Verified
8/10 Good
suzanne h.
20 Feb 2025
This sounds negative but is informational not critical
As we were traveling to Playa del Carmen I got a message that there was an electrical problem at our place and that the hosts were putting us up at a hotel nearby. They did exactly that and it was a lovely hotel and stay for two nights. Up to that point communication had been excellent and it still was to a point. I realize that trying to know when workers are going to be finished with a project is difficult. On day three a woman arrived with a car and said she was there to take us to the apartment. She took two of us and luggage but never returned for the other two. The apartment lacked a television and the Super Bowl was a couple of days off. Again yes we would get a TV but when? They can’t depend on TV guy to fix it in a timely fashion. We did get a TV in time for the game but we should have had a TV from day oneThe dishes. And kitchen supplies were OK not great. We had to ask for a new fryingpan as the teflon was coming off. The place sleeps six but there is a 5 cup coffee maker A real plus is that they give you provisions for breakfast but you have no idea what they have. After buying several items we found out that they were included. A list should be provided. Two rolls of toilet paper provided per bathroom for two weeks. Most everything we asked for we got but never sure how much and whenTwo of us were fluent in Spanish. That helped but if you are not it could be a bit frustratingThe place was clean, spacious, bright and cheery. Big supermarket in the next block
suzanne h.
Stayed 14 nights in Feb 2025



















