Playa de Palma Apart Hotels

"Staff was so rude, room was broken. I checked in late around 6-7PM, and my room was weird. First, the bathroom lights wouldn't turn on. I went down to the front desk to ask for service, asking them to send someone over in 5-10 minutes since I had to re-park my car. David, the guy who checked me in, said to make it quick since his staff has to go home lol. I did. Staff comes up to the room and opens up the ceiling of my room to gain access to some electro lines or whatever. All good. Then I realize that all the outlets (charging plugs) are not working. Frustrated that this room is broken, I go back down and request room change since this room is clearly broken. David, the guy who checked me in and was there the whole time for my service requests, not once apologized. No sorry for inconveneience, no nothing. He just said that he can't change the room since if he changes the room and "another tiny thing" is not working, I will come back down to complain. So rude and condescending. I'm not sure how it is characterized as tiny that the entire bathroom light is not working and that the whole outlets in the room is not working that I couldn't charge my phone. So rude that I will personally persuade everyone who considers this hotel to rethink and book somewhere else. The serviceman was very nice, though he did not speak any English, he was kind and apologetic about the inconvenience. He ended up switching the room for me (I'm assuming he realized the outlet was not a quick fix). "

"Breakfast buffet is great!"

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"This hotel is great for families lots for children to do including a playground, trampoline and entertainment. The breakfast is the biggest selection seen. We had the family room which was a good size. It is a shame that we had ants in our room during our stay but this was promptly dealt with by staff. Like all hotels you can hear noise around you, one night for us this was until 2am. "

"Very Nice Hotel and staff close to the beach and restaurants. "

"There was no where to have dinner and it was open to early as we couldn't use the pool or anything. The food was good. The bed hurt my back.. "

"Clean room and great breakfast buffet."

"The staff are really amazing and hospitable. Ana in reception was very kind. Breakfast and dinner were great which According the prices I really advised it. The "

"The staff were very helpful and nice. Great spa, pool experience. Very clean hotel all round Excellent food"