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The Memory at On On Hotel

3.0 star property
Hotel connected to a shopping centre in Phuket with a 24-hour front desk

Photo gallery for The Memory at On On Hotel

Building design
Creator video
Lobby
Junior Suite
Junior Suite

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room

Superior Room

Superior Room

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Fridge
Free minibar items
HDTV
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
HDTV
Blackout curtains
Bathrobes
Rainfall showerhead
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
HDTV
Blackout curtains
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
19 Phangnga Road, Tambon Talad Yai, Phuket, Phuket, 83000

What's nearby

  • Phuket Weekend Market - 3 min walk - 0.3 km
  • Jui Tui Shrine - 7 min walk - 0.6 km
  • Limelight Avenue Phuket - 10 min walk - 0.9 km
  • Patong Go-Kart Speedway and Phuket Offroad Fun Park - 17 min walk - 1.5 km
  • Vachira Phuket Hospital - 19 min walk - 1.6 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 50 min drive

Restaurants

  • ‪ตู้กับข้าว - ‬1 min walk
  • ‪Anfield Cafe - ‬1 min walk
  • ‪คุณจี๊ดยอดผัก - ‬2 min walk
  • ‪นิดา ก๋วยเตี๋ยวเรือ 19฿ - ‬1 min walk
  • ‪Café Amazon - ‬1 min walk

About this property

The Memory at On On Hotel

Hotel near Phuket Weekend Market
Close to Patong Go-Kart Speedway and Phuket Offroad Fun Park, The Memory at On On Hotel provides amenities, such as an airport shuttle and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • A round-trip airport shuttle (surcharge), luggage storage and a 24-hour front desk
  • Tour/ticket information, a gift shop and a front desk safe
  • ATM/banking services
  • Guest reviews say great things about the helpful staff and location
Room features
All guest rooms at The Memory at On On Hotel have comforts, such as air conditioning and free stocked minibars, as well as amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch HDTVs with cable channels
  • Fridges, daily housekeeping and desks

Languages

English, Thai

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  • Free WiFi
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9.4 out of 10, Exceptional, 346 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Built in 1929
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Renovations and closures

The property will be renovating from 11 May 2025 to 6 July 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 705 per night.

Payment types

Important information

Optional extras

  • Airport shuttle fee: THB 900 per vehicle (one way)
  • Rollaway bed fee: THB 705 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 0835555002231

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Memory Hotel Phuket
Memory Phuket
The Memory At On On Hotel Phuket/Phuket Town

Frequently asked questions

Is The Memory at On On Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Memory at On On Hotel?

The Memory at On On Hotel doesn't offer parking.

What time is check-in at The Memory at On On Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at The Memory at On On Hotel?

Checkout is at noon.

Does The Memory at On On Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 900 per vehicle applies.

Where is The Memory at On On Hotel located?

Located in Old Phuket Town, this hotel is within a 5-minute walk of Thavorn Museum and Phuket Weekend Market. Phuket Baba Museum and Talad Yai Market are also within 10 minutes.

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The Memory at On On Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 411 out of 629 reviews
Rating 8 - Good. 185 out of 629 reviews
Rating 6 - Okay. 25 out of 629 reviews
Rating 4 - Poor. 4 out of 629 reviews
Rating 2 - Terrible. 4 out of 629 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Norma

Liked: Cleanliness, amenities, property conditions & facilities
Love the location and love the decor of this hotel. Staff was great and rooms were clean
Stayed 2 nights in Jun 2025

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay . Wonderful staff and beautiful rooms . Love it !!
Stayed 1 night in Jun 2025

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic hotel in the heart of Phuket Old Town
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish old town hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding Hotel. Loved everything. Beautiful inside and on the outside. Gigi is an excellent receptionist. You will not be disappointed. Location is perfect. Everything in walking distance. Restaurants, bars, and shops!!! 10 stars!!!!
Stayed 1 night in Jul 2025

6/10 Okay

Evan

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is quite charming and decorated in a way to evoke a sort of colonial nostalgia with an eye towards Instagram. The staff is all very friendly though not particularly slickly trained. The room and bathroom were decorated to charm but furnished, lit and designed in quite an impractical way Location is very central and you can walk anywhere in the Old Town. Perfectly fine for a night or two.
Stayed 2 nights in Jul 2025

10/10 Excellent

Yuqing Apriliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room. There are many dining options near the hotel. I had a great stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

kristan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel! Great location and staff so helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Craig

Liked: Staff & service, amenities, property conditions & facilities
The hotel was very close to shopping and restaurants. My room was beautifully appointed in a Chinese style and would be perfect for a romantic trip. Gigi and Jenny on reception were very friendly and professional. I would highly recommend this hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous Hotel with an amazing History, superb staff on hand to assist with everything , will definitely be visiting again
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful On On Hotel

This hotel is wonderful with its 1) location ~ easy access to restaurants, fresh market, shopping; 2) friendly and high performance staffs; 3) all day refreshment with coffee/tea and Thai snacks.
Stayed 2 nights in Feb 2025

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's gorgeous and our stay was wonderful.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning. Tranquil. So courteous and helpful. Beautiful ambiance.
Stayed 3 nights in Apr 2025

10/10 Excellent

sandra

Liked: Amenities, property conditions & facilities
Penny, was amazing.
Stayed 2 nights in Apr 2025

10/10 Excellent

Chantelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem of a hotel

This hotel is just stunning. So much detail in decor, clean and staff super friendly and helpful
Stayed 1 night in Feb 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Here

Wonderful. Nathan took great care of us. They have great local recommendations. Very walkable. Out of the places we saw in the city this was the best location and best place to stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

gerhart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant and historical.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, historical hotel and the staff was lovely. Nathan in particular was very friendly and helpful. The Sunday night market is right outside the door. We will return.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tony

Amazing stay. Staff made us feel welcomed , gave us a different room the next day to accommodate extra bed. Right in the heart of Old Town. Would definitely stay again!
Stayed 4 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved It!

Check-in was both smooth & pleasant. Room was clean & comfortable. Room & washroom amenties were adequate. Staff were very friendly. Location is excellent. Walking in & around the Old Town neighbourhood was very convenient from the hotel. Lots of f&b outlets around as well. Spoilt for choice. Thank you to Amanda, Jenny, Gigi and rest of the staff for their hospitality. Will definitely be my go to hotel the next time we're in Phuket Old Town. Highly recommended!
Stayed 4 nights in Apr 2025

8/10 Good

Josette Y

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. Front desk was helpful and nice. Interesting complimentary desserts and tea in the lobby for guests. There hotel restaurant bar makes excellent Negroni cocktails. However, recommendations for trips and ferry that the hotel is contracted with are scams and not worth the frustration.
Stayed 4 nights in Feb 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property! All the history is amazing! Loved the swing music played throughout the day! Had people tapping their feet.
Stayed 4 nights in Feb 2025

10/10 Excellent

Horiuchi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 4 nights in Mar 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

This Hotel was the best during our long trip to Thailand. We stayed at many different Hotels. Sunday Market night is right outside the hotel, not nosey just great food. To many great things...
Stayed 3 nights in Dec 2024

10/10 Excellent

Matilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay here - our bed was very comfortable, beautiful hotel with clean rooms. The staff were incredible, friendly and considerate. Especially Philip, Jenny, Penny and Nene! Thank you so much Memory at On On Hotel!
Stayed 1 night in Jan 2025