Allegro Playacar - All Inclusive

Photo gallery for Allegro Playacar - All Inclusive

Primary image
On the beach, white sand, scuba diving, snorkelling
On the beach, white sand, scuba diving, snorkelling
On the beach, white sand, scuba diving, snorkelling
3 outdoor pools

Overview of Allegro Playacar - All Inclusive

Allegro Playacar - All Inclusive

3.5 star property

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Lote Hotelero No. 7, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationPlayacar Golf Club1 min drive
  • Popular LocationPaseo del Carmen4 min drive
  • Popular LocationPlaya del Carmen Maritime Terminal4 min drive
  • AirportPlaya Del Carmen, Quintana Roo (PCM)8 min drive

Choose dates to view prices

About this area

Playa del Carmen

Allegro Playacar - All Inclusive is located in Playacar, a neighbourhood in Playa del Carmen, and is next to a golf course and on the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach Club, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Travelling with kids? Consider 3D Museum of Wonders, or check out an event or a game at Mario Villanueva Stadium Madrid. Take the opportunity to explore the area for water adventures such as parasailing and other activities like golfing.

What's nearby

  • Central Square - 32 min walk
  • Playacar Golf Club - 1 min drive
  • Paseo del Carmen - 4 min drive
  • Playa del Carmen Maritime Terminal - 4 min drive
  • Yucatek Divers - 5 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 55 min drive

Restaurants

  • Fruta Madre - 20 min walk
  • El tenedor - 4 min drive
  • Viva Margaritas bar - 4 min drive
  • Carnitas Teresita - 4 min drive
  • Las Quekas - 5 min drive

About this property

Allegro Playacar - All Inclusive

3.5-star property on the beach, near Playa del Carmen Main Beach
Spend the day playing on the beach then return to dine at one of Allegro Playacar - All Inclusive's 5 restaurants. All 286 rooms offer free minibar items, balconies or patios and flat-screen TVs with cable channels. Guests will also find coffee makers, free bottled water and ceiling fans.
Allegro Playacar - All Inclusive offers 286 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include a shower, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in December 2016.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All meals, snacks and select beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Sailing
Snorkelling

Land activities

Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 5 restaurants
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Coffee/tea in a common area

Things to do

  • 18 holes of golf
  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Children's pool
  • Ecotours
  • Fitness centre
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Scuba diving
  • Shopping
  • Snorkelling
  • Spa services
  • Tennis

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • No lifts
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Outdoors

  • Beachfront location
  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Renovated guest rooms – December 2016
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: MXN 28.87 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

All Inclusive Allegro Playacar
Allegro Playacar All Inclusive All-inclusive property
Allegro Playacar
Allegro Playacar All Inclusive
Playacar Allegro
Allegro Playa Del Carmen
Allegro Playacar Occidental
Allegro Playacar Riviera Maya/Playa Del Carmen, Mexico
Occidental Allegro Playacar Hotel Playa Del Carmen
Occidental Playacar
Playa Del Carmen Allegro
Allegro Playacar Resort All Inclusive Playa del Carmen
Allegro All Inclusive All-inclusive property
Allegro Playacar Playa del Carmen
Allegro Playacar All Inclusive Playa del Carmen
Allegro Playacar - All Inclusive Playa del Carmen
Allegro Playacar - All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 348 out of 996 reviews
5 - Excellent 35%
Rating 4 - Good. 364 out of 996 reviews
4 - Good 37%
Rating 3 - Okay. 169 out of 996 reviews
3 - Okay 17%
Rating 2 - Poor. 58 out of 996 reviews
2 - Poor 6%
Rating 1 - Terrible. 57 out of 996 reviews
1 - Terrible 6%

4.2/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

3.9/5

Eco-friendliness

2/5 Poor

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
I have always stayed here when in Playa del Carmen and have always been very happy with the place. However, this time there were so many maintenance issues that it was not ideal. Phone in the room didn't work so I couldn't call to make reservations in the restaurants or call the front desk to ask questions or report issues. Reported this to the front desk and nothing was done. A/C didn't work and reported this every single day at the front desk. It was never fixed. Luckily it cooled off a bit at night the last couple days. The bartenders and pretty much all the staff are amazing. Isaac is one of my favorite people there and have got to know him over the years. Always enjoy talking to him and he takes amazing care of us. The food in the buffet has gone down hill and some of it unpalatable. The salad bar and deserts are always amazing so this was something that could be consumed. The bars drinks all have a very odd aftertaste. I don't know what it is. If it's the mixers or what. But I tried so many drinks and couldn't find anything that was actually all that good other than a Paloma or a bourbon on the rocks. I didn't get an opportunity to eat at the taco bar this time but it's always pretty good. I wanted to make reservations to one of the nicer restaurants but the Guest services were not there the times I went to the desk and the phones weren't working to call in. The front desk should be able to take reservations when guest services are not available.
Stayed 4 nights in Apr 2022

5/5 Excellent

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. The beach was really nice. We enjoyed the activities and the shows each night. Timing for meals was good, just wish there was a snack bar and bar open later.
Stayed 7 nights in Mar 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its what we needed for our first time. It was quieter when we were there. The ocean is right there, two nice pools, staff was very friendly. Having all meals right there was a plus, but i feel the food could have been better, but it filled our stomachs. Drinks were very good
Stayed 4 nights in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are a 5-star resort person, this isn't your spot. But, if you like interacting with the staff; a small, family-friendly spot; a location right on the beach then you'll love Allegro. We have been visiting Allegro for over 10 years - with our children, other friends with children, as a couple, and with numerous extended family members.
Stayed 4 nights in Mar 2022

2/5 Poor

Travelled with family
Disliked: Staff & service
Buffet was the same allthe day Coffe service poor Showers with rusty water
Stayed 7 nights in Mar 2022