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"Great"

"Great onsen hotel. Food is great too"

"Very unique check in experience and service and views are great. The only issue I had was the ac in room cannot be calibrated to cool meaning that the room is excessively hot. Even though it’s cold outside it would be good to give guest flexibility to change to aircon to a comfortable temp in the room. (It is an in room control, but the hotel locks out the function and only allows for hot air to be used)…."

"Fantastic view, great staff."

"What stood out for me was the onsen and the ryokan room we booked. Loved the touch of traditional and modern."

"Super view! "

"Lovely staff and a quaint little place, but at the time of booking I didn’t realise it was one shared toilet down very narrow stairs, which isn’t great in the middle of the night. Of course this isn’t the fault of the hotel, just be aware of this when booking. "

"The room was very spacious and clean, but one thing I didn't enjoy was the smel of bug killer spray. I think I wasn't lucky. I'm sure the room usually doesn't smel. The food was amazing. "

"Property need to go through some upgrades. Stay at room 346 for 3 nights. Room ceiling has dust and moulds around washing sink. It is also noisy in the middle of the night can hear noise , push/dragging if furniture sound coming from the dining area cause room is directly above it. Bed sheets has holes too , lol. Onsen is nice however the drying/ beauty area has 2 hair dryer not in working condition. May not be worth the $ . "