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Overview of Macrossan House

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Featured image
Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Balcony

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Kitchen
  • Air conditioning
  • Laundry

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C

Explore the area

    Popular LocationPort Village Shopping Centre1 min walk
    Popular LocationCourt House Museum3 min walk
    Popular LocationSt Mary's by the Sea Chapel4 min walk
    AirportPort Douglas, QLD (PTI-Port Douglas Heliport)6 min drive
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  • Apartmant, 1 Bedroom with Disability Access

    5/5 guest room rating

    Room amenities

    • 61 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 3
    • 1 Queen Bed OR 1 King Bed
    More detailsApartmant, 1 Bedroom with Disability Access
  • Standard Apartment, 1 Bedroom

    5/5 guest room rating

    Room amenities

    • 61 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 3
    • 1 Queen Bed OR 1 King Bed
    More detailsStandard Apartment, 1 Bedroom

About this area

Port Douglas

Located in Port Douglas, Macrossan House is in the city centre and near the beach. While the natural beauty of Rex Smeal Park and Anzac Park can be enjoyed by anyone, those looking for an activity can explore Sugar Wharf. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with horse riding and mountain biking. Guests love the property's quiet location.
Popular Location

What's nearby

  • Port Village Shopping Centre - 1 min walk
  • Court House Museum - 3 min walk
  • Rex Smeal Park - 4 min walk
  • St Mary's by the Sea Chapel - 4 min walk
  • Sugar Wharf - 5 min walk

Getting around

  • AirportCairns, QLD (CNS-Cairns Intl.) - 60 min drive

Restaurants

  • Cafe Ecco - 3 min walk
  • Paddy's - 4 min walk
  • Nautilus - 4 min walk
  • Chilly's Pizza & Trattoria - 4 min walk
  • Siam by the sea - 4 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Macrossan House

4-star apartments, walk to Macrossan Street
This smoke-free apartment building features an outdoor pool, laundry facilities and limo/town car service. Free WiFi in public areas and free self parking are also provided. Additionally, express check-in, tour/ticket assistance and barbecues are on-site. Each apartment provides an LCD TV with satellite channels, plus a kitchenette with a fridge, a hob and a microwave. Guests can appreciate conveniences, such as a living room and a dining area, and other amenities include free WiFi and a balcony. Weekly housekeeping is available.
Macrossan House offers 16 forms of air-conditioned accommodation which are accessible via exterior corridors, and features DVD players and a safe. Rooms open to balconies. This accommodation offers separate living rooms. Accommodation at this 4-star apartment has kitchenettes with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 40-inch LCD televisions come with satellite channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a weekly basis and in-room massages can be requested.

Recreational amenities at the apartment include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
This information is provided by our partners.

Property amenities

Beach

  • Near the beach
  • Beach towels
  • Beach sunloungers
  • Beach umbrellas

Pool/Spa

  • Outdoor Pool
  • Sunloungers

Internet

  • Free WiFi

Parking and transport

  • Free self-parking
  • 24-hour pick-up airport shuttle (surcharge)
  • Local area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Limo/town car service
  • Accessible parking
  • On-site car hire

Kitchenette

  • Fridge (full size)
  • Hob
  • Microwave
  • Toaster
  • Cookware/dishes/utensils
  • Coffee/tea maker

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 40.0 per day

Bathrooms

  • Shower
  • Towels provided
  • Hairdryer
  • Free toiletries

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • 40-inch LCD TV with satellite service
  • DVD player

Outdoor areas

  • Balcony
  • Terrace
  • Barbecue
  • Picnic area

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairwells
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • No lifts
  • Roll-in shower
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Safe
  • Housekeeping (weekly)
  • Local maps
  • Iron/ironing board
  • Luggage storage
  • In-room massages
  • Front desk (limited hours)

Location highlights

  • In the city centre
  • In the entertainment district
  • Near the bay
  • In a village

Things to do

  • Designer shops on site
  • Shopping centre on site
  • Mountain biking nearby
  • Windsurfing nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Golf nearby
  • Snorkelling nearby
  • Bike rentals nearby

Safety features

  • Smoke detector

General

  • 16 rooms
  • 3 floors
  • 1 building
  • Access via exterior corridors
  • Connecting/adjoining rooms avaliable
  • Children 7 years old and younger are not permitted at this property

Policies

Check-in

Check-in from 2 PM - 10 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 6 PM
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 7 and younger are not allowed at this property; all guests older than 7 are welcome
Rollaway/extra beds are available for AUD 40.0 per day.
Cots (infant beds) are available for AUD 50.0 per stay

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: AUD 45.00 per person
  • Airport shuttle fee per child: AUD 23.00 (one way), (from 3 to 14 years old)
  • Crib (infant bed) fee: AUD 50.0 per stay
  • Rollaway bed fee: AUD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

This property offers transfers from the cruise terminal, airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 8:00 PM
Children 7 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Macrossan House Holiday
Macrossan House Holiday Apartments
Macrossan House Holiday Apartments Port Douglas
Macrossan House Holiday Port Douglas
Macrossan House Apartment Port Douglas
Macrossan House Apartment
Macrossan House Port Douglas
Macrossan House
Macrossan House Apartment
Macrossan House Port Douglas
Macrossan House Apartment Port Douglas

Frequently asked questions

Can I cancel my reservation for free at Macrossan House and receive a full refund?
Yes, Macrossan House offers free cancellation on select room rates, because flexibility matters! Please refer to Macrossan House cancellation policy on our site for more details about any exclusions or requirements.
Does Macrossan House have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 8:00 PM.
Is Macrossan House pet-friendly?
No, pets are not allowed at this property.
How much is parking at Macrossan House?
Self-parking is free at this property.
What time is check-in at Macrossan House?
Check-in is from 2 PM - 10 PM.
What time is check-out at Macrossan House?
Checkout is at 10 AM.
Does Macrossan House provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel. A fee of AUD 45.00 per person applies.
Where is Macrossan House located?
Located in the heart of Port Douglas, this apartment building is within a 5-minute walk of Macrossan Street, Rex Smeal Park and St Mary's by the Sea Chapel. Sugar Wharf and Anzac Park are also within 5 minutes.
4.7
Exceptional
5 - Excellent
206
4 - Good
61
3 - Okay
4
2 - Poor
6
1 - Terrible
0

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, room comfort
Great spot for a stay
Macrossan House is a great place to stay. So central in Port Douglas. Room was very clean and the owners friendly.
Stayed 1 night in Jul 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location close to everything in the heart of port Douglas.. modern apartment, Very clean , airy, good outlook, aircon, pool close.. very comfortable and pleasure to stay there, owners very friendly and helpful
Stayed 7 nights in Dec 2019

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spaciousness of the apartment, the air conditioning, swimming pool, bbq, and balcony.
Stayed 11 nights in Dec 2019

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location comfortable unit staff very friendly everything up to high standards kitchen facilities a little cramped.
Stayed 10 nights in Dec 2019

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