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Mantra Heritage

Photo gallery for Mantra Heritage

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
1 Bedroom Swim Out | Terrace/patio

Overview of Mantra Heritage

UNESCO Sustainable Travel Pledge

Mantra Heritage

4.0 star property

4.0/5 Very good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Laundry
  • Hot tub

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
16 Warner Street, Port Douglas, QLD, 4877

Explore the area

  • Popular LocationMacrossan Street3 min walk
  • Popular LocationCrystalbrook Superyacht Marina6 min walk
  • Popular LocationFour Mile Beach10 min walk
  • AirportPort Douglas, QLD (PTI-Port Douglas Heliport)5 min drive

Choose dates to view prices

About this area

Port Douglas

In the city centre, Mantra Heritage is in an area with good shopping. Sugar Wharf and Crystalbrook Superyacht Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mowbray National Park and Wet Tropics of Queensland.
Visit our Port Douglas travel guideOpens in a new window
Map

What's nearby

  • Macrossan Street - 3 min walk
  • St Mary's by the Sea Chapel - 3 min walk
  • Port Village Shopping Centre - 4 min walk
  • Crystalbrook Superyacht Marina - 6 min walk
  • Four Mile Beach - 10 min walk

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 60 min drive

Restaurants

  • Watergate Restaurant & Lounge Bar - 2 min walk
  • Cafe Fresq - 2 min walk
  • Siam by the sea - 3 min walk
  • Mango Jam - 3 min walk
  • Jade Inn - 4 min walk

About this property

Mantra Heritage

Eco-friendly hotel with outdoor pool and spa tub
Along with an outdoor pool, this smoke-free hotel has a spa tub and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance and a garden are on-site. Weekly housekeeping is available.
Mantra Heritage offers 42 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. This Port Douglas hotel provides complimentary wireless Internet access. Bathrooms include a shower, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and a ceiling fan. Cots/infant beds (surcharge) are also available. Housekeeping is provided on a weekly basis.
An outdoor pool and a spa tub are on site.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Things to do

  • Outdoor pool
  • Hot tub

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • Dry-cleaning service
  • Front desk (limited hours)
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Cots/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

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Guest rating 4+
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4 star
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Parking included
Parking included

Policies

Check-in

Check-in from 2:00 PM - 4:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per night.
Cots (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 200.00

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AUD 45 per person (one-way)
  • Airport shuttle fee per child: AUD 22.95 (one-way), (from 2 to 11 years old)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mantra Heritage
Mantra Heritage Hotel
Mantra Heritage Hotel Port Douglas
Mantra Heritage Port Douglas
Mantra Heritage Port Douglas Hotel Port Douglas
Port Douglas Mantra Heritage
Mantra Heritage Hotel
Mantra Heritage Port Douglas
Mantra Heritage Hotel Port Douglas

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 97 out of 269 reviews
5 - Excellent 36%
Rating 4 - Good. 105 out of 269 reviews
4 - Good 39%
Rating 3 - Okay. 41 out of 269 reviews
3 - Okay 15%
Rating 2 - Poor. 24 out of 269 reviews
2 - Poor 9%
Rating 1 - Terrible. 2 out of 269 reviews
1 - Terrible 1%

3.8/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

3.9/5

Eco-friendliness
Write a review

2/5 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2022

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities
I'm still waiting for a tax invoice. This was a business trip and I require the tax invoice to claim back expenses.
Stayed 1 night in Mar 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,room was clean and the pool area was very relaxing We have stayed previously and it doesn’t disappoint
Stayed 9 nights in Mar 2022

3/5 Okay

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Great location. Friendly staff Swimming area closed at 8.00pm, disappointed we coudnt use the pool facilities later. The bathroom tiles need a good clean. Grout was dirty
Stayed 4 nights in Mar 2022

5/5 Excellent

Stayed 4 nights in Mar 2022