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Hotel Punta Esmeralda Playa del Carmen

3.0 star property
Beach fun in outdoor pool, near Punta Esmeralda Beach

Choose dates to view prices

Located just steps from Punta Esmeralda Beach, this tranquil property features an outdoor pool and restaurant for guests to enjoy. Visitors can connect to WiFi, relax on the sunny terrace, or venture to nearby attractions including Gran Coyote Golf and Mamitas Beach.

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

7.0 out of 10
Good
(8 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Fan
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

7.8 out of 10
Good
(9 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
TV
Fan
Separate bedroom
Blackout curtains
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

7.8 out of 10
Good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Fan
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Fan
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard

1 bedroom, in-room safe, blackout curtains, soundproofing

Room Standard

  • 20 sq m
  • Sleeps 2

View all photos for Room Superior

1 bedroom, in-room safe, blackout curtains, soundproofing

Room Superior

  • 30 sq m
  • Sleeps 2

View all photos for Double Room Superior

1 bedroom, in-room safe, blackout curtains, soundproofing

Double Room Superior

  • 30 sq m
  • Sleeps 4

View all photos for Suite Luxury

1 bedroom, in-room safe, blackout curtains, soundproofing

Suite Luxury

  • 30 sq m
  • Sleeps 2

View all photos for Double Suite Luxury

1 bedroom, in-room safe, blackout curtains, soundproofing

Double Suite Luxury

  • 45 sq m
  • Sleeps 4

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About the area

Map
CALLE 110 ENTE AVENIDAS 10 Y 15, Playa del Carmen, QROO, 77710

What's nearby

  • Punta Esmeralda Beach - 11 min walk - 1.0 km
  • Playa 88 - 11 min walk - 1.0 km
  • Gran Coyote Golf - 6 min drive - 2.2 km
  • Mamitas Beach - 9 min drive - 2.5 km
  • Playa del Carmen Main Beach - 10 min drive - 2.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 47 min drive

Restaurants

  • ‪Naos - ‬17 min walk
  • ‪Sunset Grill - ‬6 min walk
  • ‪Hadar - ‬17 min walk
  • ‪illy cafe - ‬7 min walk
  • ‪Fonda Argentina - ‬14 min walk

About this property

Hotel Punta Esmeralda Playa del Carmen

Hotel near Punta Esmeralda Beach
Located close to Gran Coyote Golf and Mamitas Beach, Hotel Punta Esmeralda Playa del Carmen provides a terrace and a restaurant. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • Express check-out, a vending machine and smoke-free property
  • A lift and a 24-hour front desk
Room features
All guest rooms at Hotel Punta Esmeralda Playa del Carmen boast perks, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • 21-inch TVs with satellite channels
  • Fridges, fans and daily housekeeping

Similar properties

Interior detail
Hotel Bosque Caribe , 5th Av Zone
  • Pool
  • Free WiFi
  • Air conditioning
  • Parking available
7.6 out of 10, Good, 333 reviews
Hotel Bosque Caribe , 5th Av Zone

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Restaurants on site

  • Resto Esmeralda

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • On the bay
  • Terrace

Accessibility

  • Lift

More

  • 4 floors
  • Built in 2017
  • Mediterranean architecture
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Fan
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 10
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in fee: USD 10 (subject to availability)
  • Late check-out fee: USD 10 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

There is limited hot water on site
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property

Property is also known as

Hotel Punta Esmeralda Playa del Carmen
Punta Esmeralda Playa del Carmen
Punta Esmeralda l Carmen
Punta Esmeralda
Hotel Punta Esmeralda
Capital O Punta Esmeralda
Punta Esmeralda Carmen Carmen
Hotel Punta Esmeralda Playa del Carmen Hotel
Hotel Punta Esmeralda Playa del Carmen Playa del Carmen
Hotel Punta Esmeralda Playa del Carmen Hotel Playa del Carmen

Frequently asked questions

Does Hotel Punta Esmeralda Playa del Carmen have a pool?

Yes, this property has an outdoor pool.

Is Hotel Punta Esmeralda Playa del Carmen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Punta Esmeralda Playa del Carmen?

Self-parking is free at this property.

What time is check-in at Hotel Punta Esmeralda Playa del Carmen?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of USD 10 (subject to availability).

What time is check-out at Hotel Punta Esmeralda Playa del Carmen?

Checkout is at noon. Late checkout is available for USD 10 (subject to availability).

Where is Hotel Punta Esmeralda Playa del Carmen located?

Located in Luis Donaldo Colosio, this beach hotel is within 2 mi (3 km) of Punta Esmeralda Beach, Mamitas Beach and Gran Coyote Golf. Playa del Carmen Maritime Terminal and El Camaleón Mayakoba Golf Course are also within 6 mi (10 km).

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Hotel Punta Esmeralda Playa del Carmen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 164 out of 371 reviews
Rating 8 - Good. 90 out of 371 reviews
Rating 6 - Okay. 38 out of 371 reviews
Rating 4 - Poor. 38 out of 371 reviews
Rating 2 - Terrible. 41 out of 371 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie Mayté

Liked: Cleanliness, amenities, property conditions & facilities
cheap price for a good staying
Stayed 2 nights in Jul 2025

4/10 Poor

Olga

Disliked: Cleanliness, amenities, property conditions & facilities
Cheap but not decent hotel, only one night for those in great need. Towels are dirty and worn, breakfast cosists of coffee and apple, washrooms need to be renovated
Stayed 2 nights in Oct 2025

2/10 Terrible

patricia

Disliked: Cleanliness, amenities, property conditions & facilities
The room provided was completely decrepit. I find it astonishing that any employee would be comfortable putting a guest in that room. After a long day of traveling. We arrived at the room and the sheets were dirty with yellow stains and blood, the room was so humid the walls had black mold including in the bathroom. The towels provided were also dirty so much that at night i even decided to go buy a towel. Do yourself a favor don't stay here
Blood stain
Mold
Stayed 1 night in Oct 2025

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and people
Stayed 8 nights in Mar 2025

4/10 Poor

Marisol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very noisy area, you can see roof tops very dirty
Stayed 1 night in Aug 2025

8/10 Good

Mathias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice. Staff very friendly , is close to a very nice beach Little far away from downtown Playa del carmen.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good pool at the nice.
Stayed 3 nights in Mar 2025

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Near by a beatifull beach
Stayed 21 nights in Jan 2025

6/10 Okay

Nancy

Liked: Staff & service
Disliked: Amenities
Far from 5ta but close to beaches ⛱️
Stayed 11 nights in Feb 2025

6/10 Okay

JUAN

Liked: Staff & service
Friendly staff, continental breakfast it’s 8-930 only fruit, Coffe and tea, you get what you pay for, parking it’s on the front or on the street, great for a short stance, clean room and bed. Far from downtown and beach.
Stayed 1 night in Apr 2025

6/10 Okay

David

Liked: Cleanliness, staff & service

basic hotel with good roof terrace

A couple of km north of the main commercial area, hotel had nice roof pool and a simple breakfast. There were a few parking spots. My room was very basic and somewhat dark (window looked on to a corridor). Price was fair for PDC --- plus a good taco place opposite.
Stayed 2 nights in Apr 2025

2/10 Terrible

Kayleen

Disliked: Amenities, property conditions & facilities
Skip this place.
Stayed 7 nights in Jan 2025

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near the beach

Short stay of one night, helpful staff. Simple but sustaining fruit and roll continental breakfast. Distracted in upstairs room by audible conversations from the lobby late in the evening.
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous little hotel!

6/10 Okay

ROSELINE

Disliked: Staff & service
Taxi service for shuttles and $1100 pesos for transportation each way from and to the airport.
Stayed 28 nights in Jan 2025

6/10 Okay

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room nice pool area
Stayed 5 nights in Feb 2023

10/10 Excellent

Aaron Sandy Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente facilities and easy to move around
Stayed 2 nights in Aug 2022

2/10 Terrible

Rosa Imelda

Disliked: Cleanliness, amenities, property conditions & facilities
Property was not what the website described. I did not stay ,felt very unsafe. Ened up making different acomedatuons. Very upsetting situation. Called Exedia and didn't get any help.
Stayed 7 nights in Jun 2025

8/10 Good

JOSUE ANGEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view, but not hot water
Stayed 1 night in Jan 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Property is not near the beach or shopping. Staff was nice.
Stayed 3 nights in Jun 2024

2/10 Terrible

Judith

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel should not be offered as a three star hotel. We left after the second night and booked another hotel that was about 100 times better and it was also rated three stars. This was an awful place - dirty and noisy
Stayed 7 nights in Jan 2025

8/10 Good

Jose Edivaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Feb 2025

10/10 Excellent

cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is polite and accommodating, the hotel Is comfy and artsy. Will come back again
Stayed 7 nights in Feb 2023

10/10 Excellent

Alexey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

very friendly sttaff. everything you need. cheap and very nicely located. close to one of the best bea hes in Playa del Carmen no breakfast. would be nice if they had coffee available in the morning.
Stayed 1 night in Jan 2023

10/10 Excellent

Luis Alberto Castro

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good experience hope have best better deals next time
Stayed 1 night in Feb 2023