"Outstanding Experience at Paradise Village Hotel – Thanks to Alex at the Spa
Our stay at Paradise Village Hotel in Ashford, Washington was truly memorable, and a huge reason for that was Alex, who works at the spa. From start to finish, Alex delivered an exceptional level of service that genuinely exceeded our expectations.
We booked the Cannibal Hot Tub service for our family and were absolutely impressed by how professional, knowledgeable, and welcoming Alex was. He took the time to explain the entire spa experience in detail and offered several options and approaches to ensure the service was tailored perfectly to our needs. Every step of the process was well‑guided, thoughtful, and handled with great care.
What stood out the most was Alex’s deep knowledge—not only about spa procedures, but also about the hotel itself. He enthusiastically shared information about the property, amenities, and things to enjoy during our stay, which made us feel even more connected and comfortable at the resort. His recommendations were genuinely helpful and clearly came from a place of pride in his work and the hotel.
Alex was incredibly polite, patient, and attentive, creating a relaxed and welcoming atmosphere for our entire family. It’s rare to encounter someone who combines professionalism with such warm, personal service, and it made a lasting impression on us.
Because of Alex, we left feeling refreshed, valued, and eager to return. We will absolutely come back to Paradise Village Hotel"