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Reviews of Karibe Hotel

4 out of 5
Karibe Hotel
Juvenat 7, Petionville

Reviews

8.2

Very good

Rating 10 - Excellent. 269 out of 585 reviews" "
Rating 8 - Good. 182 out of 585 reviews" "
Rating 6 - Okay. 67 out of 585 reviews" "
Rating 4 - Poor. 35 out of 585 reviews" "
Rating 2 - Terrible. 32 out of 585 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
every thing was good
Stayed 1 night in Feb 2024

10/10 Excellent

Josué

Stayed 1 night in Feb 2024

8/10 Good

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Maulik, West New York

Liked: Cleanliness, staff & service, property conditions & facilities
Charming hotel
Stayed 1 night in Dec 2023

6/10 Okay

Mikelot

Stayed 6 nights in Dec 2023

10/10 Excellent

Theriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

ROBERT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Daphney

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel was in a safe area
Stayed 2 nights in Dec 2023

2/10 Terrible

Matthew

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A well polished turd.
Staying at this hotel was one of the worst experiences I've had in Haiti. Their is absolutely no management. My family and I waited 2 hours to be checked in. The shower in our room didnt have hot water. Their was a Haitian concert at the hotel that lasted until 1am and then after party spilled into the hallways and lobby until 4am and management did nothing to quiet people down. In fact the front desk employees started playing rap music on the lobby speakers at 3am full blast. Our room didnt have enough towels and despite calling the front desk several times we never got another. This is supposed to be a classy place and it felt more like a hotel 6 in downtown Trenton, NJ.
Stayed 2 nights in Dec 2023

2/10 Terrible

Hubert, huntington

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was bad old smell bed no tower in the old bath wait for ever to have one tower.
Stayed 1 night in Dec 2023

2/10 Terrible

Darnamell Bronte Laureneta

Disliked: Cleanliness, staff & service, property conditions & facilities
Everyone is complaining about switching their reservation. A lot of complaints
Stayed 1 night in Dec 2023

2/10 Terrible

jean marie

Travelled with partner
The Karibe Hotel does not respect clients. I had a paid reservation and I was turned down at the reception of the hotel on the day of my stay and also later received an email from Expedia informing me at 3:02 PM the very same moment/day that the Karibe Hotel could not honor my paid reservation. This was not acceptable. All plans ruined.
Stayed 1 night in Dec 2023

10/10 Excellent

Lamma

Stayed 1 night in Dec 2023

8/10 Good

Mélissa Ashley Audrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kindness of some staff members, the hospitality of others.
Stayed 1 night in Dec 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Could have better breakfast options
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best of best
Stayed 5 nights in Dec 2023

8/10 Good

Jose

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 5 nights in Nov 2023

10/10 Excellent

Peterson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth
Stayed 1 night in Nov 2023

8/10 Good

Roodner

Liked: Cleanliness, staff & service, property conditions & facilities
Did not made aware of the holding fees at the agency
Stayed 1 night in Nov 2023
Response from Patrice Jacquet on 9 Nov 2023
The Hotel holds an extra fee on your credit card for for incidentals ,which gets released upon checking out .

4/10 Poor

joel bekenson, spring valley

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Its well located and safe once inside. Non working phone, No wifi, even normal cell signal is a luxury. Cheking in is a real nightmare limited transportation options.
Stayed 1 night in Nov 2023
Response from Patrice Jacquet on 9 Nov 2023
Dear Joel we often face some cell phones and digital signals in Haiti. I am sure the two providers we have in the country are doing their best to improve their signal Towers. we apologize and hope to see you soon in our beautiful garden.

8/10 Good

Joseph

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Oct 2023
Response from Patrice Jacquet on 9 Nov 2023
Hello Joseph , We hope you enjoyed your stay with us !

8/10 Good

Smith, Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a country where the environment has degraded so much in terms of the overall security situation, there is a good effort to keep the property clean and agreeable. And I definitely think that I had a better quality room this time. There are a couple of things that were missing, though, a proper shower head for a lady to take a shower without wetting her hair, and a full body mirror.
Stayed 1 night in Sep 2023
Response from Patrice Jacquet on 9 Nov 2023
Dear Mrs smith , thank you for your nice comment , we are taking your input into consideration, we hope to see you again !

6/10 Okay

Marie Sherly

Liked: Cleanliness
My check in was at 3h but they finally gave me the key of my room at 7h and the room was not even ready I had to wait again in the room while they were cleaning. Another thing they billed me by mistake the breackfast. It's so far my favorite hotel with many lovely spots I always go there on my birthday weekend and It's the first time I experienced such poor service quality.
Stayed 1 night in Sep 2023
Response from Patrice Jacquet on 9 Nov 2023
Dear Sherly , We are happy you come to the karibe everytime you are in Haiti, We are sorry and we apologize about this not so good experience . we take pride in making our guests happy and will take a look into your stay eperience file to fix the mishaps.

10/10 Excellent

Ben Darby, Lake in the Hills

Liked: Property conditions & facilities
Nice
Stayed 1 night in Sep 2023
Response from Apier on 24 Sept 2023
Greetings,We appreciate your short comment, thank you.We look forward to seeing you back soonest.Regards,

10/10 Excellent

BITTA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from APier on 24 Sept 2023
Dear Guest,Your wink is really appreciated. We look forward to welcoming you back soon.Regards,

4/10 Poor

Anne Marjorie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff could do a better job at accommodating clients specifically when they have new policies that needed to be communicated in advance.
Stayed 1 night in Jul 2023
Response from Guest Services on 19 July 2023
Dear Ann Marjorie Thank you for your observation , we will improve those mentioned areas

2/10 Terrible

Winy

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor welcome , flies in the room, noise, noise, noise, i had to wake up at 4 am to check out, couldn’t sleep at all the whole night. When i called the front desk, no one could handle the situation.
Stayed 3 nights in Jun 2023
Response from Guest services on 19 July 2023
Dear Winy We are glad to hear your input, we may have had an event that day, we will ensure to better communicate of hotel Events to staying guests.

10/10 Excellent

Rachelle

Stayed 1 night in May 2023
Response from Guest Services on 19 July 2023
We are Glad to hear from you , we welcome you back to the Karibe Hotel

4/10 Poor

Myriame

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Jean Max

Stayed 1 night in May 2023

2/10 Terrible

Widler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 1 night in Apr 2023

8/10 Good

Jean Max

Stayed 2 nights in Mar 2023

10/10 Excellent

Jean

Great
Stayed 1 night in Mar 2023

6/10 Okay

Smith

Travelled with partner
Liked: Cleanliness
We can see that the property has been set up to provide world class amenities for the guests, but they have not kept up with maintenance. The main restaurant should use natural ingredients to control the spicing of the food instead of making extensive use of seasoning cubes.
Stayed 1 night in Mar 2023

8/10 Good

Yana

Stayed 1 night in Mar 2023

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best place to be if you decide to go to Haiti! Safe and quiet, delicious breakfast, and nice staff from the cleanning team to the management team!
Stayed 2 nights in Mar 2023

4/10 Poor

Isabelle

Business traveller
Fast check in
Stayed 1 night in Mar 2023

4/10 Poor

Roberthe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not a lot of people there I guess that’s why everything wasn’t clean
Stayed 1 night in Mar 2023

4/10 Poor

Isabelle

Business traveller
Disliked: Amenities
Location is good
Stayed 1 night in Mar 2023

6/10 Okay

Isabelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff is great, but for the price working wifi would have been better
Stayed 1 night in Feb 2023

10/10 Excellent

Claudy F

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Wi-Fi connection was not too good.
Stayed 1 night in Feb 2023
Response from A.Pierre on 27 Feb 2023
Dear Mr Claudy,We are sorry to hear that the Internet connection was not too good during your stay. We thank you for letting us know about it. We are sure you will experience a better Stay with a stronger connection next time.

10/10 Excellent

NATHALIE

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great service, very clean and safe place
Stayed 3 nights in Jan 2023
Response from A.Pierre on 7 Feb 2023
Dear Nathalie,We are pleased that you enjoyed your stay with us. Thank you for your review, we really appreciate it.We are looking forward to seeing you one more time.Front Desk Team

6/10 Okay

CLAUDINE

10/10 Excellent

Amy

Stayed 1 night in Jan 2023

2/10 Terrible

Frantz

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Isabelle

Stayed 1 night in Dec 2022

6/10 Okay

Innocent

Stayed 1 night in Dec 2022

10/10 Excellent

Nadia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Karibé has the most comfort bed in Haiti hotel, personally bedding is a must for me when it comes to sleeping, if you need a great comfort bed, quietness , etiquette go to Karibé.
Stayed 2 nights in Oct 2022
Response from A.Pierre on 23 Dec 2022
Thank you Mrs Nadia for you review. We really appreciate it. We are pleased to know that you enjoyed our Beds and comfort. Hope to see you back soon.

10/10 Excellent

Ange Russia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Sep 2022