Skip to main content

Ahava Hotel

3.0 star property
A beachfront retreat where travelers can relax by the ocean, enjoy authentic Italian dishes at LA FAMIGLIA restaurant, and sip evening cocktails under the stars

Choose dates to view prices

Ahava Hotel on Playa del Carmen's lively shores offers a poolside bar and Italian restaurant LA FAMIGLIA. Guests can enjoy the outdoor pool, relax on the terrace, and use in-room WiFi. Practical conveniences include express check-out and luggage storage.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Double Room, 2 Double Beds

Classic Double Room, 2 Double Beds

Classic Double Room, 2 Double Beds

8.0 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Heating
Hairdryer
Private bathroom
Minibar
Laptop-compatible safe
Iron/ironing board
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | View from room

Classic Room, 1 Double Bed

7.4 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Heating
Hairdryer
Private bathroom
Minibar
Laptop-compatible safe
Iron/ironing board
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Room Standard

Minibar, in-room safe, iron/ironing board, free WiFi

Room Standard

  • 30 sq m
  • Sleeps 3

View all photos for Double Room Standard

Minibar, in-room safe, iron/ironing board, free WiFi

Double Room Standard

  • 30 sq m
  • Sleeps 4

You may also like

Ad
2 outdoor pools

The Fives Downtown Hotel - Curio Collection by Hilton

Downtown Playa del Carmen
  • Pool
  • Spa
  • Pet-friendly
  • Parking included
8.8 out of 10, Excellent, 713 reviews
The price is AU$214
includes taxes & fees
2 Mar - 3 Mar
The Fives Downtown Hotel - Curio Collection by Hilton
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, is home to Ahava Hotel. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Playacar Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. Visit our Playa del Carmen travel guide
Map
10 Avenida Nte., Playa del Carmen, QROO, 77720

What's nearby

  • Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia
    Quinta Avenida
    1 min walk - 0.0 km
  • Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico
    Playa del Carmen Main Beach
    3 min walk - 0.3 km
  • Navidad en el Caribe
    Quinta Alegría Shopping Mall
    5 min walk - 0.4 km
  • Mamita's Beach en Playa del Carmen
    Mamitas Beach
    8 min walk - 0.7 km
  • Central Square
    3 min walk - 0.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    49 min drive

Restaurants

  • La Cochi-loka
    1 min walk
  • La Chancla
    1 min walk
  • Ipanemas Steak House
    1 min walk
  • Mr. Kiwi
    1 min walk
  • La Famiglia
    1 min walk

About this property

Ahava Hotel

Hotel near Quinta Avenida
Near Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Ahava Hotel provides a poolside bar, a terrace and a bar. The on-site family restaurant, LA FAMIGLIA, features Italian cuisine. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Express check-out, express check-in and smoke-free property
  • A 24-hour front desk, concierge services and luggage storage
  • Tour/ticket information
Room features
All guest rooms at Ahava Hotel offer comforts, such as laptop-compatible safes and air conditioning, as well as amenities, such as free WiFi and minibars.
Extra amenities include:
  • Bathrooms with showers and hairdryers
  • Heating and daily housekeeping

Similar properties

TV
White Sand Playa
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping
8.4 out of 10, Very good, 31 reviews
White Sand Playa
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 5 per day)
  • Onsite parking available only on request
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • LA FAMIGLIA

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Nearby parking fee: USD 5 per day (787 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Ahava Hotel Hotel
Ahava Hotel by GuruHotel
Ahava Hotel Playa del Carmen
Ahava Hotel Hotel Playa del Carmen

Frequently asked questions

Does Ahava Hotel have a pool?

Yes, this property has an outdoor pool.

Is Ahava Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ahava Hotel?

Limited spots are available.

What time is check-in at Ahava Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Ahava Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Ahava Hotel located?

Located in Downtown Playa del Carmen, this hotel is steps away from 3D Museum of Wonders and Quinta Avenida. Playa del Carmen Main Beach and Playacar Beach are also within 15 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Ahava Hotel Reviews

8.0

Very good

8.2

Cleanliness

7.6

Amenities

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 169 out of 370 reviews
Rating 8 - Good. 83 out of 370 reviews
Rating 6 - Okay. 61 out of 370 reviews
Rating 4 - Poor. 30 out of 370 reviews
Rating 2 - Terrible. 27 out of 370 reviews

Reviews

10/10 Excellent

David Chavez

Liked: Cleanliness, amenities, property conditions & facilities
Staff always helpful with al my questions and requirements I recommend 100% the hotel
Stayed 4 nights in Jan 2026

2/10 Terrible

Elisamaria

Disliked: Amenities, property conditions & facilities
La habitación y el hotel en general está descuidado, no colocan que el parqueo está a 2 cuadras y las fotos no se parecen a lo que en realidad es.
Stayed 1 night in Jan 2026

8/10 Good

alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen servicio del personal y limpieza todo muy centrico una cuadra antes de la 5ta av se escucha un poco se ruido en la noche por los antros pero todo muy bien
Stayed 6 nights in Jan 2026

10/10 Excellent

MANUEL

Liked: Cleanliness, property conditions & facilities
Super
Stayed 2 nights in Jan 2026

4/10 Poor

Jenneca

Disliked: Amenities, property conditions & facilities
There was no hot water in the night or in the morning. The reception said that it was because the hotel was full. No furniture in the room, just made from cinder blocks and wood slab. The towels looked like rags. When I first asked for a blanket they told me they didn't have any because the hotel was full but later gave me one. There was also construction going on right outside of my window that woke us up early on a Saturday morning. Definitely not a comfortable place.
Stayed 1 night in Jan 2026

4/10 Poor

Andrew

Disliked: Cleanliness, amenities, property conditions & facilities
Not what it looks like in the pics
Stayed 5 nights in Jan 2026

4/10 Poor

CHANTAL

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Ne vous fiez pas aux photos car vous serez extrêmement déçu! Le personnel est correct et l'hôtel est situé au milieu de tout. Ce sont les 2 seuls points positifs.
Stayed 3 nights in Jan 2026

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien .. super ubicado . Recomendado 100 por ciento
Stayed 2 nights in Dec 2025

6/10 Okay

Erik

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Habitación muy sencilla, mucho trayecto para llegar a las habitaciones, entra mucho el escándalo exterior.
Stayed 1 night in Dec 2025

10/10 Excellent

jorge

Liked: Cleanliness, staff & service
Disliked: Amenities
Excelente ubicación
Stayed 1 night in Dec 2025

4/10 Poor

Maria Clara

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bathroom was not good, towels looked 20 years old and no duvet offered, just thin bed sheets. Staff was very helpful though and the Italian restaurant beside it was delicious, but the place needs serious renovation/maintenance.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, amenities, property conditions & facilities
Lugar súper bien ubicado para tours, restaurantes y bares
Stayed 4 nights in Dec 2025

2/10 Terrible

Ronaldo

Te cobran extra al momento de llegar, el recepcionista es grosero y
Stayed 2 nights in Dec 2025

10/10 Excellent

Jaime

Liked: Cleanliness, property conditions & facilities
Good seervice
Stayed 5 nights in Dec 2025

6/10 Okay

Alejandro

There was not parking
Stayed 2 nights in Dec 2025

2/10 Terrible

Claudia

Disliked: Cleanliness, amenities, property conditions & facilities
No había agua caliente, muy descuidado el baño el estacionamiento viene marcado incluido pero son pocos lugares y tienes que pagar un estacionamiento normal, lo único bueno es la ubicación.
Stayed 2 nights in Dec 2025

6/10 Okay

milad

Liked: Cleanliness, staff & service, amenities
The water draining the bathroom was smelly but over all I like my stay there for one night location is perfect and very close to all your needs but ye I felt like the pool was more for show I don’t think is for swimming
Stayed 1 night in Dec 2025

6/10 Okay

Ramón

Liked: Cleanliness, property conditions & facilities
Todo bien
Stayed 1 night in Dec 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
esta bien ubicada y la atencion es excelente
Stayed 5 nights in Nov 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente personal muy amable
Stayed 1 night in Nov 2025

6/10 Okay

Miguel Ángel

Liked: Property conditions & facilities
Es una buena opción para pasar un día o dos máximo. Tiene lo básico.
Stayed 1 night in Nov 2025

2/10 Terrible

Anibal

Disliked: Cleanliness, amenities, property conditions & facilities
I didnt stay horrible hotel
Stayed 1 night in Nov 2025

4/10 Poor

Francesca Nicole

Disliked: Cleanliness, amenities, property conditions & facilities
The location was great if you want to be out and about. It’s quit loud at night but easy to ignore. The main issues are the actual hotel. My first room smelled of bleach and fresh paint. I could see large dark spots that had been just covered before I got there. The shower head needed a deep cleaning and there was very little water pressure that barely got warm. The tv didn’t work even after they replaced it and the bathroom above us was leaking down through the light fixture. Took 2 days for them to offer us a new room. Every morning around 7:30 a dog that sounded to be in the courtyard would bark constantly for about 3 hours and hotel staff would start yelling back and forth at each other right outside of the doors. The doors themselves didn’t seal so light and sound would come right through. It was incredibly loud after 7am. The staff was nice but the hotel needs to be upgraded and the staff need to respect people sleeping. I had a toddler with me so it was incredibly hard in the mornings with so many people talking and talking outside the door. There were also multiple nights where other guests were drinking and being incredibly loud in the courtyard. Everything was covered in a fine layer of sand even when I first got to the room and the sheets were changed. I had to sleep in sweats each night just so I didn’t feel the grit when I slept.
Stayed 10 nights in Nov 2025

10/10 Excellent

Kelly Morales De

Liked: Cleanliness, amenities, property conditions & facilities
La habitación la estuvo limpia y realizaban la limpieza diario. El personal fue amable y atento a que que necesite durante mi estancia.
Stayed 3 nights in Nov 2025

8/10 Good

David E.

Liked: Cleanliness, staff & service, property conditions & facilities
If you're looking for a basic, inexpensive place close to everything and you just need a place to sleep, this is a great spot! It is loud at night with noise from a nearby club. Staff was friendly and helpful, and staying here (as opposed to a more corporate environment) seems fitting for adventurous travelers on a budget.
Stayed 4 nights in Nov 2025