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Overview of Portside Motel

Photo gallery

Featured image
Terrace/patio
Terrace/patio
Iron/ironing board, cots/infant beds, free WiFi, bed sheets
Iron/ironing board, cots/infant beds, free WiFi, bed sheets

Portside Motel

3 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Kitchen
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationPort Campbell National Park2 min walk
    Popular LocationPort Campbell Visitor Information Centre4 min walk
    Popular LocationPort Campbell Foreshores7 min walk

Choose dates to view prices

Deluxe Double Room

4.9/5 guest room rating
  • Sleeps 2
  • 1 Queen Bed

Deluxe Family Room

4.4/5 guest room rating
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Deluxe Triple Room

5/5 guest room rating
  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Family Apartment, 2 Bedrooms

4.3/5 guest room rating
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

About this area

Port Campbell

Located in Port Campbell, Portside Motel is on the Strip and near the beach. The area's natural beauty can be seen at Port Campbell National Park and Great Otway National Park. Twelve Apostles Marine National Park and The Grotto are also worth visiting.
Popular Location

What's nearby

  • Port Campbell National Park - 2 min walk
  • Port Campbell Visitor Information Centre - 4 min walk
  • Port Campbell Foreshores - 7 min walk
  • The Arches Marine Sanctuary - 10 min walk
  • London Bridge Lookout - 6 min drive

Restaurants

  • Port Campbell Hotel Craypot Bistro - 4 min walk
  • The Alcove Cafe - 4 min walk
  • Frying Nemo Fish & Chips - 4 min walk
  • Waves Restaurant - 4 min walk
  • Grassroots deli cafe - 5 min walk

About this property

Portside Motel

3-star motel, walk to Port Campbell National Park
Laundry facilities, tour/ticket assistance and a garden are available at this smoke-free motel. Free WiFi in public areas and free self parking are also provided. All 11 rooms feature kitchenettes with fridges and microwaves, plus free WiFi and flat-screen TVs with digital channels. Patios, coffee makers and hairdryers are among the other amenities available to guests.
Portside Motel offers 11 forms of accommodation with coffee/tea makers and a hairdryer. Rooms open to patios. Accommodation at this 3-star motel has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Family friendly

  • Cots/infant beds (surcharge)
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • No lifts

Guest services

  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cots/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchenette
  • Microwave
  • Fridge

Outdoor space

  • Patio

More

  • Iron/ironing board

Policies

Check-in

Check-in from 3:00 PM - 7:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance

Access methods

Private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for AUD 30 per night

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Crib (infant bed) fee: AUD 30 per night
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
No pets and no service animals are allowed at this property
Alcohol is not served at this property

Property is also known as

Portside Motel
Portside Motel Port Campbell/Great Ocean Road, Australia
Portside Motel Port Campbell
Portside Port Campbell
Portside Motel Port Campbell/Great Ocean Road
Portside Motel Motel
Portside Motel Port Campbell
Portside Motel Motel Port Campbell

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 183 out of 445 reviews
5 - Excellent 41%
Rating 4 - Good. 207 out of 445 reviews
4 - Good 47%
Rating 3 - Okay. 40 out of 445 reviews
3 - Okay 9%
Rating 2 - Poor. 9 out of 445 reviews
2 - Poor 2%
Rating 1 - Terrible. 6 out of 445 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

3.4/5

Amenities

4.1/5

Property conditions & facilities

2/5 Poor

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely overpriced. The room was dated and somewhat grubby looking - the carpets and couch were stained and dirty looking and the dining chair cushions had tears. On arrival, we had to call a mobile number to find out what room we were in as there was no staff onsite. There was one wall-mounted soap dispenser for hand soap and for shampoo. We paid $272 per night and expected more for that price.
Stayed 7 nights in Jan 2021

5/5 Excellent

Stayed 3 nights in Jan 2021

4/5 Good

Stayed 1 night in Dec 2020

3/5 Okay

Travelled with family
Disliked: Staff & service
Extremely disappointed when checking in that reception isn’t open and there is a note on the door asking you to call a mobile and make sure you have your credit card ready. After calling several times it went to message bank and we then had to wait in the car park for someone to call back. After travelling all day and being wet from sightseeing, last thing I want to do it sit in the car waiting for a call back. Then to be told our room was unlocked and keys inside. Very poor way to run a business and won’t return. On check out also reception locked and just left keys in room. Weird very weird. Please be aware wifi advertised as available but we couldn’t get anything. Tried searching for our next days travel but not able to get on. Again disappointing.
Stayed 1 night in Dec 2020

2/5 Poor

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very aged hotel. Dead bugs stains all over. There's no reception and check-in is done via phone and went straight to voicemail a few times but ultimately got a response. Most concerning part is they tell you which room is assigned to you and the room was unlocked. When I went in the TV was on. I paid $149 for one night.
Stayed 1 night in Dec 2020