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Reviews of Ratri Hotel Phuket Old Town

3.5 out of 5
Ratri Hotel Phuket Old Town
110/16 Patiphat Rd, Tambon Talat Nuea, Phuket, Phuket

Reviews

9.4

Exceptional

Rating 10 - Excellent. 18 out of 26 reviews" "
Rating 8 - Good. 6 out of 26 reviews" "
Rating 6 - Okay. 2 out of 26 reviews" "
Rating 4 - Poor. 0 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sheya

Liked: Staff & service, property conditions & facilities
The property is beautiful and clean. The staff are pleasant
Stayed 2 nights in Mar 2024
Response from Mr. Toby Wuthisakul, Assistant Resident Manager on 29 Apr 2024
Dear Sheya,Thank you for staying with us and I am glad to know you had a great time and my team looked after you very well. Appreciate your great comment to them too. Hope to welcome you back again on your next holiday.Yours Sincerely,Mr. Toby WuthisakulAssistant Resident Manager

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very modern and clean. Walking distance to old town shops and markets. Very friendly staff and free ice cream, how good.
Stayed 4 nights in Feb 2024
Response from Mr. Toby Wuthisakul, Assistant Resident Manager on 6 Mar 2024
Dear Andrew, Thank you very much for this great review and your recent stay with us. We are very happy that you took away great memories of our design, cleanliness and great staff. Our colleagues will also be happy to see this review. On behalf of our team members, I would like to say thank you once again for all of your compliments.We look forward to welcoming you back with your friends and family.Best Regards,Mr. Toby WuthisakulAssistant Resident Manager

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful, clean and great location. Quick access to Old Town, the night markets and food options. The staff were amazing especially Bella and Sunvo who made our stay extra special. We loved this hotel!
Stayed 1 night in Nov 2023
Response from Toby Wuthisakul, Assistant Resident Manager on 21 Nov 2023
Dear Sylvia,Thank you very much for your recent stay at Ratri Hotel Phuket Old Town and for the 5 out of 5 ratings. We are delighted to know that you had a great short stay and enjoyed everything here. This excellent review will make all of us happy and proud. Special mention to Bella and Sunvo, they have seen this review and they really appreciated for being mentioned.Thank you again and we look forward to welcoming you again in the near future.Best Regards,

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good coffee
Stayed 1 night in Nov 2023
Response from Toby Wuthisakul, Assistant Resident Manager on 13 Nov 2023
Dear Joey,Thank you very much for your recent stay at Ratri Hotel Phuket Old Town and for all the ratings. We are delighted to know that you had a great short stay and enjoyed everything here and especially our coffee. This excellent review will make all of us happy and proud. Thank you again and we look forward to welcoming you again in the near future.Best Regards,

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, facility, modern, comfortable, clean, easily accessible to old town Phuket, exceptional staff, excellent service, wonderful food.
Stayed 2 nights in Oct 2023
Response from Toby Wuthisakul, Assistant Resident Manager on 27 Oct 2023
Dear Karen,Thank you very much for choosing to stay with us at Ratri Hotel Phuket Old Town. We are delighted to hear that our facilities and service reached your satisfaction. We are very happy that you took away great memories of our prime location, food, room and cleanliness.On behalf of our team members, I would like to say thank you once again for all of your compliments. We look forward to welcoming you back in the near future.Best Regards,Mr. Toby WuthisakulAssistant Resident Manager

10/10 Excellent

Sapphire Tsering

Liked: Cleanliness, staff & service, property conditions & facilities
Very thoughtfully designed hotel. Pleasantly surprised to find a gym which I used daily to keep up with all the eating
Stayed 3 nights in Oct 2023
Response from Toby Wuthisakul, Assistant Resident Manager on 27 Oct 2023
Dear Sapphire,Thank you very much for your recent stay at Ratri Hotel Phuket Old Town and for all the ratings. We are delighted to know that you had a great short stay and enjoyed everything here. This excellent review will make all of us happy and proud. Thank you again and we look forward to welcoming you again in the near future.Yours Sincerely,Mr. Toby WuthisakulAssistant Resident Manager

10/10 Excellent

Fabian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to everything walking distance Staff were so nice and friendly
Stayed 3 nights in Jul 2023
Response from Toby Wuthisakul, Assistant Resident Manager on 17 Sept 2023
Dear Fabian,Thank you very much for your recent stay at Ratri Hotel Phuket Old Town and for the 5/5 ratings. We are delighted to know that you had a great short stay and enjoyed our hospitality. This excellent review will make all of us happy and proud. Thank you again and we look forward to welcoming you again in the near future.Best Regards,Mr. Toby WuthisakulAssistant Resident Manager

6/10 Okay

SITTIKORN

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view and the service! Right on the edge of the Sukhumvit 11 in Bangkok. Perfect spot!
Stayed 1 night in Apr 2023

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room and helpful staff.
Stayed 2 nights in Mar 2023

8/10 Good

Johnathan

Liked: Staff & service, amenities, property conditions & facilities
Clean room comfy bed and new

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was newly built

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. Good bed
Stayed 2 nights in Sep 2022

10/10 Excellent

Kat

Stayed 1 night in Jul 2022

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

8/10 Good

Erik

Stayed 7 nights in Dec 2021

10/10 Excellent

Ingelin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vil absolutt anbefale!
Vi hadde bare en natt her, men vil absolutt komme tilbake dersom vi skal tilbake til Phuket. Super beliggenhet, fantastisk service, koselig og renslig rom i tillegg til god standard. Og en fantastisk bonus: rastauranten ved hotellet blir helt utrolig sjarmerende på kvelden! I tillegg til livemusikk (som faktisk var veldig bra og koselig), er det en fantastisk stemning med små "månelamper" på bordene som gir en super stemning. Vi var veldig fornøyd og håper vi kan komme tilbake senere!
Stayed 1 night in Jan 2024
Response from Mr. Toby Wuthisakul, Assistant Resident Manager on 30 Jan 2024
Dear Ingelin,Thank you very much for your recent stay at Ratri Hotel Phuket Old Town and for all the 10* ratings. We are delighted to know that you had a great short stay and enjoyed everything here. This excellent review will make all of us happy and proud.Thank you again and we look forward to welcoming you back in the near future.Yours Sincerely,Mr. Toby WuthisakulAssistant Resident Manager

10/10 Excellent

tarkan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sadece 1 gün kaldım ama temizliği personelin ilgisi gayet yeterliydi. Akşam havuz keyfi yapamadım, gidenlere tavsiye ederim.. güzel görünüyordu. Phuket merkeze yürüme birazcık uzak 10 dk sürer.
Stayed 1 night in Jan 2024
Response from Mr. Toby Wuthisakul, Assistant Resident Manager on 30 Jan 2024
Dear Tarkan,We wish to express that we have thoroughly enjoyed looking after you, and that you are greatly missed by the Ratri team!We are delighted to hear from you that we have successfully provided you with a memorable stay. Your compliments are surely a great motivation to us all. We promise to do our best to provide you with the best service and facilities all the time.Thank you very much once again for choosing to stay with us at Ratri Hotel Phuket Old Town and we look forward to welcoming you back in the near future.Best Regards,Mr. Toby WuthisakulAssistant Resident Manager

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Toby Wuthisakul, Assistant Resident Manager on 18 Dec 2023
Dear Nicolas,Thank you very much for your recent stay at Ratri Hotel Phuket Old Town and for all the ratings. We are delighted to know that you had a great short stay and enjoyed everything here. This excellent review will make all of us happy and proud.Thank you again and we look forward to welcoming you back in the near future.Best Regards,Mr. Toby WuthisakulAssistant Resident Manager

8/10 Good

yoonjoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Christer

Stayed 1 night in Dec 2022

10/10 Excellent

THITIMA, Bangrak

Stayed 2 nights in Jul 2022