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"This hotel was clean and the staff was very friendly. A couple points to note. The security latch on my door was missing. It was evident that this door had been kicked in at some point, and I was not able to secure my door to the point of feeling completely safe. All of the hotel ice machines were broken. I was able to get ice from a staff member who retrieved it from the kitchen. As I said the room was clean, the sheets fresh and the room smelled fresh. The bath towels are old and should be replaced. Television, coffee pot, shower, sinks all worked well - no problems with the room other than the door lock. But when you look at the price for this hotel in the Auburn Indiana area this is a good option for the price."

"Clean room! Helpful staff! Breakfast was great! Easy parking! Just an overall comfortable and convenient stay! Would recommend!"

"It was a night driving through. Nothing to write home about."

"Worst stay I’ve had in years! Room keys didn’t work. There was no blanket. The ventilation was poor. There was no water pressure. The room was decorated poorly and had no ambience. The bed was uncomfortable. It was just one of the worst days I’ve had in many many years and I travel a lot. I will never go to another Tru hotel, and I will seriously doubt that I will go to a Hilton as well"

"The property was very clean and well-maintained. The room was spacious, neat, and comfortable, and overall everything was in good condition. I had a pleasant stay. One suggestion for improvement would be to provide an iron in every room, regardless of the room type (suite or standard), as it is a basic necessity for travelers. Also, there was no shampoo available in the bathroom initially. However, the staff was extremely helpful, polite, and friendly. When I requested these items, they promptly provided everything, including an iron. Their quick response and positive attitude really made a difference. Overall, a good experience with excellent staff service."

"I have been renting 2 rooms here every week for employees. They are charging $6/night if a room is rented from a third party such as Expedia. We will no longer use this establishment. I use Expedia to get our rooms at a discount- if I’m charged $24/room/week it defeats the purpose. "

"The outside needs some attetion but the lobby and room were clean. Staff was very friendly and helpful. Breakfast was food, nothing special."

"Staff attempted to enter my room at 7am without knocking or introducing themselves, created a very tense and anxious situation. Walked away with no apologies! "

"I’ve been staying in hotels most of my 73 years. I’ve never stayed in one that didn’t have a clock with alarm, or in one that didn’t offer a cup of some sort in the bathroom for brushing teeth, etc. My room had neither of those things. To their credit, they sent me a text asking how my room was. I mentioned those things and when I got back to my room, there was an alarm clock and some plastic drinking cups. I downgraded one star just because they weren’t provided initiall. I don’t know if it was a housekeeping oversight or an attempt to control costs."