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"Great location with excellent amenities and layout. The gym and the pool were absolute favorites. The breakfast bar which transitioned to a cocktail bar was also a nice treat! Housekeeping was friendly and easily accessible."

"Average "

"The AC barely worked the room felt very muggy, overall it was ok and clean, could use a bigger trash can and a microwave"

"Parking is off site across the street every time we needed to access the car we had to notify the staff to open the gate. The room is super large with plenty of space. The view is amazing. The staff was helpful."

"I would say this feels more like a hostel than a hotel. The best part is its central location in Old San Juan. The front desk staff were helpful and friendly. We appreciated their recommendations for restaurants and parking lots. The complimentary drinks at the bar and rooftop are nice perks. The lobby is nice. However, our room was disappointing and left much to be desired. It was interior (standard) room so it’s only windows opened into the hallway. The room was dark with yellow, flickering lights. The mini fridge sits directly on the floor. The towels were very worn and a discomforting grayish color. The floors felt and looked unclean. The rooftop views were lovely but the seating felt half hazard and in disrepair. There were leaks in the hallways. I think this hotel has a lot of potential but would benefit from some updates and cleaning."

"No hot water. No hot water. No hot water. "

"Great location!"

"The accommodations were satisfactory. The buffet was a positive aspect, but replenishment should be expedited when items are depleted, especially given the high volume of guests. I also had to request cream cheese, which ideally should be readily available, particularly since bagels are offered. Our room had an unpleasant odor. We informed the front desk, but no action was taken. Upon our second notification, they responded and attributed the smell to the air conditioning not being in operation. Given the local climate, it is unreasonable to expect guests to continuously run the air conditioning solely to mask an odor; this is not consistent with my experiences at other establishments. Otherwise, the stay was pleasant. The hotel's proximity to the airport is convenient, and the shuttle service to the beach and Old San Juan shopping district was excellent. The surrounding area offers numerous amenities, and Uber services are prompt and affordable. A Walmart is located just three minutes away. Overall, this location is highly recommended, and I would consider staying here again."

"Excellent location and great service "