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Overview of Hibiscus Resort & Spa

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Featured image
2 outdoor pools
2 outdoor pools
Outdoor spa bath
Terrace/patio

Hibiscus Resort & Spa

3.5 out of 5

4.2/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Kitchen
  • Air conditioning
  • Laundry

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in

Explore the area

    Popular LocationMacrossan Street2 min walk
    Popular LocationPort Village Shopping Centre7 min walk
    Popular LocationCrystalbrook Superyacht Marina8 min walk
    AirportPort Douglas, QLD (PTI-Port Douglas Heliport)4 min drive

Choose dates to view prices

  • Romantic Studio, Jetted Tub

    3.6/5 guest room rating

    Room amenities

    • 45 sq m
    • Studio
    • 1 bathroom
    • Sleeps 2
    • 1 Queen Bed
    More detailsRomantic Studio, Jetted Tub
  • Comfort Studio

    4.5/5 guest room rating

    Room amenities

    • 45 sq m
    • Studio
    • 1 bathroom
    • Sleeps 2
    • 1 Queen Bed
    More detailsComfort Studio
  • Classic Apartment, 2 Bedrooms

    5/5 guest room rating

    Room amenities

    • 110 sq m
    • 2 bedrooms
    • 2 bathrooms
    • Sleeps 5
    • 1 Queen Bed and 2 Single Beds
    More detailsClassic Apartment, 2 Bedrooms
  • Traditional Apartment, 1 Bedroom

    5/5 guest room rating

    Room amenities

    • 65 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 3
    • 1 Queen Bed
    More detailsTraditional Apartment, 1 Bedroom
  • Apartment, 3 Bedrooms

    Room amenities

    • 160 sq m
    • 3 bedrooms
    • 1 bathroom
    • Sleeps 7
    • 1 King Bed and 4 Single Beds OR 2 King Beds and 2 Single Beds
    More detailsApartment, 3 Bedrooms

About this area

Port Douglas

Located in Port Douglas, Hibiscus Resort & Spa is near the beach. Sugar Wharf and Crystalbrook Superyacht Marina are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Macrossan Street and Port Village Shopping Centre.
Popular Location

What's nearby

  • Macrossan Street - 2 min walk
  • Port Village Shopping Centre - 7 min walk
  • Crystalbrook Superyacht Marina - 8 min walk
  • St Mary's by the Sea Chapel - 8 min walk
  • Court House Museum - 10 min walk

Getting around

  • AirportCairns, QLD (CNS-Cairns Intl.) - 59 min drive

Restaurants

  • Cafe Ecco - 3 min walk
  • Zinc Port Douglas - 4 min walk
  • The Little Larder Port Douglas - 4 min walk
  • Rattle n Hum - 4 min walk
  • Jade Inn - 4 min walk
View map

About this property

Hibiscus Resort & Spa

3.5-star spa aparthotel, walk to Macrossan Street
Along with 2 outdoor pools, this smoke-free aparthotel has a full-service spa and spa services. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance and a garden are on-site. Each apartment provides a flat-screen TV with digital channels, plus a kitchenette with a fridge, a hob and a microwave. Guests can appreciate conveniences, such as a living room and a coffee/tea maker, and other amenities include free WiFi and a furnished balcony. Limited housekeeping is available.
Hibiscus Resort & Spa offers 42 forms of accommodation which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to furnished balconies or patios. This accommodation offers separate living rooms. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a limited basis.

2 the outdoor swimming pools are on site.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
This information is provided by our partners.

Property amenities

Beach

  • Near the beach

Pool/Spa

  • 2 outdoor pools
  • Hot tub
  • Full-service spa
  • Spa open daily
  • Massages
  • Spa services
  • Aromatherapy
  • Prenatal massages
  • Facials
  • Body wraps
  • Hot stone massages
  • Body treatments

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • On-site parking is wheelchair accessible
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times

Family friendly

  • Cots (infant beds): AUD 10.0 per day

Kitchenette

  • Fridge
  • Hob
  • Microwave
  • Coffee/tea maker
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 65.0 per day

Bathrooms

  • Free toiletries
  • Hairdryer
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV with digital service
  • DVD player

Outdoor areas

  • Furnished balcony/patio
  • Terrace
  • Barbecue
  • Garden

Laundry

  • Laundry service
  • Laundry facilities

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • No lifts
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Front desk (limited hours)

General

  • 42 rooms
  • 3 floors
  • 2 buildings
  • Built in 1996
  • Access via exterior corridors

See similar properties

Policies

Check-in

Check-in from 2 PM - 5:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 5 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you

Renovations and closures

The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):
  • Fitness facilities

Access methods

Access code, staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 65.0 per day.
Cots (infant beds) are available for AUD 10.0 per day

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: AUD 43 per person (one-way)
  • Airport shuttle fee per child: AUD 22 (one-way), (up to 12 years old)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 65.0 per day
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Hibiscus Gardens Spa
Hibiscus Gardens Spa Port Douglas
Hibiscus Gardens Spa Resort
Hibiscus Gardens Spa Resort Port Douglas
Hibiscus Spa Resort
Hibiscus Gardens Hotel Port Douglas
Hibiscus Resort Port Douglas
Hibiscus Resort
Hibiscus Port Douglas
Hibiscus Resort Spa
Hibiscus & Spa Port Douglas
Hibiscus Resort & Spa Aparthotel
Hibiscus Resort & Spa Port Douglas
Hibiscus Resort & Spa Aparthotel Port Douglas

Frequently asked questions

Can I cancel my reservation for free at Hibiscus Resort & Spa and receive a full refund?
Yes, Hibiscus Resort & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Hibiscus Resort & Spa cancellation policy on our site for more details about any exclusions or requirements.
Does Hibiscus Resort & Spa have a pool?
Yes, this property has 2 outdoor pools.
Is Hibiscus Resort & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hibiscus Resort & Spa?
Self-parking is free at this property.
What time is check-in at Hibiscus Resort & Spa?
Check-in is from 2 PM - 5:00 PM.
What time is check-out at Hibiscus Resort & Spa?
Checkout is at 10 AM.
Does Hibiscus Resort & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of AUD 43 per person, one-way, applies.
Where is Hibiscus Resort & Spa located?
Situated near the beach, this spa aparthotel is within a 10-minute walk of Macrossan Street and Four Mile Beach. Port Village Shopping Centre and Crystalbrook Superyacht Marina are also within 10 minutes.
4.2
Very good
Rating 5 - Excellent. 64 out of 168 reviews
5 - Excellent 38%
Rating 4 - Good. 78 out of 168 reviews
4 - Good 46%
Rating 3 - Okay. 19 out of 168 reviews
3 - Okay 11%
Rating 2 - Poor. 5 out of 168 reviews
2 - Poor 3%
Rating 1 - Terrible. 2 out of 168 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

3.9/5

Property conditions & facilities

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
The resort was clean, very close to Macrossan Street and had a lovely pool. Staff were also friendly. The only problem is that when you are in bed you can hear the people in the units above walking around.
Stayed 5 nights in Jan 2021

5/5 Excellent

Happy face iconLiked: Cleanliness, room comfort
Stayed 2 nights in Sep 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, amenities
Stayed 22 nights in Jul 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, amenities
Friendly helpful staff quiet area and still close to town centre.
Stayed 2 nights in Jul 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great days in the tropics
All Staff were very helful, the grounds guys who kept Hibiscus looking wonderful and setting up the tv for us; also really enjoyed the continental breakfast, more pastries and savoury treats this year compared to last year which I loved. Room servicing occurred seamlessly and the air conditioner and the BBQ were functional, very important in this environment. Shabby chic is a good description!
Stayed 15 nights in Oct 2019

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