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"The room needed refreshed. Marks on the walls from suitcase. Toilet paper holder in the bathroom was loose and hanging sideways. Bathroom shower would flood the floor every time it's used. Bathroom trash can lid didn't function. Floors in the room needed to be mopped. Walking on the floor without socks on our feet would get filthy. Daytime reception staff was excellent and attentive. Evening reception staff was not attentive. No explanation of how to use the sauna and steam rooms was given. No explanation about bike rental was shared. The bedding was clean and comfortable. The couch was stained. "

"Nice hotel, awesome staff..great for a short stay. Good location. Just a weird setup in the bathroom with the bath way to high and narrow? Just makes for an awkward shower."

"Good and convenient hotel"

"Large clean room, wonderful pillows, friendly & accommodating staff, excellent buffet breakfast with options for allergies such as gluten & dairy, close to downtown core, train station & Phillips Stadium. "

"I really enjoyed my stay...again. The staff is incredible, from the cleaning crew, front desk to the restaurant folks. They are kind and friendly. This place strikes a sweet balance between convenience and great service. This year I discovered the gym which is the most amazing space I used in a hotel. They have a cable machine, a wide range of weights, three benches and a couple of barbells too so your squats, deadlifts and whatnot are guaranteed. "

"Everyjing"

"Was a brilliant all round stay and great location "

"Nice room."

"Staff was rude and kicked out my guest who came to visit me before I left and he wasn’t even gonna stay the night. Will not stay in this brand ever again."