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Hibiscus Resort & Spa

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Featured image
2 outdoor pools
2 outdoor pools
Outdoor spa bath
Terrace/patio

Overview of Hibiscus Resort & Spa

Hibiscus Resort & Spa

3.5 out of 5

4.2/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Kitchen
  • Air conditioning
  • Laundry

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in

Explore the area

  • Popular LocationMacrossan Street2 min walk
  • Popular LocationFour Mile Beach6 min walk
  • Popular LocationCrystalbrook Superyacht Marina8 min walk
  • AirportPort Douglas, QLD (PTI-Port Douglas Heliport)4 min drive

Choose dates to view prices

Romantic Studio, Jetted Tub

3.6/5 guest room rating
  • 45 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Comfort Studio

4.5/5 guest room rating
  • 45 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Classic Apartment, 2 Bedrooms

5/5 guest room rating
  • 110 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

Traditional Apartment, 1 Bedroom

5/5 guest room rating
  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

Apartment, 3 Bedrooms

  • 160 sq m
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 7
  • 1 King Bed and 4 Single Beds OR 2 King Beds and 2 Single Beds

About this area

Port Douglas

Located in Port Douglas, Hibiscus Resort & Spa is near the beach. Sugar Wharf and Crystalbrook Superyacht Marina are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Macrossan Street and Port Village Shopping Centre.
Popular Location

What's nearby

  • Macrossan Street - 2 min walk
  • Four Mile Beach - 6 min walk
  • Port Village Shopping Centre - 7 min walk
  • Crystalbrook Superyacht Marina - 8 min walk
  • St Mary's by the Sea Chapel - 8 min walk

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 59 min drive

Restaurants

  • Cafe Ecco - 3 min walk
  • Zinc Port Douglas - 4 min walk
  • The Little Larder Port Douglas - 4 min walk
  • Rattle n Hum - 4 min walk
  • Jade Inn - 4 min walk

About this property

Hibiscus Resort & Spa

3.5-star spa aparthotel, walk to Macrossan Street
Along with 2 outdoor pools, this smoke-free aparthotel has a full-service spa and spa services. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance and a garden are on-site. Each apartment provides a flat-screen TV with digital channels, plus a kitchenette with a fridge, a hob and a microwave. Guests can appreciate conveniences, such as a living room and a coffee/tea maker, and other amenities include free WiFi and a furnished balcony. Limited housekeeping is available.
Hibiscus Resort & Spa offers 42 forms of accommodation which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to furnished balconies or patios. This accommodation offers separate living rooms. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a limited basis.

2 outdoor swimming pools are on site.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
This information is provided by our partners.

Property amenities

Beach

  • Near the beach

Pool/Spa

  • 2 outdoor pools
  • Hot tub
  • Full-service spa
  • Spa open daily
  • Massages
  • Spa services
  • Aromatherapy
  • Hot stone massages
  • Facials
  • Body treatments
  • Body wraps
  • Prenatal massages

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times

Family friendly

  • Cots (infant beds): AUD 10.0 per day

Kitchenette

  • Fridge
  • Hob
  • Microwave
  • Coffee/tea maker
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 65.0 per day

Bathrooms

  • Hairdryer
  • Designer toiletries
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV with digital service
  • DVD player

Outdoor areas

  • Furnished balcony/patio
  • Terrace
  • Barbecue
  • Garden

Laundry

  • Laundry service
  • Laundry facilities

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • No lifts
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Front desk (limited hours)

General

  • 42 rooms
  • 3 floors
  • 2 buildings
  • Built in 1996
  • Access via exterior cooridors

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 5:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 5 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you

Access methods

Access code, staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 65.0 per day.
Cots (infant beds) are available for AUD 10.0 per day

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: AUD 43 per person (one-way)
  • Airport shuttle fee per child: AUD 22 (one-way), (up to 12 years old)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 65.0 per day
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Hibiscus Gardens Spa
Hibiscus Gardens Spa Port Douglas
Hibiscus Gardens Spa Resort
Hibiscus Gardens Spa Resort Port Douglas
Hibiscus Spa Resort
Hibiscus Gardens Hotel Port Douglas
Hibiscus Resort Port Douglas
Hibiscus Resort
Hibiscus Port Douglas
Hibiscus Resort Spa
Hibiscus & Spa Port Douglas
Hibiscus Resort & Spa Aparthotel
Hibiscus Resort & Spa Port Douglas
Hibiscus Resort & Spa Aparthotel Port Douglas

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 65 out of 171 reviews
5 - Excellent 38%
Rating 4 - Good. 80 out of 171 reviews
4 - Good 47%
Rating 3 - Okay. 19 out of 171 reviews
3 - Okay 11%
Rating 2 - Poor. 5 out of 171 reviews
2 - Poor 3%
Rating 1 - Terrible. 2 out of 171 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.2/5

Staff & service

4.3/5

Amenities

3.9/5

Property conditions & facilities

4/5 Good

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed the atmosphere the gardens made you feel like you were in paradise.
Stayed 5 nights in May 2021

4/5 Good

Travelled with family and small children
Liked: Amenities, property conditions & facilities
I liked the free onsite parking and the fabulous reception staff. The pool was amazing. Our room left a lot to be desired. The bedding was outdated and the beds themselves very uncomfortable. The starter pack of soap etc is great but having to go to reception and pay for more is not. Paying for pool towel hire isn't cool either and not typical of most hotels. There is no glass in the windows. Just screens and shutters so no outdoor noise is blocked out and you're either in the dark without natural light or you're hot because you can't close a window so the air con does nothing. Never been in a hotel like that. Not a lot of thought went into guest experience there. The tvs are tiny and really should just be wall mounted. There is no safety switch for the stovetop hobs in the rooms so I was constantly monitoring my 3 year old to ensure he didn't switch the stove on which isn't very relaxing for parents. There was no clean towel service and there's no extended reception hours so if you leave early and get back late and need something - tough luck. There's also no phones to call reception, you have to walk down there basically.
Stayed 7 nights in Jan 2021

4/5 Good

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort was clean, very close to Macrossan Street and had a lovely pool. Staff were also friendly. The only problem is that when you are in bed you can hear the people in the units above walking around.
Stayed 5 nights in Jan 2021

5/5 Excellent

Liked: Cleanliness, room comfort
Home away from home
Great place to stay , for us the little kitchen that had everything we needed to cook , The uses of the BBQ areas was great they had 4 x Webber Q BBQ and this was a nice way to meet other guest of the hotel, the 2 x pool area are very nice we used this every night as the pool was open to 10pm , The rooms where nice very QLD style/ Bali looking , the art work was out-dated but had everything we need , I find most places in QLD are out-dated like this, Free under cover parking close to our room and only 5 min walk to main street with everything you will need and more. I would stay here again. we are a gay couple and found this place gay friendly. The Hibiscus is perfect for couples that want a small home with everything , family's and gropes of friends. This was a great home away from home for 5 nights we stayed.
Stayed 5 nights in Jan 2021

5/5 Excellent

Liked: Cleanliness, room comfort
Stayed 5 nights in Dec 2020