Poiciana Park II Hotels, West Palm Beach

"The electronic check-in was a hassle. The room had nowhere to sit. A small table and chair would have been useful. I actually sat on the toilet to eat my sandwich."

"Great hotel! There for Astros spring training. Close to great restaurants and close to the ballpark- Uber there- 20 minutes. There is a neat electric car (uber type) for the west palm beach downtown area that is cheap! No pool at the Hyatt but it's a gorgeous hotel!"

"Staff was kind but the facility is run down and dirty and needs some serious love and renovations. "

"Nice place"

"Great place."

"For a last minute booking, rooms were a reasonable rate"

"The hotel was fine — not great — definitely not bad — just fine. It was as expected from a resort of the caliber charging $500+ p/n, and worth the cost. The pro shop staff though …. Easily the most unprofessional bunch of screw ups I’ve encountered in all my travels. Worse than any bargain basement Motel 6 staff, this bunch couldn’t do anything right to such an extent that it became a joke to see what they’d screw up from day to day. Pure comedy. It actually made the trip in a sense because we’ll laugh about their incompetence for years to come. My advice if staying and playing here — get everything in writing. From your tee times to the number of players, to the greens fees and caddie requirements, GET IT IN WRITING. Also, go to the front desk after each round to make sure you’re billed correctly and promptly make corrections. Or don’t listen and enjoy years of laughter recalling just how comical their performance was. Either path works."

"We were only there for 2 nights but everything was maintained well and staff were polite and helpful."

"No one shade bear hygh unheayed pool Was told that he mbrelkas would be put out next day. Never did. I asked for my room to be serviced on 2nd day, they said they would but when I got in, it wasn’t done and all housekeeping was gone. Disappointing in all ways"