Skip to main content
Entire apartment

El Cielo by Casago

3.5 star property

Photo gallery for El Cielo by Casago

Outdoor pool, pool umbrellas, pool loungers - El Cielo by Casago (Playa del Carmen)
Property grounds - El Cielo by Casago (Playa del Carmen)
Exterior - El Cielo by Casago (Playa del Carmen)
Family Apartment | Living area - El Cielo by Casago (Playa del Carmen)
Family Apartment | Living area - El Cielo by Casago (Playa del Carmen)
Located close to El CamaleĆ³n Mayakoba Golf Course, El Cielo by Casago provides a terrace, a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym.

Reviews

10 out of 10
Exceptional

Entire apartment

3 bathroomsSleeps 4121 sq m

Popular amenities

  • Pool
  • Kitchen
  • Dryer
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$207
includes taxes & fees
14 Apr - 15 Apr

Add dates for prices

About this property

El Cielo by Casago

An outdoor pool, a fitness centre and dry cleaning are available at this smoke-free apartment building. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance and a garden are on-site. The apartment provides a flat-screen TV with cable channels, plus a kitchen with a fridge, a microwave and a dishwasher. Guests can appreciate conveniences, such as 3 bathrooms and a dryer, and other amenities include free WiFi and a balcony. Limited housekeeping is available.
This apartment offers 4 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, microwaves, separate dining areas and dishwashers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Playa del Carmen apartment provides complimentary wireless Internet access. 24-inch flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a limited basis.

Recreational amenities at the apartment include an outdoor pool and a fitness centre.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • Free self parking on site
  • Limited on-site self parking

Kitchen

  • Coffee/tea maker
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave
  • Toaster
  • Water dispenser

Bedrooms

  • Bedsheets provided

Bathroom

  • 3 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 24-inch flat-screen TV with cable channels

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Dryer
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Limited housekeeping
  • Safe
  • Tour and ticket assistance

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 4 units
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing
  • Water dispenser

Similar properties

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers
Hotel Grand Fifty Suites
  • Pool
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
8.8 out of 10, Excellent, 842 reviews
The price is AU$125
includes taxes & fees
29 Apr - 30 Apr
Hotel Grand Fifty Suites
Compare similar properties

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Smoking

Smoking is not permitted

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

No pets and no service animals are allowed at this property

Property is also known as

El Cielo Seaside Apartment Playa del Carmen
El Cielo Seaside Apartment
El Cielo Seaside Playa del Carmen
El Cielo Seaside
El Cielo by Casago Apartment
El Cielo by Casago Playa del Carmen
El Cielo by Casago Apartment Playa del Carmen

About the area

Located in Playa del Carmen, this apartment is near the beach. El CamaleĆ³n Mayakoba Golf Course and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Tres Rios Ecopark. Xcaret Eco Theme Park and Temazcal Natura are also worth visiting. Visit our Playa del Carmen travel guide
View more Apartments in Playa del Carmen
Map
Retorno Serena Lote 8 Mza. 17, Edificio Punta Allen, Depto. 301 A, Playa del Carmen, QROO, 77710

What's nearby

  • Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico
    Playa del Carmen Main Beach
    10 min drive - 7.2 km
  • Insel vor Playa del Carmen, Strand Maroma, Mexiko
    Maroma Beach
    13 min drive - 12.6 km
  • Xcaret Eco Theme Park
    Xcaret Eco Theme Park
    20 min drive - 17.6 km
  • Gran Coyote Golf
    3 min drive - 2.5 km
  • El CamaleĆ³n Mayakoba Golf Course
    3 min drive - 1.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    45 min drive

Restaurants

  • Amaranto
    8 min drive
  • Mikeā€™s Coffee
    8 min drive
  • Piano Bar
    8 min drive
  • El Beso Pool Bar
    7 min drive
  • Mamma Mia
    6 min drive

Frequently asked questions

Does El Cielo by Casago have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at El Cielo by Casago?

As of 30 Mar 2026, prices found for a 1-night stay for 2 adults at El Cielo by Casago on 14 Apr 2026 start from AU$207, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is El Cielo by Casago pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Cielo by Casago?

Self-parking is free at this property.

What time is check-in at El Cielo by Casago?

Check-in start time: 4 PM; check-in end time: 11 PM.

What time is check-out at El Cielo by Casago?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is El Cielo by Casago located?

Situated near the beach, this apartment building is within 1 mile (2 km) of El CamaleĆ³n Mayakoba Golf Course and Gran Coyote Golf. Chun-Zumbul (diving site) and 28 de Julio Square are also within 3 miles (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

El Cielo by Casago Reviews

Reviews

Exceptional

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More informationOpens in a new window
Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10

Cleanliness

Reviews

Verified

10/10 Excellent

Eric

Liked: Cleanliness, room comfort, communication

Great place

Wow what a beautiful place and pool.
Stayed 3 nights in Sep 2024