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Jungala Park Hotel at VidantaWorld Riviera Maya

5.0 star property
Luxury resort on the beach, with 5 outdoor pools

Choose dates to view prices

Photo gallery for Jungala Park Hotel at VidantaWorld Riviera Maya

5 outdoor pools, pool cabanas (surcharge), pool umbrellas
20 restaurants, breakfast served
Beach bar
5 outdoor pools, pool cabanas (surcharge), pool umbrellas
Sauna, hot tub, steam room, body treatments, hot stone massages
Travelers find their tropical oasis at Jungala Park Hotel, with an 18-hole golf course and spa treatments. The property offers in-room WiFi and 20 restaurants. Guests praise the beach volleyball, waterslides, poolside bars, and coffee shops.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • On private beach
  • Bar
  • Kitchen
  • Pool
  • Parking available
  • Gym

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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Check availability for these dates

Tonight

Sept 8 - Sept 9
Check availability for tonight Sept 8 - Sept 9

Tomorrow

Sept 9 - Sept 10
Check availability for tomorrow Sept 9 - Sept 10

View all photos for One-Bedroom Suite + Jungala Aqua Experience

1 bedroom, premium bedding, down duvets, minibar

One-Bedroom Suite + Jungala Aqua Experience

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Twin Sofa Bed and 1 Queen Sofa Bed

View all photos for One-Bedroom Suite + Cirque du Soleil JOYÀ + Jungala Aqua Experience

1 bedroom, premium bedding, down duvets, minibar

One-Bedroom Suite + Cirque du Soleil JOYÀ + Jungala Aqua Experience

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Twin Sofa Bed and 1 Queen Sofa Bed

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About the area

Map
Carr. Cancun Playa del Carmen KM 48, Playa del Carmen, QROO, 77710

What's nearby

  • Paradise Beach - 13 min walk - 1.1 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 3 min drive - 1.4 km
  • Playa Paraiso Golf Course - 4 min drive - 1.8 km
  • Maroma Beach - 12 min drive - 6.7 km
  • Tres Rios Ecopark - 17 min drive - 13.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 34 min drive

Restaurants

  • ‪Restaurante La Plaza - ‬9 min drive
  • ‪Lobby Bar Acuarium - ‬14 min drive
  • ‪El Mar Y Tierra - ‬6 min drive
  • ‪Restaurante El Tapatío - ‬11 min drive
  • ‪Restaurante La Dorada - ‬9 min drive

About this property

Jungala Park Hotel at VidantaWorld Riviera Maya

Luxury family-friendly resort near Maroma Beach
Located close to Playa Paraiso Golf Course and Cirque du Soleil Boutique at Vidanta Riviera Maya, Jungala Park Hotel at VidantaWorld Riviera Maya provides a golf course, 2 swim-up bars and 2 beach bars. With a private beach, beach cabanas and sunloungers, this resort is the perfect place to soak up some sun. Treat yourself to a hot stone massage, a manicure/pedicure or a body scrub at the on-site spa. Make sure that you enjoy a meal at the 20 on-site restaurants, including breakfast, lunch and dinner. Yoga classes are offered at the health club; other things to do include beach volleyball and beach yoga. Free in-room WiFi is available to all guests, along with 5 poolside bars and a corner/local shop.
You'll also enjoy the following perks during your stay:
  • 5 outdoor pools along with a lazy river, a waterslide and 2 swim-up bars
  • 2 outdoor tennis courts, valet parking (surcharge) and a shopping centre shuttle
  • A free beach club on-site, a water park (surcharge) and babysitting (surcharge)
  • An outdoor pickleball court, concierge services and golf cart on-site
Room features
All 52 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Highchairs, children's slippers and childcare services
  • Recycling and eco-friendly cleaning products
  • Rainfall showers, eco-friendly toiletries and separate baths/showers
  • 55-inch LED TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and separate dining areas

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Shopping centre shuttle (surcharge)
  • Secured, uncovered valet parking on site (USD 7 per day; includes in/out privileges)

Food and drink

  • 2 beach bars
  • 2 swim-up bars
  • 20 restaurants
  • 3 coffee shops/cafes
  • 4 bars/lounges
  • 5 poolside bars

Restaurants on site

  • Chiringuito
  • Del Lago Restaurante
  • Gong
  • Nektar
  • Quinto

Things to do

  • 18-hole golf course
  • 2 outdoor tennis courts
  • 24-hour pool access
  • 5 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Free beach club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Health club
  • Lazy river
  • Outdoor pickleball court
  • Pro golf shop
  • Tennis lessons
  • Water park
  • Waterslide

Family friendly

  • 5 outdoor pools
  • Grocery/convenience store
  • High chair
  • In-room babysitting
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini-fridge
  • Separate in-room dining area
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Lift (91 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Hob
  • Ice maker
  • Kitchen
  • Kitchen island
  • Meal delivery service
  • Microwave
  • Mini-fridge
  • Minibar
  • Paper towels
  • Restaurant dining guides
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g. directions)
This property's water park is closed every Thursday and Friday.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 1000 per accommodation, per stay
  • A tax is imposed by the city: USD 2.73 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 7 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products

We should mention

24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Jungala Park Hotel Riviera Maya
Jungala Park Hotel at VidantaWorld Riviera Maya Resort
Jungala Park Hotel at VidantaWorld Riviera Maya Playa del Carmen

Frequently asked questions

Does Jungala Park Hotel at VidantaWorld Riviera Maya have a pool?

Yes, this property has 5 outdoor pools. Pool access is available 24 hours a day.

Is Jungala Park Hotel at VidantaWorld Riviera Maya pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Jungala Park Hotel at VidantaWorld Riviera Maya?

Valet parking is available for USD 7 per day.

What time is check-in at Jungala Park Hotel at VidantaWorld Riviera Maya?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Jungala Park Hotel at VidantaWorld Riviera Maya?

Checkout is at noon.

Where is Jungala Park Hotel at VidantaWorld Riviera Maya located?

Nestled on the beach, this Playa del Carmen resort is within 1 mi (2 km) of Maroma Beach and Playa Paraiso Golf Course. Cirque du Soleil Boutique at Vidanta Riviera Maya and Puerto Morelos Town Square are also within 9 mi (15 km).

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Jungala Park Hotel at VidantaWorld Riviera Maya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 42 out of 55 reviews
Rating 8 - Good. 4 out of 55 reviews
Rating 6 - Okay. 5 out of 55 reviews
Rating 4 - Poor. 2 out of 55 reviews
Rating 2 - Terrible. 2 out of 55 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente complejo para disfrutar con la Familia 10 de 10 👏🙌
Stayed 7 nights in Aug 2025

10/10 Excellent

osama

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place for kids and great hospitality
Stayed 4 nights in Jul 2025

10/10 Excellent

Nizar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Family of Five loved the experience and their VIP service was amazing ; The staff are always there we you need any assistance or service , very friendly and family oriented resorts
Stayed 7 nights in Jul 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and staff was amazing.
Stayed 6 nights in Jun 2025

10/10 Excellent

Michele

Liked: Cleanliness, amenities, property conditions & facilities
Great property with good food. Service A++
Stayed 3 nights in Jun 2025

8/10 Good

israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience after talking to the manager Due to a miss representing from Expedia
Stayed 2 nights in Aug 2025

10/10 Excellent

Yosef

Liked: Cleanliness, amenities, property conditions & facilities
Definitely great place to be ! Service is amazing and the restaurant here are great ! We had a great full with in this resort and we enjoyed every second of it . Pools , water park and shows were amazing and the kids loved it ! Thank you for amazing time here . We’ll see you guys again soon !
Stayed 7 nights in Jun 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierges services that my family got from this resort is 5 stars. We already received the concierges services days before we arrive to the resort. During the stays, we always have a my teenager children felt very safe moving around by themself giving the adult have more time to ourself to enjoy the vacations. I would definitely look forward to back to this resort.
Stayed 5 nights in Jul 2025

10/10 Excellent

Jenefer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Jungala Vidantawas everything we hoped for — relaxing, exciting, and full of family memories. If you’re considering a family-friendly, vacation in Cancún, we absolutely recommend this resort! We can’t wait to come back. 🌞🌴
Stayed 4 nights in Jul 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at Jungala was exceptional! Melany, Gerhard, Fatima and Liz! The food was amazing! The room always clean, lots of space for big families. Thank you for making our stay such an unforgettable experience for us!
Stayed 5 nights in Jul 2025

10/10 Excellent

Dejan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is out of this world. Staff is trained really well. Rooms are exceptional. Large great layout and modern and super clean. Very surprised on the level of service. It is expensive but you can get common food and drink items in their market store. The water park was nice to visit I wish we had more time to see the evening show
Stayed 3 nights in Jul 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property team was very helpful and accommodating. The resort itself was gorgeous and the food and drinks were all amazing. Would highly recommend and look forward to returning.
Stayed 6 nights in Apr 2025

10/10 Excellent

elenita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional. The service , the rooms , our concierges were superb. Would definitely recommend.
Stayed 2 nights in Apr 2025

10/10 Excellent

jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Amazing stay! Do not hesitate to book, the staff cannot do enough for you. We had a birthday during our stay & they made it one to remember. All the extra touches in the room & the service was 10/10. Highly recommend the beach club/ Jungala.
Stayed 3 nights in Apr 2025

10/10 Excellent

Dragana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a relaxing and stress free vacation thanks to excellent service from our staff! Anything we needed they were on top of it in minutes.
Stayed 7 nights in Mar 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is extraordinary, and the service was AAA
Stayed 1 night in Feb 2025

2/10 Terrible

Ariel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst vacation I have ever had this was horrible
Stayed 5 nights in Dec 2024

10/10 Excellent

YOSEF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have truly impressed by Jungala. I’ve never met such device level in Northern America, it would be possible to compare only with Mandatin Oriental in Dubai. A Jem in Jungle. We have stayed for 5 days during the Easter, we didn’t go to the same restaurant once, the Butler/concierge of Brenda and Jose service was always shifting expectations. There are now crowds, no lines, you feel this exclusive personal approach and enjoy your vacation. I am someone who lives Océan, and here it’s not really swimmable. But I have never regretted choosing this hotel and would gladly recommend it to picky clients and come back in the future. Absolute pleasure to be here
Stayed 5 nights in Apr 2025

10/10 Excellent

Jasmina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just came back from our trip. We have nothing but a praise for the treatment we received during our stay. We were contacted via WhatsApp a week before the trip. Offered airport transfer and answered several questions we had. We arrived at night at chose to stay at the hotel near the airport. Transport was scheduled to pick us up there at 9 AM and by 10 we were already in our suite. Luggage was brought in and fruit and cheese platter awaited in a dining room. We travelled with 2 teenage boys that slept on living room sofas which are twin sized, but small but with a privacy sliding door. They had their own bathroom and we had an en-suite. There are robes and slippers and excellent line of cosmetics that I ended up buying in gift shop to bring home. I always bring my own but loved these. There were 4 concierges available during the day. They were all smiles, very helpful and friendly. There were several of them : Luisa, Jose, Melanie , Lizet and Viridiana. They went above and beyond anything we needed. Walked us into a beach club to reserve cabana, restaurants for best seats and we could txt them any time for anything. We like to walk so we learned the paths the first day to cut across large property for gym, pools, beach or restaurants. Boys tried the extreme rides in water park- fun! There is a choice of quiet pools like Grand Luxxe and Grand Mayan, beach club is newer and pretty but loud good service, Mayan pool available to all where service is lacking a little bit
Stayed 5 nights in Apr 2025

6/10 Okay

anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disclaimer: went during the busiest week-Christmas-New Years. I called 1800 number to provide them our flight information to arrange transport, only to find upon arrival that it was not arranged. We did manage to find Vidanta van at the airport and talked them into taking us (I had to sign for some charge which was later voided by the front desk staff) So, the resort is not brand new. It is remodeled part of one of their other hotels, Grande Luxxe. Lush tropical jungle-the grounds are great and they did an amazing job with mosquito and other insect control. Beautiful, spacious rooms. The bedroom had comfortable beds/bedding. The living room where kids slept had 2 trundle beds, both pretty hard. It took a while for the water in the shower to heat up, but we knew what to expect and started shower way ahead. The restaurant were plenty, though a bit pricy for Mexico. Front lobby staff was always pleasant and helpful. Edgar, Alejandro and Melanie were on point. We had 4 free tix to waterpark on property-no lines and kids had fun Transportation to and from restaurants/pools/beach clubs were spotty. Sometimes it was instant, sometimes we waited for a golf cart 10-15 minutes. The Beach Club-Expedia pictures wer great, though water in the pool was cold, and first day we waited for 40 min to get seats. Beach was the biggest letdown and disappointment as there was no swimmable beach. It was all rocks, coral and seaweed.
Stayed 9 nights in Dec 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 3 nights in Aug 2025

10/10 Excellent

maria antonieta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio de los concierge Melani, Edgar, Alejandro fue excelente. Un hotel muy cómodo, habitaciones amplias y bien decoradas, transportación privada en el complejo, prioridad de reserva en restaurantes y cabañas en las piscinas. Extraordinaria experiencia.
Stayed 4 nights in Aug 2025

10/10 Excellent

Devorah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible service, a true five star experience.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rishi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just fabulous!
Stayed 13 nights in Jul 2025

10/10 Excellent

Estrella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó! Lo único, es que no estaba todo incluido.
Stayed 2 nights in May 2025