Nov 2019
Response from Kayla on 27 Nov 2019
Thank you for your review, we are glad you enjoyed your stay with us and we hope to have you stay with us again in the future.

4/10 Poor

Verified traveller

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
It was my first stay in a hostel ever. I booked myself into Double Ensuite room. Room wasn’t as nice as I have expected. It looked a bit like a room in a prison to be fair. Bedding was old and dirty, especially white cushion. Extremely stained. Dust and dirt everywhere on the floor. I know it’s a hostel so I have expected it to be a bit louder but my first night (Monday) people partied until 3am which was a sucker for me as I had to be up before 7am. Personally, felt slightly unsafe on my first night then I got over it. There was TV, kettle and a fridge so that was handy but I probably expected it to be more ‘hotel’ like service. You live, you learn. If you are young and on a budget then sure, go for it. I booked it as it was the only option available for the dates that I was coming and under $150 a night. Chick on the reception was lovely and tried to be helpful. Made me feel a bit more comfortable. Personally, I wouldnt stay again.
Stayed 3 nights in Sep 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Good hotel room in a hostel. Prime location
Stayed 1 night in Aug 2019
Response from Kayla on 28 Aug 2019
Hi Paul, Thank you for your review. We trust you enjoyed your time in Tropical North Queensland and hope to see you again in the future. Kind Regards, Port Douglas Backpackers

10/10 Excellent

Lex, Gordonvale, QLD

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely open layout with plenty of courtyard permitted sun to flood the big fresh space. Stayed in a Queen Ensuite with my partner and everything was clean, functioning, efficent, and exceeded expectation. Such a nominal walk to the hot strip of P. Dougie its beyond convenient for gettin out and about, not to mention the provided ease of parking right in fornt of the hostel, shaded by some beautiful ol FNQ-style trees. Healthy vibrant public spaces too
Stayed 2 nights in Aug 2019
Response from Kayla on 28 Aug 2019
Hi Lex, Thank you for your lovely review. We are glad you had a great time with us and hope to see you again in the future. Kind Regards, Port Douglas Backpackers

6/10 Okay

Trevor

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in the queen bed room and loved it! Very clean and comfortable-husband especially happy to have our own foxtel in the room.
Stayed 1 night in Dec 2018

8/10 Good

Natalie

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Could be cleaner but great value for money
Helpful, friendly staff and the bar had cheap drinks. However the condition of the kitchen wasn't being maintained very well, people needed to be told to clean up their stuff and it wasn't happening, plus I couldn't see a clean tea towel. The double room was very spacious and the location was great for the beach and the local restaurants. We hired a car and could park for free off street, and had a great time exploring the Daintree Rainforest. We got a couple of good food and drink deals with the hotel's sister companies which was great!
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely staff, great rooms
Private room had everything and more to make my stay comfortable. Only regret I had was not booking more nights. For a backpackers, this place was better than most the hotels I had stayed at on my trip.
Stayed 1 night in Aug 2018

8/10 Good

Sammy, Brisbane, Aus.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great backpackers!
Travelling as a couple we opted for a Queen/Double Room with our own ensuite. The bed was really comfortable, the room was clean and we even had Foxtel! I was surprised it wasn't too noisy considering we were right above the bar/common room that's on the bottom floor. The only noise we heard in the night was other patrons talking in the hallways and slamming doors. Shower was hot with good pressure. We had a small fridge, kettle and some tea/coffee supplies. Ceiling fan did the job as it was winter, but there was a working AC unit as well. Nice leafy outlook from the first floor, with a roller blind for night. All the basics completely covered! The only issue we encountered was not having anywhere to hang things up. No towel rack in the bathroom and no hooks anywhere.I did see railings and washing lines in the common areas, but as we had our own very spacious room we would have liked to have been able hang our shower towels, beach towels, wet swimmers, clothes etc up in the room itself. Great location, great amenities. Overall would recommend this place to all travellers on a budget, not just backpackers :)
Stayed 2 nights in Jun 2018

6/10 Okay

Alexander

Disliked: Cleanliness, staff & service
disappointing
Paid for a six-bed dorm, only got an eight-bed dorm. no apology, no refund of the difference. Aside from that: close to the center, albeit on an unlit street. Kitchen and bathrooms are a mess.
Stayed 2 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Nice backpackers
The only bad thing is the hardness of the bed, woke up everyday in agony. But everything else was great. Awesome location, clean, convenient parking, close to the beach.
Stayed 7 nights in Jun 2017

8/10 Good

Debbie, Julatten Qld

Liked: Cleanliness, staff & service, room comfort
Friendly staff and nice clean room that was close to everything.

8/10 Good

Kara, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and right near the Main Street!
We loved this hostel! We had a double room which was very tidy. It was right near town too! We loved the $10 meal deals the hostel offered around Port Douglas. The only thing I may suggest is that the showers need a good scrub and that the aircon is due for an upgrade. Otherwise loved it, would go back for sure!

6/10 Okay

steve, bondi australia

Liked: Cleanliness, staff & service, property conditions & facilities
cheap ensuite for one night stay close to shops
It was okay for a one night stay, don't think we would stay again as we are over 60, where not young back packers

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hostel. Clean rooms and great location. Would defo recommend :)

8/10 Good

Helen

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Convenient for exploring Port Douglas
Private room was big and comfortable. Bed on wheels and moved from simply sitting down so had to be wedged to stop movement. TV in room with great range of channels. BUT common area and kitchen were quite dirty. Others left crockery unwashed and communal area felt unloved.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
backpacker accomodation
the queen ensuite room was everything you would need in a room and was neat and stylish, however, the noise at the hotel was too much. I didnt get to sleep until well after 1am due to noisy residents walking through the halls talking at the top of their voices and banging doors everytime they went into or out of their rooms. There really is no real noise management in this place and the design of the building means you are exposed to every sound until everyone else has gone to bed!

8/10 Good

karen, brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Clean backpackers in central Port Douglas
Stayed here for one night in August in a Double Ensuite room. Room was large and clean. Water pressure and temperature in the shower were good. Parking was easy. Staff friendly. Bed rolled around when sat on hence marked down for room comfort. Would stay again for the value.

6/10 Okay

Verified traveller

For a backpackers, it was an unexpected find for functionality & price for a couple

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great spot for a short stay, nice and close to the town. Great facilities, nice pool. Has everything that you need and great staff that can help you with everything

4/10 Poor

Betty, Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities
What A Disappointment
Bathroom was dirty, crawling with bugs. One plug with full extension lead for a room of 6. Staff seemed fine until I wanted to check out and had to deal with an unbelievably rude woman. After reading really good reviews of this hostel was very disappointed. Glad I was only staying one night.

6/10 Okay

Koh

Liked: Cleanliness, staff & service, property conditions & facilities
Great and reasonable
I stayed here just for 1 night to join Great Barrier Reef Marathon Festival. Reasonable price, good location, nice staff, and clean room Only negative point was noise. I couldn't sleep well due to the noise from outside. I'm not sure if it was because of Halloween or World Cup Final. Or it is normally noisy as this is backpackers anyway.. Other than noise, this stay was not bad

8/10 Good

jean-marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'auberge est très agréable et bien équipée notamment avec une piscine. Elle est au calme juste une rue derrière l'axe principal commercial de la ville.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
寝るだけには最高！
Cityにあるのでとても快適！wedding party後の寝るだけのstayだったのでこちらを選択。23時にreceptionが終わるので、規約の0時までのcheck inには間に合うが遅くなる旨を前もって伝えていたが、フロントではとてもぶっきらぼうな対応をされ少し不快に。 チェックアウト時に同じスタッフだったが今度はかなり良い対応、、疲れていたのか？ 宿は"The BP"な感じだけども、プールサイドなどはリラックス出来る様にチェアやベットがありとてもイイ雰囲気！ 格安なのでトータルでは満足です！
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 4 nights in Jul 2017

6/10 Okay

Conny

Disliked: Cleanliness, property conditions & facilities, room comfort
Muffe grote kamer
Het personeel was heel vriendelijk. Er is gratis parking naast het etablissement of op straat. De WiFi werkt goed. Er is geen lift. De kamer is groot, maar ruikt muf. Verouderde airco. In de badkamer kruipen kleine miertjes. Het bed staat op wieltjes; wat raar en ongemakkelijk is: het bed rolt weg als je te hard tegen de muur leunt. Het hostel is in de straat parallel gelegen met de hoofdwinkelstraat.