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Treetops Resort

3.0 star property

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Consider a stay at Treetops Resort and take advantage of a golf course, a firepit and a hair salon. Tee up with amenities, such as golf lessons, a golf clubhouse and a golf pro shop, at this hotel. Treat yourself to a deep-tissue massage, a body scrub or a manicure/pedicure at Treetops Spa & Salon, the on-site spa. The on-site restaurant offers dinner. Enjoy the health club, as well as activities, such as snowshoeing, hiking/biking and ice skating. Guests can also expect to find an arcade/games room, laundry facilities and an outdoor entertainment area.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Restaurant
  • Air-conditioning

Room options

Deluxe Room (Inn)

8.8 out of 10
Excellent
(8 reviews)

Highlights

Patio
Air conditioning
Fridge
TV
Coffee/tea maker
Iron/ironing board
  • Sleeps 5
  • 2 Queen Beds

Standard Room (Inn)

7.6 out of 10
Good
(7 reviews)

Highlights

Patio
Air conditioning
Fridge
TV
Coffee/tea maker
Iron/ironing board
  • Sleeps 5
  • 2 Double Beds

Room, 1 King Bed with Sofa bed (Lodge)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Patio
Air conditioning
Fridge
TV
Coffee/tea maker
Iron/ironing board
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Lodge)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Patio
Air conditioning
Fridge
TV
Coffee/tea maker
Iron/ironing board
  • Sleeps 5
  • 2 Queen Beds
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About the area

Gaylord is home to Treetops Resort. The area's natural beauty can be seen at Otsego Lake State Park and Louis M. Groen Nature Preserve, while Otsego County Historical Museum and Call of the Wild Museum are cultural highlights. Gaylord Discovery Center and Bavarian Falls Park are also worth visiting. Enjoy the area's slopes with downhill skiing and snowboarding, and don't miss out on the snowmobiling and sledging. Visit our Gaylord travel guide
Map
3962 Wilkinson Rd, Gaylord, MI, 49735

What's nearby

  • In my much younger and foolish days, I would downhill ski at Caberfae (Cadillac, MI) and Snow Snake (Harrison, MI).
    Boyne Mountain
    38 min drive - 48.9 km
  • Rick Smith Golf Academy
    5 min walk - 0.5 km
  • Otsego Lake State Park
    16 min drive - 23.9 km
  • Avalanche Bay Indoor Waterpark
    38 min drive - 49.6 km
  • Odawa Casino
    54 min drive - 81.6 km

Getting around

  • Pellston, MI (PLN-Pellston Regional)
    65 min drive

Restaurants

  • McDonald's
    8 min drive
  • Marathon Gas & SUBWAY
    11 min drive
  • Qdoba Mexican Eats
    8 min drive
  • Arby's
    7 min drive
  • Snowbelt Brewing Company
    8 min drive

About this property

Treetops Resort

Property highlights
You can look forward to a golf course, a firepit and a hair salon at Treetops Resort. Tee up with amenities, such as golf lessons, a golf clubhouse and a golf pro shop, at this hotel. Treat yourself to a deep-tissue massage, a body scrub or a manicure/pedicure at Treetops Spa & Salon, the on-site spa. The on-site restaurant offers dinner. Enjoy the health club, as well as activities, such as snowshoeing, hiking/biking and ice skating. Guests can also expect to find an arcade/games room, laundry facilities and an outdoor entertainment area.
Other perks include:
  • 2 indoor pools and a seasonal outdoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a local area shuttle and express check-out
  • Golf clubs on-site, a lift and outdoor furniture
Room features
All 195 rooms boast comforts, such as air conditioning.
More amenities include:
  • Fridges and irons/ironing boards
  • TVs with satellite channels
  • Patios, coffee/tea makers and housekeeping

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Property amenities

Parking and transport

  • Area shuttle (surcharge)
  • Free ski shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 9:30 AM for a fee: USD 5 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • 2 hot tubs
  • 2 indoor pools
  • Arcade/game room
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf lessons
  • Health club
  • Hiking/biking trails
  • Ice skating
  • Outdoor pool
  • Pro golf shop
  • Snow sports gear
  • Snow tubing
  • Snowshoeing
  • TV in common areas

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities

Guest services

  • Change of towels on request
  • Housekeeping on request

Business services

  • 10 meeting rooms
  • Conference centre

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 5 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 14 April to 1 May:
  • One of the swimming pools
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per day.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 21.20 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 per person
  • Rollaway bed fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May to September
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Treetops Gaylord
Treetops Resort
Treetops Resort Gaylord
Treetops Hotel Gaylord
Treetops Resort Hotel
Treetops Resort Gaylord
Treetops Resort Hotel Gaylord

Frequently asked questions

Does Treetops Resort have a pool?

Yes, this property has 2 Indoor pools and an outdoor pool. One of the swimming pools is closed seasonally each year from April 14 until May 1.

Is Treetops Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Treetops Resort?

Self-parking is free at this property.

What time is check-in at Treetops Resort?

Check-in start time: 5 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Treetops Resort?

Checkout is at 11:00 AM.

Where is Treetops Resort located?

Located near to the slopes, this Gaylord hotel is 0.2 mi (0.3 km) from Rick Smith Golf Academy and is convenient for winter sports, such as sledging and snowmobiling. Gaylord Discovery Center and Bavarian Falls Park are also within 6 miles (10 km).

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Reviews

Treetops Resort Reviews

7.8

Good

8.2

Cleanliness

8.2

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 144 out of 354 reviews
Rating 8 - Good. 93 out of 354 reviews
Rating 6 - Okay. 63 out of 354 reviews
Rating 4 - Poor. 36 out of 354 reviews
Rating 2 - Terrible. 18 out of 354 reviews

Reviews

10/10 Excellent

BRITTANY

Liked: Cleanliness, property conditions & facilities
Our room was great - (we stayed at the lodge) it was huge, loved the outside pool and hot tub, great food on site as well. We will be back!
Stayed 1 night in Jan 2026

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly. The room was very big!
Stayed 3 nights in Dec 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Celebrated the Holiday’s with family and friends at Treetops Resort. Great times and left feeling like the staff were family as well! So thankful for Ed, Daryl and Brian, their hospitality and kindness was appreciated by all of us! Happy Holidays to the Treetops staff, many blessings to you all!
Stayed 2 nights in Dec 2025

6/10 Okay

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tubs and spa services were great! Staff very friendly. We went to have a quite relaxing time. Are room was very noisy. Next to stairs, elevator, below ski rental, lobby and to close to outdoor hot tub. Definitely wouldnt recommend this room! Otherwise great place!
Stayed 2 nights in Dec 2025

10/10 Excellent

Sheryl

The room and hallways both smelled great
Stayed 1 night in Oct 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty area. Variety of dining options. Room was spacious and pools were lovely.
Stayed 1 night in Aug 2025

10/10 Excellent

candra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for a conference. Good size rooms. Beautiful fall colors
Stayed 2 nights in Oct 2025

8/10 Good

James

Liked: Staff & service, room comfort
Room was comfortable. Common areas and restaurants are dated and carpet is dirty. Service was excellent.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with the cleanliness of our room and the available amenities!
Stayed 2 nights in Feb 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a destination stay for our granddaughter's 6th birthday and her siblings. The facilities were kid friendly - indoor and outdoor pools, hot tub and a game room. And with the clientele being golfers, they had the space to themselves. The facilities were clean but there were a few things we noticed that could use a little TLC.
Stayed 1 night in Jul 2025

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Family Ski Trip. Best part was the outdoor hot tub after a day of skiing. Was a little disappointed with the hours that they close during the week at 4pm but still had a great time.
Stayed 3 nights in Feb 2025

8/10 Good

Anne Marie

Liked: Room comfort

Treetops needs updated!

They placed us in the Inn, it was old and outdated. Room size was awesome, but the toilet was rust stained and the tub had permanent stains on it. The toilet ran also. The first floor had a nice door to walk out side. BUT the people on the second floor above us must have had herds of elephants running around. So loud! Golf was beautiful!
Stayed 1 night in Sep 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not just a place to lay your head

Very large resort. Have all kinds of bars, restaurants, pools, hot tubs, skiing , golf, tennis and more.
Stayed 1 night in Sep 2024

8/10 Good

Gordon and Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean comfortable mattress The restaurant was convenient but ok food could be better for the price I had the New York strip sandwich and the meat was not steak
Stayed 1 night in Sep 2024

10/10 Excellent

Malissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Treetops

Beautiful area. The Inn was clean and comfortable. Food was a bit expensive.
Stayed 3 nights in Sep 2023

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good time at TreeTops. Spacious, clean. Quiet, and friendly.
Stayed 1 night in Mar 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great experience overall but the check in process was confusing and the hot tub did not work as advertised, nor did the Inn have an outdoor, heated pool - that’s at the Lodge, down the hill. Good place to take a family with young kids, easy access to ski lifts but the area is very small…but this is Michigan…we make the best of what God gave us. The “Legends on the Hill” restaurant was AWESOME - food and service - and a two minute walk from our room.
Stayed 2 nights in Jan 2025

6/10 Okay

Paula

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check in was rude, unfriendly and delayed. Hotel was nice, spacious room and comfortable.
Stayed 1 night in Aug 2023

4/10 Poor

Danielle

Liked: Staff & service
Disliked: Property conditions & facilities
First time back in over ten years. Sad to see the place going downhill- lack of updates and maintenance. Outdoor pool not longer in use as advertised, hot tub green, rooms dated, restaurant cools down-facilities need some attention. Skiing was good but find somewhere else to eat and stay.
Stayed 1 night in Feb 2025

6/10 Okay

Christopher

Liked: Staff & service
Disliked: Cleanliness
The staff were great! The room was in very rough shape all around. Dirty, stains in the carpet, bathroom shower needed cleaning, food in the couch. Seemed like a party room. I'd try it again if traveling that way but would let them know I better have a clean room. It was ok and coffee was excellent.
Stayed 1 night in Jul 2024

8/10 Good

Ronda

Liked: Cleanliness, staff & service, property conditions & facilities
I did not know there was more than one lodging building which was confusing. We were put in an other building other than the main one. We found it confusing to find our building on the property. It’s a beautiful place and we looked forward to using the hot tub, restaurant and bar but had to drive to other buildings for them.
Stayed 1 night in Oct 2024

4/10 Poor

Megan

Disliked: Staff & service, amenities, property conditions & facilities
Property was largely spread out and confusing to navigate. Preference to stay at the main lodge over inn would have been nice to be given the option instead of finding out upon arrival. the inn is very outdated and small beds but overall clean and ok service. would not reccomend staying at the inn on the property. nothing near what the pictures are posted online.
Stayed 2 nights in Jun 2024

8/10 Good

Marija

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

As it is a three-star resort, no high expectations

It is both a location and a beautiful spot. Not too costly, either. Everyone was really nice. Old bathrooms were the only thing we disliked, particularly a bathtub that appeared to be from ancient times. It was not something I wanted to walk barefoot in. Fortunately, whenever my daughter and I go somewhere, we always bring shower shoes. Also, To improve the room's appearance, the glass on the windows and balcony door should be replaced.
Stayed 2 nights in Oct 2024

6/10 Okay

Howard

Liked: Cleanliness
Disliked: Staff & service

Not the Treetops I remember

Treetops Inn is very old and not being kept in good shape. One of the chairs on our balcony was broken and the door to the balcony wouldn’t open. It took maintenance an hour and a half to fix the problem.
Stayed 1 night in Aug 2023