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"We stayed for 2 nights. Had an issue with the heat in our room the first night and they quickly moved us to a different room. Both rooms were clean and the beds were comfortable. Staff was very friendly. We loved the popcorn in the room, it was a nice touch. The hotel is a great location to walk downtown Boyne. We would stay there again. "

"Clean"

"Perfect walkable location. Great view. Charming. Will be back. "

"Great experience! Went during Christmas season and felt something out of hallmark movie. "

"Staff were good about communicating and helping with a late check in time."

"Was a really neat and impressive place. "

"We had a very disappointing experience with this property and feel obligated to warn future guests.When we arrived, it was immediately clear the unit had not been cleaned from the previous guests. When we pulled back the sheets on the main bed, we found multiple types of hair under the sheets along with visible stains. Hoping it was just that bed, we checked the spare bedding, but all of it was also dirty, stained, and covered in hair.We pulled out the futon hoping it might be usable, but it was covered in dog hair and sand from previous guests. At that point it was obvious the unit had not been properly cleaned between stays. We also found both live and dead bugs in the unit.We attempted to contact the host and reached out to VRBO through their platform while we were there. After getting nowhere and realizing the property was not in a condition to stay in, we left after about an hour and booked a hotel instead.The next morning the hosts messaged us through VRBO agreeing to a 100% refund, but when we attempted to get the refund they denied it. Despite the written agreement, VRBO was zero help resolving the situation.The listing’s claims about cleanliness were misleading, the unit was clearly not cleaned between guests, and the hosts went back on their promise to refund us. I would strongly recommend avoiding this property."

"Staff was excellent. The room was clean and comfortable."

"This unit and securing it through Expedia was terrific! We did a last minute rental which was much better than anticipated; very close to the ski hill, clean and comfortable. We especially appreciated an early check in so that we could park and get out on the slopes! We hope to bring the grandkids next time!!!"