Reception

Reviews of Margaritaville Island Hotel

4 out of 5
Margaritaville Island Hotel
131 The Island Drive, Pigeon Forge, TN

Reviews

9.6

Exceptional

Rating 10 - Excellent. 806 out of 1001 reviews" "
Rating 8 - Good. 130 out of 1001 reviews" "
Rating 6 - Okay. 44 out of 1001 reviews" "
Rating 4 - Poor. 14 out of 1001 reviews" "
Rating 2 - Terrible. 7 out of 1001 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

JEFFREY, BLOOMINGTON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The managers are very friendly and go out of their way to make sure you’re happy with your stay.
Stayed 4 nights in May 2024

10/10 Excellent

Pennie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. The shopping and dining all in walking distance
Stayed 5 nights in May 2024

10/10 Excellent

LaToya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always wanted to stay there. And my first time experience was Friday-Sunday. No complaints whatsoever! The staff was very nice and helpful.
Stayed 2 nights in May 2024

10/10 Excellent

Alex, Edinburg

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice. Loved having the coffee shop and bar at the bottom of hotel.
Stayed 2 nights in May 2024
Response from General Manager on 19 May 2024
Greetings from Margaritaville, Alex!We are thrilled to hear that you enjoyed your stay with us and that the staff was very friendly, that is always top priority for us. We are also happy to hear that both the coffee shop and bar were convenient for your needs. We look forward to having you stay with us again in the future. Fins Up!Jeff Webb, General Manager

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff great to work with especially Hannah and Michelle. They made our stay fantastic.
Stayed 2 nights in May 2024
Response from General Manager on 19 May 2024
Greetings from Margaritaville, Kevin! We are thrilled to learn you enjoyed your stay. Thank you for highlighting our team members that went above and beyond. We will be sure to share your compliments with them. Next time you are looking for a fun and relaxing vacation, we hope to be your first thought.Fins Up!Jeff Webb, General Manager

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in May 2024
Response from General Manager on 16 May 2024
Greetings from Margaritaville, Victoria!It was such a pleasure having you as our guest recently, and we are delighted you had an enjoyable visit. Thank you for your perfect rating, and we hope you return soon for another FINtastic stay!Fins Up!Jeff Webb, General Manager

10/10 Excellent

SHANNON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in the perfect location! The staff were amazing and everything was top notch! I loved the beachy, Jimmy Buffett vibe so much! The valet parking staff were incredible when I had an issue with self-parking. I wish I had got the lady's name we dealt with because she definitely deserves a shout out! The roof top bar and pool were incredible. The view from there was awesome! Shopping and restaurants were so convenient. The toilet paper needs to be upgraded! It was the thinnest I think I've ever encountered at a nice hotel! And the only other negative was the fireplace in the room had a sign on it that said, "Fireplaces Off May 1st - Oct 1st". That was disappointing... being able to turn it on and enjoy the glow (even if there was no heat) would have put the stay over the top. Overall, I would give this hotel 4.8 stars (out of 5) and would definitely recommend and stay again!
Stayed 1 night in May 2024
Response from General Manager on 16 May 2024
Greetings from Margaritaville, Shannon!We’re delighted to hear about your recent experience with us, and we’re so pleased that you recommend us to your fellow travelers! It’s great to know that our hospitable team, fabulous location, and excellent amenities helped make your trip a memorable one. Additionally, your constructive comments will allow us the opportunity to improve, and we sincerely appreciate you bringing this to our attention. Thank you for taking the time to share your experience, and we look forward to welcoming you back for another FINtastic stay soon!Fins Up!Jeff Webb, General Manager

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and a beautiful hotel! Loved the room, and the grounds surrounding it was amazing! We will definitely be back to visit.
Stayed 3 nights in May 2024
Response from General Manager on 10 May 2024
Greetings from Margaritaville, Sara!It was a pleasure having you stay with us at Margaritaville Island Hotel Pigeon Forge! Thank you for complimenting our beautiful grounds, relaxing accommodations, and ideal location. It would be an honor to welcome you back for another FINtastic visit the next time you are in Pigeon Forge!Fins Up!Jeff Webb, General Manager

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place as always!!
Stayed 1 night in May 2024
Response from General Manager on 10 May 2024
Greetings from Margaritaville, Holly!We're glad you enjoyed your stay at our beautiful property, and we look forward to seeing you again for another trip to paradise in Pigeon Forge!Fins Up!Jeff Webb, General Manager

10/10 Excellent

Randall, EDMONTON

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just perfect! Everything! Rooms big beautiful, very very clean with kerig, micro, fridge. Balcony overlooks little creek or village. Don’t pay more for village, riverside more quiet and serene. Linens wonderful, two person shower with bench. Pool rooftop, very nice. But the best is the location. Literally Walk out hotel to hours and entertainment , food, or just relax in one of the 500 rocking chairs. Trust my review, from a impressed, Canadian …..this resort is perfect. And Pigeon Forge is a treasure of fun, food and sweet southern souls.
Stayed 4 nights in May 2024
Response from General Manager on 8 May 2024
Greetings from Margaritaville, Randall!It was a pleasure welcoming you as our guest, and we’re elated that you thoroughly enjoyed your stay. From our impeccable and well-appointed accommodations to our excellent amenities and fabulous location, we strive to exceed expectations with every visit. Thank you for your kind review and perfect rating, and we hope to welcome you back for another FINtasic stay soon!Fins Up!Jeff Webb, General Manager

10/10 Excellent

John R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a little walk from hotel room but no problem. Caught Tram a couple times
Stayed 4 nights in Apr 2024

8/10 Good

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful and clean. The information about how to maneuver both the parking and hotel were terrible. There was no one and nothing in print to direct us to where we needed to be. This was annoying and tiring. It ended up.costimg.us money we should not have had to spend.
Stayed 3 nights in Apr 2024
Response from General Manager on 3 May 2024
Greetings from Margaritaville, Louise!Thank you for staying with us and letting us know about your experience. We are pleased you could enjoy our beautiful and clean accommodations; however, we apologize for any miscommunication on our part about navigating our parking or hotel grounds. Our team will review your concerns to identify areas for improvement. Again, thank you for your feedback, and we hope to welcome you back again the next time you visit Pigeon Forge.Fins Up!Jeff Webb, General Manager

10/10 Excellent

William

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice area and location great for walking and window shop
Stayed 4 nights in Apr 2024
Response from General Manager on 3 May 2024
Greetings from Margaritaville, William!We loved hosting you at Margaritaville Island Hotel Pigeon Forge. Our convenient location provides our guests easy access to all that Pigeon Forge has to offer! Come back soon for another FINtastic stay!Fins Up!Jeff Webb, General Manager

8/10 Good

Jamie

Travelled with partner
Liked: Cleanliness, staff & service
Definitely enjoyed the riverview. However the room had missing linoleum, my wife was cut on the rope pull on the closet door. We also put our dont disturb hanger on door because we didn't want housekeeping and on the day b4 we left, the door tag was on when we left in the morning (9am) and by 1100am the door tag was totally gone and our privacy was invaded by housekeeping. So not happy about that. Also the Margaritaville restaurant across the street was terrible. Food was not good.
Stayed 3 nights in Apr 2024
Response from General Manager on 30 Apr 2024
Hello, thank you for taking the time to share your feedback with us, Jamie. We strive to respect our guest's housekeeping preferences, and we are very sorry for any confusion on that matter. We will discuss this with our team as we work to uphold our standards. Thank you, and we hope to have the opportunity to show you a much better visit in the future. Sincerely,Jeff Webb, General Manager

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 4 nights in Apr 2024

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 4 nights. It was absolutely amazing. We had a balcony overlooking the river. We watched all kinds of wildlife from our balcony. Geese, ducks, beavers and turtles! You are right there in The Island which is the place to be in the evenings. They have live music, fountain show, places to eat, shopping, rides for adults and kids and ice cream, candy shops. We had an amazing 4 day trip. I will be back!
Stayed 4 nights in Apr 2024
Response from General Manager on 30 Apr 2024
Greetings from Margaritaville, Jamie!Thank you for sharing such a wonderful review of your recent stay. We are delighted to hear that you enjoyed the stunning views of the river and the wildlife from your balcony. In addition, it is wonderful that you had a fantastic time exploring The Island and all its attractions. We look forward to welcoming you back to Margaritaville Island Hotel Pigeon Forge for another FINtastic stay and more memorable experiences.Fins Up! Jeff Webb, General Manager

6/10 Okay

Erika

Travelled with partner
Liked: Staff & service
Had ants in the room. Geese was very loud.
Stayed 4 nights in Apr 2024
Response from General Manager on 22 Apr 2024
Hello, thank you for taking the time to share your feedback with us, Erika. We are very sorry for your experience with your room and the noise. Although this is not typical, we are always on hand to help correct anything that is less than perfect. We would love another opportunity to provide you with a FINtastic stay. Sincerely, Jeff Webb, General Manager

6/10 Okay

Doug

Business traveller, Travelled with group
Disliked: Staff & service
Charge $10.00 for parking. Lot of noise out side room.To much walking to your room.
Stayed 1 night in Apr 2024
Response from General Manager on 22 Apr 2024
Hello, thank you for taking the time to share your feedback with us, Doug. We will consider your comments as we strive to improve our guest experience. We look forward to the opportunity to serve you better in the future.Sincerely,Jeff Webb, General Manager

10/10 Excellent

Leigh

Stayed 1 night in Apr 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice , awesome staff just a lot of walking to get to the room and there was ants but still amazing
Stayed 4 nights in Apr 2024
Response from General Manager on 18 Apr 2024
Greetings from Margaritaville, Brittany!Thank you for providing your review of Margaritaville Island Hotel Pigeon Forge. We are delighted to hear your overall stay was amazing, and our team was able to contribute positively to your experience. We apologize for any inconvenience you had. Rest assured, we will address these concerns immediately to ensure that they are rectified swiftly. It was our pleasure to have you join us, and we look forward to hosting you for another trip to paradise in Pigeon Forge!Fins Up!Jeff Webb, General Manager

10/10 Excellent

Johnny

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Apr 2024
Response from General Manager on 18 Apr 2024
Greetings from Margaritaville, Johnny!Thank you for staying with us and providing your five-star rating. We are thrilled you enjoyed all aspects of your recent visit! It was a pleasure to host you, and our team looks forward to welcoming you back to Margaritaville Island Hotel Pigeon Forge for another FINtastic stay.Fins Up! Jeff Webb, General Manager

10/10 Excellent

Clarissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun stay. Lots to do. Very relaxing
Stayed 3 nights in Apr 2024
Response from General Manager on 16 Apr 2024
Greetings from Margaritaville, Clarissa!Thank you for providing your kind review of Margaritaville Island Hotel Pigeon Forge. We are delighted to know you had an amazing time! Relaxing and unwinding is an absolute necessity and our team will be excited to know they could contribute to that. We hope you will come back to visit us for another FINtastic stay!Fins Up!Jeff Webb, General Manager

8/10 Good

Conor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Marcella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was great, I.e Chloe, Rachael, Michelle & Flo. Gabriel in the Fins Restaurant was nice too.
Stayed 2 nights in Apr 2024
Response from General Manager on 16 Apr 2024
Greetings from Margaritaville, Marcella!Our amazing staff works hard to ensure all our guests feel welcome and will be glad you appreciated their efforts. Please come see us again soon for another FINtastic stay!Fins Up!Jeff Webb, General Manager

10/10 Excellent

Jose, Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Chill atmosphere. Everything is closed by.
Stayed 2 nights in Apr 2024
Response from General Manager on 12 Apr 2024
Greetings from Margaritaville, Jose!Thank you so much for staying with us and taking a moment to share your experience. Your five-star review is highly appreciated! We look forward to welcoming you back soon for another FINtastic stay. Fins Up!Jeff Webb, General Manager

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location.
Stayed 1 night in Feb 2024
Response from General Manager on 11 Apr 2024
Greetings from Margaritaville, Carlos!We're pleased you enjoyed your visit, especially appreciating our fantastic Pigeon Forge location. Our team eagerly anticipates your return for another FINtastic stay!Fins Up!Jeff Webb, General Manager

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent! Very clean and our room was extremely comfortable and spacious. Would love to stay here again!!
Stayed 1 night in Apr 2024
Response from General Manager on 11 Apr 2024
Greetings from Margaritaville, Donna!Thank you for choosing Margaritaville Island Hotel Pigeon Forge and sharing such a lovely review. We appreciate your kind words about our clean, spacious, comfy accommodations. We'd love to welcome you back soon for another FINtastic stay!Fins Up!Jeff Webb, General Manager

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient location.
Stayed 3 nights in Apr 2024
Response from General Manager on 9 Apr 2024
Greetings from Margaritaville, Bruce!Thank you for taking the time to share your five-star review. We are pleased that our prime location added to the enjoyment of your stay and that you were able to experience mountain latitude and island attitude in the Smokies! It was a pleasure to host you, and we hope that you will return to Margaritaville Island Hotel Pigeon Forge soon.Fins Up! Jeff Webb, General Manager

8/10 Good

Hunter

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property with exceptional staff. Lots of dining, entertainment, and shopping right in the complex. Very happy with our visit and highly recommend it as the place to stay in Pigeon Forge!
Stayed 5 nights in Apr 2024
Response from General Manager on 9 Apr 2024
Greetings from Margaritaville, Joseph!Thank you for sharing your positive feedback about your stay with us. We're thrilled you found our property exceptionally clean and our team outstanding. It's also great that our on-site dining and entertainment options contributed to your enjoyment. We appreciate your recommendation and look forward to welcoming you back for another FINtastic stay!Fins Up!Jeff Webb, General Manager

8/10 Good

Alyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite a few mishaps at the beginning with having a delayed check-in, all else was pretty great. We had a river room, and I was hoping due to the inconvenience of the late check-in on their part, that the hotel would’ve maybe upgraded us to a fountain view room-would do that next time! Some noises at night that kept us up, but the smells and vibe of the hotel are amazing!
Stayed 3 nights in Apr 2024
Response from General Manager on 9 Apr 2024
Greetings from Margaritaville, Alyson!We are pleased to hear that you had a positive experience despite the delay you faced during check-in. It is also great to know that you enjoyed the view from your room. However, we apologize for the noise disturbance you encountered, and our team will work to ensure a more peaceful environment for our guests. Your kind words about the unique ambiance of our hotel are greatly appreciated, and we hope to welcome you back for another FINtastic stay!Fins Up!Jeff Webb, General Manager

10/10 Excellent

Lexie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Lucina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a superb resort. So many things to do, and you're room is right there in the action. Beautiful rooms too, with a fantastic rain shower.
Stayed 4 nights in Mar 2024
Response from General Manager on 2 Apr 2024
Greetings from Margaritaville, Lucina!Thank you for taking the time to leave your review! We aim to provide guests with an unforgettable getaway, so it's thrilling to hear that our luxurious rooms and top-notch amenities contributed to your trip to paradise. Should you return to the area, we hope to welcome you back to Margaritaville Island Hotel Pigeon Forge for another FINtastic stay!Fins Up!Jeff Webb, General Manage

10/10 Excellent

Traci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Margaritaville. The hotel was clean and we loved the beach themed decorations. The fireplace in the room was amazing on a cold night and with coffee in the morning. Our balcony looked out on the Ferris wheel, which was very pretty at night. Loved this hotel!
Stayed 1 night in Mar 2024
Response from General Manager on 2 Apr 2024
Greetings from Margaritaville, Traci!It brightens our day to know that you had an excellent stay with us. Thank you so much for your kind words about our impeccable accommodations, tasteful decor, and lovely amenities. We hope to welcome you back in the future for another FINtastic experience! Fins Up!Jeff Webb, General Manager

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff!
Stayed 1 night in Mar 2024
Response from General Manager on 29 Mar 2024
Greetings from Margaritaville, Denise!Our team takes great pride in providing exceptional service, so we're glad we could make your Margaritaville Island Hotel Pigeon Forge stay a memorable one. We can't wait to welcome you back for another FINtastic stay!Fins Up!Jeff Webb, General Manager

10/10 Excellent

Bj

Travelled with partner
Liked: Amenities
Nice place friendly staff
Stayed 2 nights in Mar 2024
Response from General Manager on 26 Mar 2024
Greetings from Margaritaville, Bj!We're delighted that you enjoyed your stay and the hospitality of our team. Providing a welcoming atmosphere is our top priority, and we're thrilled that it contributed to your enjoyment. We look forward to welcoming you back soon for another FINtastic stay!Fins Up!Jeff Webb, General Manager

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love this property. The size of the rooms, the cleanliness, the decor, the staff….all was amazing.
Stayed 1 night in Mar 2024
Response from General Manager on 26 Mar 2024
Greetings from Margaritaville, Kimberly!We're grateful for all your kind compliments about our accommodations, standards of cleanliness, decor, and service. It was a pleasure to host you, and we can't wait to see you again soon for another FINtastic stay!Fins Up!Jeff Webb, General Manager

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 4 nights in Feb 2024
Response from General Manager on 26 Mar 2024
Greetings from Margaritaville, Monica!Maintaining cleanliness is a top priority for our team, and we're delighted to hear that you found our hotel well-kept. We look forward to welcoming you back for another FINtastic stay!Fins Up!Jeff Webb, General Manager

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is amazing! Our entire experience from check-in to check-out was wonderful! The location is perfect and you could honestly park your car and stay the weekend on the Island and never have to leave.
Stayed 3 nights in Mar 2024
Response from General Manager on 26 Mar 2024
Greetings from Margaritaville, Gail!We're delighted that your stay from check-in to check-out was wonderful! It's fantastic that you found our location perfect for a weekend getaway on the island, offering everything you need within walking distance. We aim to provide our guests with a seamless and enjoyable experience, and we're thrilled we could do that for you. Thank you for visiting Margaritaville Island Hotel Pigeon Forge. We look forward to welcoming you back for another FINtastic stay!Fins Up!Jeff Webb, General Manager

10/10 Excellent

Jenna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for all the amenities!
Stayed 3 nights in Mar 2024
Response from General Manager on 22 Mar 2024
Greetings from Margaritaville, Jenna,Thank you for your recent stay with us. We are glad that you found our accommodations clean and proper. Our staff strives to ensure all of our guests have a comfortable stay and are always available to help in any way. We hope you choose to stay with us again the next time you are in the area. We appreciate your review. Fins Up!Jeff Webb, General Manager

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of my favorite places to visit
Stayed 3 nights in Mar 2024
Response from General Manager on 22 Mar 2024
Greetings from Margaritaville, Anthony!We loved welcoming you to Margaritaville Island Hotel Pigeon Forge. It sounds like you had a fantastic experience with us in beautiful Pigeon Forge. We trust that you'll return soon for another FINtastic stay!Fins Up!Jeff Webb, General Manager

10/10 Excellent

Monica

Travelled with partner
Liked: Staff & service, property conditions & facilities
I enjoyed my stay it was great
Stayed 3 nights in Mar 2024
Response from General Manager on 22 Mar 2024
Greetings from Margaritaville, Monica!Thank you for taking a moment to leave us a review. We are thrilled you enjoyed your stay with us. We hope to welcome you back to Margaritaville Island Hotel Pigeon Forge for another FINtastic stay.Fins Up!Jeff Webb, General Manager

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place. Very convenient and the staff was amazing. Two thumbs up!
Stayed 2 nights in Mar 2024
Response from General Manager on 22 Mar 2024
Greetings from Margaritaville, Tony!Our staff loves to provide our guests with superb hospitality, so it's terrific that you were impressed with their efforts! The next time you want to escape the hustle and bustle of daily life, we hope you'll revisit us at Margaritaville Island Hotel Pigeon Forge for another FINtastic stay!Fins Up!Jeff Webb, General Manager

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
As a girls trip we had the best time and the hotel is clean and wonderful! Everything is so convenient!
Stayed 2 nights in Mar 2024
Response from General Manager on 19 Mar 2024
Greetings from Margaritaville, Susan!We loved hosting your girls' trip at Margaritaville Island Hotel Pigeon Forge. You can always count on us for a fantastic getaway with our clean environment and convenient location! Come back soon for another trip to paradise in Pigeon Forge!Fins Up!Jeff Webb, General Manager

8/10 Good

Pam

Travelled with family
Liked: Cleanliness, staff & service, amenities
I loved being able to just ride elevator downstairs to all the shopping, rides and restaurants. The hair dryer barely blew any air and the Keurig was broken. restaurants. Haor dryer
Stayed 4 nights in Mar 2024
Response from General Manager on 15 Mar 2024
Greetings from Margaritaville, Pam!Thank you for choosing Margaritaville Island Hotel Pigeon Forge. Our team is delighted you enjoyed our beautiful property and had a chance to explore our shops, rides, and restaurants. We take pride in the serene ambiance and hope you choose to stay with us again the next time you are in the area for another FINtastic visit!Fins Up! Jeff Webb, General Manager

10/10 Excellent

Caroline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the shopping area and balconies!
Stayed 2 nights in Mar 2024
Response from General Manager on 15 Mar 2024
Greetings from Margaritaville, Caroline!We're delighted you had an enjoyable experience, and we appreciate you giving us a perfect rating! It's wonderful to know you took advantage of our convenient location, and we appreciate you mentioning our lovely balconies. Thank you for your great review, and we hope you return for another FINtastic stay soon!Fins Up!Jeff Webb, General Manager