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Thompson Beach House

Photo gallery for Thompson Beach House

Featured image
On the beach, beach yoga
On the beach, beach yoga
On the beach, beach yoga
Outdoor pool, pool cabanas (surcharge), pool umbrellas

Overview of Thompson Beach House

Thompson Beach House

4.5 out of 5

4.6/5 Wonderful

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
Calle 8 y Playa S/N, Zona Maritima, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationPlaya del Carmen Main Beach1 min walk
  • Popular LocationQuinta Avenida1 min walk
  • Popular LocationMamitas Beach Club8 min walk
  • AirportPlaya Del Carmen, Quintana Roo (PCM)6 min drive

Choose dates to view prices

About this area

Playa del Carmen

Located in Playa del Carmen, Thompson Beach House is on the beach. Quinta Avenida and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. 3D Museum of Wonders and Yucatek Divers are also worth visiting.

What's nearby

  • Playa del Carmen Main Beach - 1 min walk
  • Quinta Avenida - 1 min walk
  • 3D Museum of Wonders - 3 min walk
  • Central Square - 5 min walk
  • Mamitas Beach Club - 8 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive

Restaurants

  • CGrill — 1 min walk
  • Fah - 2 min walk
  • Fusion - 2 min walk
  • Lido Club - 2 min walk
  • Starbucks - 2 min walk

About this property

Thompson Beach House

4.5-star hotel on the beach, near Playa del Carmen Main Beach
Guests of this beach hotel will appreciate convenient on-site amenities such as a 24-hour fitness centre and a sauna. All 27 individually decorated rooms feature free WiFi and MP3 docks. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Thompson Beach House offers 27 forms of accommodation with MP3 docking stations and minibars. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 55-inch Flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna, a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and Swedish massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 15 per night)
  • Valet parking on site (USD 15 per night)
  • On-site parking options include a garage
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 7 AM–11 AM: USD 15-30 for adults and USD 15-30 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Beach yoga
  • Free bike hire
  • Outdoor pool
  • Sauna
  • Spa services

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Outdoors

  • Beachfront location
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Step-free path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch flat-screen TV
  • TV channels
  • MP3 dock

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property offers health screenings (antigen tests for COVID-19) onsite. Screenings are available at no charge for up to 2 guests per booking of 3 nights or more. Guests should contact the concierge upon arrival to schedule departure health screenings.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 40, per pet, per night, plus a deposit of USD 150.00 per night
Dogs welcome
1 per room (up to 40 lbs/18 kg)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 40.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD34.80 per accommodation, per night. This fee does not apply to children under 1 year of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 15 and USD 30 for adults, and USD 15 and USD 30 for children (approximately)
  • Airport shuttle fee: USD 220 per vehicle (roundtrip)
  • Self-parking fee: USD 15 per night
  • Valet parking fee: USD 15 per night
  • Pet deposit: USD 150.00 per night
  • Pet fee: USD 40 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

THOMPSON BEACH HOUSE Hotel
THOMPSON BEACH HOUSE Playa del Carmen
Thompson Playa Carmen Hotel
Thompson Hotel
Thompson Playa Carmen
Thompson Beach House Hotel Playa del Carmen
Thompson Beach House Hotel
Thompson Beach House Playa del Carmen
Thompson Beach House Hotel Playa del Carmen

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 114 out of 151 reviews
5 - Excellent 75%
Rating 4 - Good. 21 out of 151 reviews
4 - Good 14%
Rating 3 - Okay. 11 out of 151 reviews
3 - Okay 7%
Rating 2 - Poor. 2 out of 151 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 151 reviews
1 - Terrible 2%

4.9/5

Cleanliness

4.7/5

Staff & service

4.3/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time. Everyone is so welcoming and attentive to detail. Special thanks to Nadia always so professional and willing to help her guest. Can wait to go back to this property.
Stayed 6 nights in Jul 2021

3/5 Okay

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The ocean had a horrible smell due to extreme humidity and heat. It was difficult to enjoy the ocean front balcony and hot tub.
Stayed 5 nights in Jul 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disappointed, seems like everyone was notified about the seaweed on the beach but some of us were not. Spent the money to stay at the hotel by the beach but did not spend a day at the beach at all. Very disappointed. I just thought that with $250/night, the hotel should have been more thoughtful of the customer and keep the customer informed. I would have spent the money elsewhere. Lesson learned, before booking a hotel by the beach, should know the condition of the beach
Stayed 3 nights in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel room was very large and comfortable with an awesome patio. The hotel staff were very nice, extremely helpful and were able to help me with everything including good local recommendations. The restaurant makes excellent food and cocktails for breakfast and hanging by the pool/beach area. Highly recommend. Tequila tasting was fun too!
Stayed 2 nights in May 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel right on the beach with a fantastic, dedicated team who go above and beyond. Guests have access to the larger Thompson hotel, restaurant and rooftop pool a couple blocks away, although the vibe and location of the Beach House were perfect for us!
Stayed 6 nights in May 2021