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Reviews

4.2 / 5Very Good
161 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Kitchen

Map

What's nearby

  • Popular Location
    Macrossan Street
    2 min walk
  • Popular Location
    Port Village Shopping Centre
    7 min walk
  • Popular Location
    Crystalbrook Superyacht Marina
    8 min walk
  • Airport
    Port Douglas, QLD (PTI-Port Douglas Heliport)
    4 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Comfort Studio

    Room Amenities

    • 45 sq m
    • Studio
    • 1 bathroom
    • Sleeps 2
    More details
  • Romantic Studio, Jetted Tub

    Room Amenities

    • 45 sq m
    • Studio
    • 1 bathroom
    • Sleeps 2
    More details
  • Traditional Apartment, 1 Bedroom

    Room Amenities

    • 65 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 3
    More details
  • Classic Apartment, 2 Bedrooms

    Room Amenities

    • 110 sq m
    • 2 bedrooms
    • 2 bathrooms
    • Sleeps 5
    More details
  • Apartment, 3 Bedrooms

    Room Amenities

    • 160 sq m
    • 3 bedrooms
    • 1 bathroom
    • Sleeps 7
    More details

About this area

Port Douglas

Located in Port Douglas, Hibiscus Resort & Spa is near the beach. Sugar Wharf and Crystalbrook Superyacht Marina are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Macrossan Street and Port Village Shopping Centre.

Popular Location

What's nearby

  • Macrossan Street - 2 min walk
  • Port Village Shopping Centre - 7 min walk
  • Crystalbrook Superyacht Marina - 8 min walk
  • St Mary's by the Sea Chapel - 8 min walk
  • Court House Museum - 10 min walk

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 63 min drive

About this property

Hibiscus Resort & Spa

3.5-star spa property, walk to Macrossan Street
Along with 2 outdoor pools, this smoke-free property has a full-service spa and spa services. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance and a garden are on-site. All 42 rooms have flat-screen TVs with digital channels, and feature kitchenettes with fridges, hobs and microwaves. Other amenities available to guests include complimentary wireless Internet access, furnished balconies or patios and separate living rooms. Limited housekeeping is available.
Hibiscus Resort & Spa offers 42 forms of air-conditioned accommodation which are accessible via exterior corridors, and features DVD players and coffee/tea makers. Rooms open to furnished balconies or patios. This accommodation offers separate living rooms. Accommodation at this 3.5-star property has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a limited basis.
2 the outdoor swimming pools are on site.

Policies

Check-in

Check-in between 2 PM - 5:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

  • The front desk is open daily from 8 AM - 5 PM. <br />If you are planning to arrive after 5:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning on arriving outside normal check-in hours must contact the property in advance for check-in instructions and an access code.
  • 24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to make arrangements.

Access methods

Access code, host will greet you

Renovations and closures

The property will be renovating from 30 January 2020 until 31 March 2020 (completion date subject to change). The following areas are affected:
  • Dining venue
During renovations, the property will make every effort to minimise noise and disturbance.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per day.
  • Cots (infant beds) are available for AUD 10.0 per day.

Payment types

American Express
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: AUD 43 per person (one-way)
  • Airport shuttle fee per child: AUD 22 (one-way), (up to 12 years old)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 65.0 per day
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Property is also known as

  • Hibiscus Resort Port Douglas
  • Hibiscus Resort
  • Hibiscus Port Douglas
4.2

Very Good

5 - Excellent
61
4 - Good
74
3 - Okay
19
2 - Mediocre
5
1 - Poor
2
4.1
Cleanliness
4.2
Service and Staff
4.2
Amenities
3.9
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great days in the tropics

All Staff were very helful, the grounds guys who kept Hibiscus looking wonderful and setting up the tv for us; also really enjoyed the continental breakfast, more pastries and savoury treats this year compared to last year which I loved. Room servicing occurred seamlessly and the air conditioner and the BBQ were functional, very important in this environment. Shabby chic is a good description!

Stayed 15 nights in Oct. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We have stayed here six times now, we love it! Very thing is within walking distance the the Hibiscus.

Stayed 7 nights in Oct. 2019

3/5

  • Disliked: Cleanliness, property conditions & facilities, room comfort

Good and bad stay.

OK the good! Handy to town. Great pool. Excellent continental breakfast. Now the bad! Chairs incredibly uncomfortable. Had to sit on the bed which was average as well. On our last night a rather large cockroach ran along the wall which freaked us out as we don't have them where we come from. The next morning there was one on the shower floor which I killed. As we checked out we mentioned our experience and the receptionist was extremely unconcerned and passed it off as being nothing unusual. I made a complaint when we got home, and the service manager opoligised sincerely, but the whole experience left a bad taste, which is a shame as it is a nice wee town.

Stayed 4 nights in Sep. 2019

5/5 Excellent

  • Liked: Cleanliness, amenities, property conditions & facilities

Property was lovely with a Balinese/rainforest feel about it. Room was comfortable and well equipped, only minor issue we had, was it would have been nice to have clean towels, during our 6 day stay, but everything else was lovely.

Stayed 5 nights in Oct. 2019

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