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CASA TORTUGA 5Th. Ave

2.0 star property
Hotel with a full-service spa, steps from Quinta Avenida

Choose dates to view prices

Photo gallery for CASA TORTUGA 5Th. Ave

Front of property
Spa
Living area
Living area
Family Suite, Multiple Beds, Garden View
A short walk from Quinta Avenida and Playa del Carmen Main Beach, CASA TORTUGA 5Th. Ave provides a beach bar, shopping on-site and a full-service spa. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning

Room options

Check availability for these dates

Tonight

Sept 10 - Sept 11
Check availability for tonight Sept 10 - Sept 11

Tomorrow

Sept 11 - Sept 12
Check availability for tomorrow Sept 11 - Sept 12
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Suite, Multiple Beds, Garden View

Family Suite, Multiple Beds, Garden View

Family Suite, Multiple Beds, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Separate bedroom
Private bathroom
Daily housekeeping
Living room
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, Garden View

Deluxe Suite, Garden View

Deluxe Suite, Garden View

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Separate bedroom
Private bathroom
Daily housekeeping
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Garden View

Junior Suite, 1 King Bed with Sofa bed, Garden View

Junior Suite, 1 King Bed with Sofa bed, Garden View

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Separate bedroom
Private bathroom
Daily housekeeping
Living room
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
5th Avenida, Entre Calle 8 y Calle 10, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.0 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Mamitas Beach - 9 min walk - 0.8 km
  • Playa del Carmen Maritime Terminal - 11 min walk - 1.0 km
  • Playacar Beach - 11 min walk - 1.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 53 min drive

Restaurants

  • ‪Fah Restaurant Bar - ‬1 min walk
  • ‪Mi Jardin Secreto - ‬1 min walk
  • ‪La Vicenta - ‬1 min walk
  • ‪Mercado 174 - ‬1 min walk
  • ‪La Cazota Grill - ‬1 min walk

About this property

CASA TORTUGA 5Th. Ave

Hotel near Quinta Avenida
Located close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, CASA TORTUGA 5Th. Ave provides a beach bar, shopping on-site and a full-service spa. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Additional perks include:
  • Tour/ticket information, a 24-hour front desk and concierge services
Room features
All guest rooms at CASA TORTUGA 5Th. Ave feature comforts, such as air conditioning, as well as
More conveniences in all rooms include:
  • Bathrooms with showers and shampoo

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 6 per day)
  • Street parking available

Food and drink

  • A beach bar

Things to do

  • Full-service spa
  • Shopping

Conveniences

  • 24-hour front desk
  • Lockers

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 10 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Nearby parking fee: USD 6 per day (328 ft away)
  • Pet fee: USD 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

CASA TORTUGA 5Th. Ave Hotel
CASA TORTUGA 5Th. Ave Playa del Carmen
CASA TORTUGA 5Th. Ave Hotel Playa del Carmen

Frequently asked questions

Is CASA TORTUGA 5Th. Ave pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 10 per pet, per day. Service animals are exempt from fees.

What time is check-in at CASA TORTUGA 5Th. Ave?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at CASA TORTUGA 5Th. Ave?

Checkout is at noon.

Where is CASA TORTUGA 5Th. Ave located?

Located in Downtown Playa del Carmen, this spa hotel is within a 5-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Playacar Beach and Playa del Carmen Maritime Terminal are also within 10 minutes.

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