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"Booked our hotel specifically for the hot tub/pool, which turns out was waiting on an inspection and was closed during our stay. Very frustrating, but out of the staff’s control. What is under their control is how they treat guests. Woke up the first morning of our stay, and was very much looking forward to a hot shower.. only to find the water didn’t get much above lukewarm. Went to the lobby to get extra towels for my partner and ask if the water was just a problem with our room, or a known hotel-wide issue. Was greeted by the front desk staff with an eye roll and a sigh when asking for additional towels. She said she didn’t know of any hot water issue. But in the next breath said that it happens when too many people take a shower at once.. so I guess they were, in fact, aware of it. Didn’t really have a hot shower for our entire stay, even with timing showers late in the evening. Very disappointing, but more disappointing about the indifference/rudeness from staff. The breakfast was the only decent thing about this stay, and maybe the courtyard. But that’s about it. Would not recommend. "

"Breakfast was good. We couldn’t get the room cool enough. Lady at desk was helpful but had to call her both nights we were there.room was clean. Lamps on the night stands would be nice. "

"Outstanding! Have not had an experience quite like this. The overall hospitality, and generosity is top tier. Charlevoix House is in the perfect location for exploring Charlevoix. Would highly recommend for couples and solo travelers ☺️. "

"Wonderful experience."

"Great price for Charlevoix. Wonderful. Staff-Terri was a gem of local knowledge."

"Excellent location, walking distance to all bars and restaurants in town."

"We celebrated our 42nd wedding anniversary. We stayed 4 nights. The cabin is beautiful and the view of the lake was so pretty. It's very clean and had plenty of kitchen appliances and tableware. We'll definitely be back!"

"Nice resort"

"Extremely clean. Easy in and out. Highly recommend this motel. Very affordable and grounds are kept with well trimmed landscaping with outdoor furniture and a large fire pit."