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"Staff courtesy was excellent the room was due refurbishment after we left. Shuttle was frequent to other resorts and shops. One concern is that you are not allowed in the palace"

"Excellent service Room was always spotless "

"Lovely views, plenty wildlife and accomodation has a great set-up. Pathways are clear and paved but make sure to flag if you have mobility constraints sunce hilly at place and some parts more than 10 mins walk to the restaurant. Game drive into the reserve is a must. Friendly and helpful staff. Restaurant served tasty meals. Nothing to fault. Hope to be back in the near future."

"Everything on point."

"All great thanks! - one suggestion I'd like to make Proof of room residence print out is fine to be paper - but if you simply laminate it / get laminate machine perhaps - then people can keep it in their pocket for swimming / valley of waves access. no need for constant reprints Not sure you have coms with valley of waves management but would be good it they restricted number of people in the main wave pool - especially stag do / lots of men / some bad behaviour / groping etc. allow space for surfing without getting knocked out etc."

"1. Insects galore 2. Wifi was broken 3. TV thus didnt work, 4. Aircon batteries dead 5. only chair in room was broken 6. Shower kept backing up so drainage issues 7. 1 plugpoint 8.Cup for coffee had non existent handle hold, even my pinky couldnt fit into gap 9. Overall play area was neglected( for years) 10. Reception didnt answer the 3 times we called, but eventually WA worked 11. Mostt of the rooms on our block connect onto a large awning, so no views Overall , NOT the best stay"

"Great place for my family and I. Great for families "

"Lovely resort. The staff are friendly and it’s a good place to go as a family. Lots if family friendly fun and the food was good. "

"Very nice, will book again.."