Search Pillar Point hotels

"We had an interesting start to our stay. We booked one room with a king bed. We were given a room that adjoined with another. Even with the door shut, we could hear every word of the neighbor's phone conversation, despite the fact that they were speaking at a normal volume. We requested to be moved to a non-adjoining room. To do so, we had to accept a room with 2 queens instead of what we'd booked. That room was on the 4th floor and the ceiling had leaked onto one of the beds. Finally, our third room was quiet and leak proof, but again was 2 queens when that's not what we booked. It was clean and fairly comfortable, if a little outdated. Throughout all of this, the employee at the front desk was fantastic and quick to help us. However, it really frustrates me to pay for one kind of room and not get it. We chose to not eat breakfast at the property, so I can't comment on that. Based on this experience, I wouldn't stay at this Ramada again. "

"Didn't get to meet any staff personally, but the response to messages was prompt and friendly. Room was clean with little extras like swan towel and a welcome tray and parking was close to front door and set aside specifically for the guests. The only drawbacks some ppl might have, would be a shared kitchen and the stairs to get to rooms, but even I have had double knee replacement and was able to do them pretty easily, just taking my time. And we didn't mind the shared kitchen, it was stocked with cereals, muffins and drinks etc. We would definitely stay again.."

"Everything was great! Staff is extremely friendly and accommodating. "

"The only good part of my experience was the customer service provided by the front end staff besides that the room was dirty and had roaches . And the heater did not work . The hot water was good . "

"Property was very close to Fort Drum, many places to eat, grocery stores were close by as well."

"Just pool Hogs in Hot tub"

"Every employee I interacted with was helpful and kind! I was very comfortable and pleased."

"Great staff. Leaving fort drum and this hotel helped us tremendously. So grateful"

"The breaksfat was ok but not the best. The waffle maker was good and the batter excellent. Few items were available. Rooms clean - beds were hard but clean."