Check COVID-19 restrictions.

Find out moreOpens in a new window

Riu Playacar All Inclusive

Photo gallery for Riu Playacar All Inclusive

Featured image
On the beach, white sand, sun-loungers, beach towels
On the beach, white sand, sun-loungers, beach towels
3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers

Overview of Riu Playacar All Inclusive

Riu Playacar All Inclusive

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Avenida Xaman Ha Manzana Lote, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationPlaya del Carmen Maritime Terminal28 min walk
  • Popular LocationPlayacar Golf Club2 min drive
  • Popular LocationPaseo del Carmen4 min drive

Choose dates to view prices

About this area

Playa del Carmen

Riu Playacar All Inclusive is located in Playacar, a neighbourhood in Playa del Carmen, and is next to a golf course and on the beach. While the natural beauty of Playa del Carmen Main Beach and Mamitas Beach Club can be enjoyed by anyone, those looking for an activity can explore Playa del Carmen Maritime Terminal. Travelling with kids? Consider 3D Museum of Wonders and Yucatek Divers. Spend some time exploring the area's activities, including golf lessons, waterskiing and golfing.

What's nearby

  • Playa del Carmen Maritime Terminal - 28 min walk
  • Central Square - 36 min walk
  • Playacar Golf Club - 2 min drive
  • Paseo del Carmen - 4 min drive
  • Yucatek Divers - 6 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 55 min drive

Restaurants

  • The Palms — 1 min walk
  • Jade — 1 min walk
  • Fruta Madre - 4 min drive
  • El tenedor - 4 min drive
  • Viva Margaritas bar - 4 min drive

About this property

Riu Playacar All Inclusive

Upscale property on the beach, with 3 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Riu Playacar All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. All 396 rooms feature modern comforts such as TVs with satellite channels, along with free WiFi. Other amenities available to guests include minibars, free bottled water and ceiling fans.
Riu Playacar All Inclusive offers 396 forms of accommodation with minibars and a safe. Televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Renova Spa has massage/treatment rooms. Services include massages and manicures and pedicures.

The spa is open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Kayaking
Sailing
Snorkelling
Surfing/boogie boarding
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

Access to off-site nightclubs
On-site live performances

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–11:30 AM
  • 4 restaurants
  • 4 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Coffee/tea in a common area

Things to do

  • 18 holes of golf
  • 3 outdoor pools
  • Aerobics classes
  • Beach volleyball
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkelling
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Gift shop/newsstand
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Spanish

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower

More

  • Beach towels
  • Designated smoking areas
  • Renovated entire property – October 2015
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 22-inch TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts Visa, Mastercard and American Express; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Playacar Riu
Riu Playacar
Riu Playacar All Inclusive
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
Playacar Hotels
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Mexico
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Rui Playacar
Riu Playacar All Inclusive Playa del Carmen
Riu Playa Del Carmen
Riu Playacar All Inclusive All-inclusive property
Riu car Inclusive inclusive p
Riu Playacar Inclusive Carmen
Riu Playacar All Inclusive Playa del Carmen
Riu Playacar All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 528 out of 969 reviews
5 - Excellent 54%
Rating 4 - Good. 288 out of 969 reviews
4 - Good 30%
Rating 3 - Okay. 94 out of 969 reviews
3 - Okay 10%
Rating 2 - Poor. 39 out of 969 reviews
2 - Poor 4%
Rating 1 - Terrible. 20 out of 969 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay at a RIU
Stayed 5 nights in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and drinks with nice pools but sometimes short on pool towels.
Stayed 6 nights in Nov 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and staff were great. Need more entertainment.
Stayed 5 nights in Nov 2021

4/5 Good

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The food was very good for all inclusive and staff was very friendly. We disliked towel shortages room key was broke on door so they kept having to work on it The outside tile was slick and saw several people fall. This is a smaller resort but also very nice
Stayed 7 nights in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, the only situation is that they don’t have elevators. I was in the third floor and it was difficult for me to carry my suitcase.
Stayed 6 nights in Nov 2021