Sercotel The Gallery By KLR
3.5 star property

Comfortable hotel, walk to Playa del Carmen Main Beach
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Sercotel The Gallery By KLR

Photo gallery for Sercotel The Gallery By KLR

2 outdoor pools, pool umbrellas
2 outdoor pools, pool umbrellas
Exterior
Premium bedding, free WiFi
Shower, free toiletries, hair dryer, towels

Overview of Sercotel The Gallery By KLR

8.6

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Free WiFi
  • Housekeeping

Check out the area

Av. Constituyentes esquina 15 NTE, Playa del Carmen, QROO, 77720
  • Popular LocationUno Japanese Noodles1 min walk
  • Popular LocationLabrioche - Panadería Francesa - Constituyentes1 min walk
  • Popular LocationSabrina – Tradizioni Italiane1 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive
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Room options

Standard Room

cleanliness

Highlights

Air conditioning
LCD TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

Apartment, 2 Bedrooms

cleanliness

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
LCD TV
Ceiling fan
Premium bedding
Private bathroom
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Apartment, 1 Bedroom

cleanliness

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
LCD TV
Ceiling fan
Premium bedding
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Penthouse, 2 Bedrooms

cleanliness

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
LCD TV
Ceiling fan
Premium bedding
Private bathroom
  • Sleeps 6
  • 2 King Beds and 1 Single Sofa Bed

Penthouse, 1 Bedroom

cleanliness

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
LCD TV
Ceiling fan
Premium bedding
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Basic Studio

cleanliness

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Playa del Carmen

Sercotel The Gallery By KLR is located in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, and is near theme parks and near the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Cenote Chaak Tun are also worth visiting.

What's nearby

  • Quinta Alegría Shopping Mall - 2 min walk
  • Quinta Avenida - 3 min walk
  • Mamitas Beach - 7 min walk
  • Playa del Carmen Main Beach - 8 min walk
  • Playa del Carmen Maritime Terminal - 17 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • Sabrina – Tradizioni Italiane - 1 min walk
  • Suerte de Churro - 1 min walk
  • Oh Lala -International Cuisine by George - 3 min walk
  • Los Bisquets Bisquets Obregón - 2 min walk
  • Las Helodias - 1 min walk

About this property

Sercotel The Gallery By KLR

Hotel near Playa del Carmen Main Beach
Close to Quinta Avenida and Mamitas Beach, Sercotel The Gallery By KLR provides a swim-up bar, a poolside bar and a rooftop terrace. Yoga classes are offered at the 24-hour gym; the property also has a bar. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • 2 outdoor pools and a children's pool, with pool umbrellas and a swim-up bar
  • Continental breakfast (surcharge), meeting rooms and a 24-hour front desk
  • A lift, a computer station and concierge services
  • Coffee/tea in reception, luggage storage and a TV in reception
Room features
All 160 rooms include comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with Netflix and premium channels
  • Coffee/tea makers, ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 6:00 AM–11:00 AM for a fee: USD 12 for adults and USD 8 for children
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas
  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • IPod dock
  • LCD TV with premium channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.93 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately USD 12 for adults and from USD 8 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sercotel Gallery KLR Aparthotel Playa del Carmen
Sercotel Gallery KLR Aparthotel
Sercotel Gallery KLR Playa del Carmen
Aparthotel Sercotel The Gallery By KLR Playa del Carmen
Playa del Carmen Sercotel The Gallery By KLR Aparthotel
Aparthotel Sercotel The Gallery By KLR
Sercotel The Gallery By KLR Playa del Carmen
Sercotel Gallery KLR
Sercotel Gallery Klr Carmen
Sercotel The Gallery By KLR Hotel
Sercotel The Gallery By KLR Playa del Carmen
Sercotel The Gallery By KLR Hotel Playa del Carmen

Frequently asked questions

Does Sercotel The Gallery By KLR have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Sercotel The Gallery By KLR pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sercotel The Gallery By KLR?

Limited spots are available.

What time is check-in at Sercotel The Gallery By KLR?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Sercotel The Gallery By KLR?

Checkout is at noon.

Where is Sercotel The Gallery By KLR located?

Located in Downtown Playa del Carmen, this hotel is within a 5-minute walk of Quinta Alegría Shopping Mall and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 10 minutes.

Sercotel The Gallery By KLR Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 43 out of 84 reviews" "
Rating 8 - Good. 31 out of 84 reviews" "
Rating 6 - Okay. 4 out of 84 reviews" "
Rating 4 - Poor. 2 out of 84 reviews" "
Rating 2 - Terrible. 4 out of 84 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Mar 2020

8/10 Good

reagan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a condo property that has rentals as well as Owner’s for a blended residential experience. Other guests not as respectful of the noise they generate as sound echos, but did close doors/quiet down when asked. The king studio is a large hotel type room as it is largely the bed and spacious bathroom. Full size fridge and efficiency kitchen, utensils, and cooking items for longer stays. Unit also had a balcony overlooking the central pool and there is also a smaller roof pool. Pool towels supplied in room. WiFi service was spotty due to not working in room, but one can piggyback off other rooms. Good location a couple blocks from 5th ave and it is quiet for PDC. Fantastic clean eating restaurant, Moots, around the corner; currency exchange/Oxxo across street, and ADO Alterna/Walmart 10 min walk away. Would stay again due to low key atmosphere, cleanliness, and location.
Stayed 2 nights in Mar 2020

8/10 Good

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location Location Location
Loved the location , very friendly clean and safe . Met some really nice people , the cleaning staff were excellent. I was disappointed that it advertised breakfast restaurant on the roof top and swim up bar , but they were not opened or staffed at all Several areas with open stairs had no railings . But I did see them installing rails the day I checked out in some areas Overall I would definitely stay there again The restaurants in the area were amazing Thanks
Stayed 7 nights in Feb 2020

10/10 Excellent

Bryan, Winnipeg Canada

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great. Rooftop pool area was amazing. Cleaning staff were on the ball. Great location. The one neagtive is the pool bar and roof top bar were not staffed.
Stayed 9 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Upon check in with 3 single adults They gave us one key “” that’s all they give out “” we heard every time we asked Needless to say it was VERY inconvenient for us And you needed the key to open and lock the door
Stayed 8 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 21 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 5 nights in Feb 2020

8/10 Good

barrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely new hotel
The hotel is lovely,very clean and maintained well. Our room was over the garage exit so we did experience some noise but most rooms would not have that problem. The pools were lovely and not busy. Great location,near everything. Great for restaurants,bars and walking but no loud music. Lovely views from roof top pool and a little restaurant not used much. Staff were lovely and our room was immaculate. There was some chatter from staff in the morning who probably don’t realize sounds echo in the halls but nothing really. Great price and I would recommend anybody stay there.
Stayed 6 nights in Jan 2020

10/10 Excellent

Sol, Houston, TX

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a 1 bedroom beautiful condo with a full kitchen! Everything was super clean and great condition!
Stayed 3 nights in Jan 2020