Travelers relax on the white sand beach at Hotel Xcaret Tierra, with crystal-clear waters perfect for sun-filled days. Eight on-site restaurants serve authentic Mexican cuisine, and the spa offers hydrotherapy and facial treatments. Guests appreciate the attentive staff service.
Located in Playa del Carmen, Hotel Xcaret Tierra - Family Premier is near theme parks and on the beach. The area's natural beauty can be seen at Cenote Santa Cruz and Cenote Chaak Tun, while Xcaret Eco Theme Park and Xplor Theme Park are popular local attractions. Travelling with kids? Don't miss Xaman Ha Aviary. Visit our Playa del Carmen travel guide
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710
What's nearby
Xcaret Eco Theme Park
16 min walk - 1.4 km
Ferry to Cozumel
5 min drive - 2.2 km
Cenote Santa Cruz
3 min walk - 0.3 km
Xenses Park
17 min walk - 1.5 km
Xplor Theme Park
3 min drive - 1.8 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.)
57 min drive
Restaurants
Occidental Vacation Club First Club Lounge at Grand Xcaret
9 min walk
The Buffete
2 min walk
Arriba Baja
16 min walk
El Xentral
10 min walk
El Mercado De San Juan
7 min drive
About this property
Hotel Xcaret Tierra - Family Premier
Luxury all-inclusive property near Xcaret Eco Theme Park
Located close to Cenote Santa Cruz and Xplor Theme Park, Hotel Xcaret Tierra - Family Premier provides 2 swim-up bars, 2 poolside bars and a beach bar. With a beachfront location, kayaking and snorkelling, this property is the perfect place to soak up some sun. Treat yourself to a facial, a body wrap or aromatherapy at Muluk Spa & Wellness, the on-site spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner and Mexican cuisine. Yoga classes are offered at the health club; the property also has shopping on-site, a garden and a playground. In addition to dry cleaning/laundry services and a business centre, guests can connect to free in-room WiFi.
You'll also find perks such as:
6 outdoor pools and a children's pool, along with a waterslide, 2 swim-up bars and sunloungers
An outdoor tennis court, babysitting (surcharge) and meeting rooms
Wedding services, a TV in reception and barbecues
A 24-hour front desk, multilingual staff and beach towels
Room features
All 181 rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as furnished balconies and iPads.
Other amenities include:
Childcare services and free infant beds
Egyptian cotton sheets and sofa beds
Bathrooms with Jetted bath and rainfall showers
55-inch flat-screen TVs with premium channels
Coffee/tea makers, daily housekeeping and desks
All-inclusive details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Awards and affiliations
The property is a member of Preferred Hotels & Resorts.
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
3 buildings
6 floors
Ballroom
Built in 2017
Room amenities
Bedroom
Blackout drapes
Double sofa bed
Egyptian cotton sheets
Free cot
Pillow menu
Bathroom
Dressing gowns
Hair dryer
Jetted bathtub
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided
Entertainment
55-inch flat-screen TV with premium channels
IPad
Pay films
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar
More
Air conditioning
Desk
Iron/ironing board
Laptop-compatible safe
Living room
Phone
Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property is also known as
Xcaret Mexico Tierra Family Premier All Inclusive
Xcaret Mexico Tierra Family P
Hotel Xcaret Mexico Tierra Family Premier All Inclusive
Hotel Xcaret Tierra All Xcaret Parks Included Family Premier
Frequently asked questions
Does Hotel Xcaret Tierra - Family Premier have a pool?
Yes, this property has 6 outdoor pools and a children's pool.
Is Hotel Xcaret Tierra - Family Premier pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Hotel Xcaret Tierra - Family Premier?
Check-in begins at 3 PM.
What time is check-out at Hotel Xcaret Tierra - Family Premier?
Checkout is at noon.
Are there all-inclusive benefits at Hotel Xcaret Tierra - Family Premier?
Yes, the property is all-inclusive.
Where is Hotel Xcaret Tierra - Family Premier located?
Nestled on the beach, this Playa del Carmen property is within 1 mi (2 km) of Cenote Santa Cruz, Xcaret Eco Theme Park and Xplor Theme Park. Mahi Golf Course and Xaman Ha Aviary are also within 6 mi (10 km).
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