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"Very clean but sink and carpet stains"

"The ladies who were running the hotel were kind and accomodating. They stayed up until we arrived even though it was after check in hours. The rooms were what we wanted. "

"I really like Grand Hotel, Whangarei. They were badly let down by Expedia, however. Having made a reservation through Expedia and having received emailed confirmations, on my arrival at Grand Hotel, the staff had not the foggiest idea I was coming. It was only through their efforts I was accommodated."

"Absolutely stunning property and location. It was so hard to leave we even booked our next stay less than a week later. The host and caretaker make the stay super easy and friendly. Would highly recommend this property."

"Being on hotels.com i expected this to be at a much greater standard than this. It really is a bnb rather than a hotel. It is in a beautiful rural setting with expansive view but the facilities are old and tired. Much less than i expected."

"Online info to contact hotel direct - very poor. On arrival, grateful to considerate receptionist for moving two senior guests to a room not requiring stairs. A microwave and bottle of cold water in the room would be helpful especially when arriving after dining room closed. "

"Had a choice to stay here while visiting Whangarei. The room was tidy, and the bed was super comfy. As a solo traveller, I found the location very handy and felt totally safe. Heaps of parking right outside, which was sweet as. The staff are absolute legends, so helpful and friendly. Cheers for the great hospitality!"

"A great location that's handy to Paihia while still providing peace and tranquillity. We especially enjoyed sitting on the deck in the evenings after a busy day out sightseeing. Thanks Des and Marg for sharing your home with us."

"Beautiful location close to the beach and a lovely coastal walk through the mangroves. Very welcoming property manager. Clean, well equipped kitchen and laundry facilities. Outdoor front porch overlooks the beach. Great shaded area at the back with seats, table and barbecue.Thank you. We really enjoyed our stay."