Chez Carole Beach Resort & Spa

Photo gallery for Chez Carole Beach Resort & Spa

Featured image
Private beach, sun-loungers, beach umbrellas, beach towels
Private beach, sun-loungers, beach umbrellas, beach towels
Private beach, sun-loungers, beach umbrellas, beach towels
Outdoor pool, pool umbrellas, pool loungers

Overview of Chez Carole Beach Resort & Spa

Chez Carole Beach Resort & Spa

4 out of 5

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Sheets and towels washed at 60°C
Ward 1, Hamlet 4, Cua Can Village, Phu Quoc, Kien Giang, 920000

Explore the area

  • Popular LocationVung Bau Beach4 min drive
  • Popular LocationOng Lang Beach5 min drive
  • Popular LocationPhu Quoc Bee Farm12 min drive
  • AirportPhu Quoc (PQC-Phu Quoc Intl.)31 min drive

Choose dates to view prices

About this area

Phu Quoc

Located in Phu Quoc, Chez Carole Beach Resort & Spa is in the suburbs and on a private beach. While the natural beauty of Ong Lang Beach and Ganh Dau Beach can be enjoyed by anyone, those looking for an activity can explore Vinpearl Golf Phu Quoc. Travelling with kids? Don't miss Vinpearl Safari. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and mountain climbing nearby.

What's nearby

  • Vung Bau Beach - 4 min drive
  • Ong Lang Beach - 5 min drive
  • Phu Quoc Bee Farm - 12 min drive
  • Corona Casino - 14 min drive
  • Vinpearl Safari - 19 min drive

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 31 min drive

Restaurants

  • Chez Carole — 1 min walk
  • Alanis - 12 min drive
  • Tin Tin - 12 min drive
  • Midori - 12 min drive
  • Eat pray Love - 12 min drive

About this property

Chez Carole Beach Resort & Spa

On a private beach with a sauna, near Ong Lang Beach
Guests of this beach resort will appreciate convenient on-site amenities such as a fitness centre and a sauna. All 50 soundproofed rooms feature free WiFi and 24-hour room service. Conveniences include fridges and coffee makers, and guests will appreciate thoughtful touches such as bathrobes and slippers.
Chez Carole Beach Resort & Spa offers 50 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. 32-inch Plasma televisions come with premium digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This Phu Quoc resort provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including Ayurvedic, reflexology and thalassotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Wheelchair-accessible parking available
  • Free return airport shuttle from 6 AM to midnight
  • Airport shuttle at scheduled times, on request

Food and drink

  • 1 restaurant and 1 coffee shop
  • 1 beach bar and 1 bar/lounge
  • 24-hour room service

Things to do

  • Basketball
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Fishing
  • Fitness centre
  • Kayaking
  • Motor-boating
  • Motorised watercraft
  • Outdoor pool
  • Playground
  • Private picnics
  • Sauna
  • Scooter/moped hire
  • Spa services
  • Volleyball
  • Wine-tasting room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Vietnamese

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Reflexology
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch plasma TV
  • Digital channels
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Free local calls
  • In-room massage
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for VND 600000.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: VND 600000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash
Safety features at this property include a smoke detector

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Chez Carole Phu Quoc
Chez Carole Resort
Chez Carole Resort Phu Quoc
Chez Carole
Chez Carole Beach & Spa
Chez Carole Beach Resort & Spa Resort
Chez Carole Beach Resort & Spa Phu Quoc
Chez Carole Beach Resort & Spa Resort Phu Quoc
Chez Carole Resort
Chez Carole Resort Spa
Chez Carole & Spa Phu Quoc
Chez Carole Beach Resort & Spa Resort
Chez Carole Beach Resort & Spa Phu Quoc
Chez Carole Beach Resort & Spa Resort Phu Quoc

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 14 out of 36 reviews
5 - Excellent 39%
Rating 4 - Good. 12 out of 36 reviews
4 - Good 33%
Rating 3 - Okay. 3 out of 36 reviews
3 - Okay 8%
Rating 2 - Poor. 4 out of 36 reviews
2 - Poor 11%
Rating 1 - Terrible. 3 out of 36 reviews
1 - Terrible 8%

3.9/5

Cleanliness

3.8/5

Staff & service

3.2/5

Amenities

3.7/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice beach getaway.
This is a good beach getaway. A bit isolated but fine if you are looking to just relax on the beach or by the pool. There is nothing else nearby within walking distance so unless you take a taxi you're stuck on the property. The restaurant serves very good Vietnamese food and has an extensive western menu as well. The restaurant staff were friendly and accomodating, especially one waiter named Duc, his English is very good.
Stayed 4 nights in Feb 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We ver much enjoyed our stay at ChezCarole. The beach, pool, food, rooms and staff were amazing. Arrangements were made for us to tour the island on one day at a reasonable cost. We also travelled into Duong Dong for the evening market. Wonderful evening. If you want a quiet relaxing space with all the goodness mentioned, the chez Carole is the place.
Stayed 6 nights in Jan 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditionally styled resort away from the crowds
Nicely laid out resort designed to fit sympathetically with the landscape (unlike some of the horrendous modern tower blocks popping up down the coast), with a really charming beach front, helpful staff with good English and smart rooms with traditional Vietnamese style. Starting to need a few up-dates as it's now 15 years old, for example part of our shower cubicle sliding door was missing, but this wasn't really a problem. It's still definitely upper-mid range/edging into the luxury category and good value. The place is calm and we slept well in our nice shady garden view room with a small private patio, and food and drink in the restaurant was good and wasn't too badly priced. Be aware that it is quite isolated with no other tourist orientated bars or restaurants nearby, so as we weren't brave enough to chance the local food on offer within walking distance we relied mostly on the in house restaurant. The nearest upscale restaurant is 15 mins in a taxi or 25-30 mins (costing 200,000 dong/$8) gets you to Duong Dong town centre/night market - which is worth the trip at least once. Onsite massage wasn't the greatest either, I chose the Thai style one known to be hard, but I've had them before and have never left limping because the masseur pressed too hard on a tendon rather than muscle! Overall though we had a lovely time and found it a great place to relax and get away from it all.
Stayed 5 nights in Dec 2019

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful surroundings, services could be improved
Beautiful beach. No service on beach and few chairs. Little / no vegetarian options. Rooms were nice but beds were quite hard. Explanation on surroundings, potential tours could be improved from the reception staff.
Stayed 4 nights in Dec 2019

1/5 Terrible

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2020