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Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, iron/ironing board, cots/infant beds, WiFi

Guest reviews

4.0/5 Very good
226 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Laundry
Hot tub

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationMacrossan Street3 min walk
Popular LocationSt Mary's by the Sea Chapel3 min walk
Popular LocationPort Village Shopping Centre4 min walk
AirportPort Douglas, QLD (PTI-Port Douglas Heliport)5 min drive

Choose dates to view prices

  • Hotel Room

    4/5 guest room rating

    Room amenities

    • 42 sq m
    • Sleeps 2
    More detailsHotel Room
  • One Bedroom Suite

    4.4/5 guest room rating

    Room amenities

    • 79 sq m
    • Sleeps 3
    More detailsOne Bedroom Suite
  • Two Bedroom Suite

    3.8/5 guest room rating

    Room amenities

    • 108 sq m
    • Sleeps 5
    More detailsTwo Bedroom Suite
  • 1 Bedroom Swim Out

    Room amenities

    • 79 sq m
    • Sleeps 3
    More details1 Bedroom Swim Out
  • Two Bedroom Dual Key

    5/5 guest room rating

    Room amenities

    • 108 sq m
    • Sleeps 5
    More detailsTwo Bedroom Dual Key
  • 2 Bedroom Dual Key Swim Out

    5/5 guest room rating

    Room amenities

    • 121 sq m
    • Sleeps 5
    More details2 Bedroom Dual Key Swim Out

About this area

Port Douglas

In the city centre, Mantra Heritage is in an area with good shopping. Sugar Wharf and Crystalbrook Superyacht Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Four Mile Beach and Mossman Gorge.
View map
Popular Location

What's nearby

  • Macrossan Street - 3 min walk
  • St Mary's by the Sea Chapel - 3 min walk
  • Port Village Shopping Centre - 4 min walk
  • Court House Museum - 5 min walk
  • Crystalbrook Superyacht Marina - 6 min walk

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 60 min drive

About this property

Mantra Heritage

4-star hotel, walk to Macrossan Street
Along with an outdoor pool, this smoke-free hotel has a spa tub and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance and a garden are on-site. All 42 rooms provide balconies, wireless Internet access (surcharge) and coffee/tea makers. Ceiling fans, hairdryers and safes are among the other amenities that guests will find. Weekly housekeeping is available.
Mantra Heritage offers 42 forms of air-conditioned accommodation with a safe and coffee/tea makers. Rooms open to balconies. In-room wireless Internet access is available for a surcharge. Bathrooms include a shower, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and a ceiling fan. Cots/infant beds (surcharge) are also available. Housekeeping is provided on a weekly basis.
An outdoor pool and a spa tub are on site.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Bureau Veritas (Accor Hotels)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 15.00 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Things to do

  • Outdoor pool
  • Hot tub

Family friendly

  • Cots/infant beds (surcharge)
  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • Dry-cleaning service
  • Front desk (limited hours)
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Outdoors

  • BBQ grill(s)
  • Garden

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Cots/infant beds (surcharge)
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 2:00 PM and 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per night.
Cots (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 200.00

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: AUD 15.00 per day (rates may vary)
  • Airport shuttle fee: AUD 45 per person (one-way)
  • Airport shuttle fee per child: AUD 22.95 (one-way), (from 2 to 11 years old)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Personal protective equipment, including masks, will be available to guests.
  • Contactless check-out is available.
  • The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mantra Heritage Hotel Port Douglas
Mantra Heritage Hotel
Mantra Heritage Port Douglas
Mantra Heritage
Mantra Heritage Port Douglas Hotel Port Douglas
Port Douglas Mantra Heritage

Frequently asked questions

Can I cancel my reservation for free at Mantra Heritage and receive a full refund?
Yes, Mantra Heritage offers free cancellation on select room rates, because flexibility matters! Please refer to Mantra Heritage cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an outdoor pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at Mantra Heritage?
Check-in is from 2:00 PM to 6:00 PM. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at 10 AM.
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of AUD 45 per person, one-way, applies.
Where is Mantra Heritage located?
Located in the heart of Port Douglas, this hotel is steps away from Port Village Shopping Centre and Macrossan Street. Four Mile Beach is 0.5 mi (0.8 km) away.

Guest reviews

Overall score and ratings for Mantra Heritage

4.0
Very good
5 - Excellent
78
4 - Good
88
3 - Okay
38
2 - Mediocre
20
1 - Poor
2
3.8
Cleanliness
4.1
Service and Staff
3.9
Amenities
3.8
Property condition

3/5

  • Liked: Staff & service, amenities, property conditions & facilities

Great location and nice amenities. Close to shopping, restaurants and coffee shops. Room was a bit old and tired. We had 2 issues which forced our score down to 3, a horrible bed and a poorly cleaned room (dust inside and the outside seating area was just dirty).

Stayed 3 nights in Jul 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

The stay was great however the lounge needed another couch or chair to make it more comfortable for everyone. I also thought the kitchen needed a few more items eg microwave containers, grater and a few sealable containers for leftovers.

Stayed 8 nights in Nov 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 7 nights in Nov 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Friendly staff, great pool, bbq, great location, room could do with a refurb, would stay at again

    Stayed 7 nights in Nov 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Good central location and a great pool. Found the rooms a bit on the dark side with not a lot of natural light

    Stayed 8 nights in Oct 2019