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The Cascades Hotel at Sun City Resort

5.0 star property
Thrilling waterslides, game viewing adventures, and exclusive casino VIP rooms await at this resort, where aromatherapy treatments offer perfect relaxation

Choose dates to view prices

The Cascades Hotel at Sun City Resort delivers luxury with international cuisine at two restaurants and a Gary Player Health Spa. Travelers can hit the gym, try archery or water skiing, or simply unwind by the outdoor pool and lazy river.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$397
includes taxes & fees
8 June - 9 June
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 May to 27 June:
  • Water park

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 1977/071333/06

We should mention

Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 16 years old are not allowed in the spa without adult supervision

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Frequently asked questions

Does The Cascades Hotel at Sun City Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at The Cascades Hotel at Sun City Resort?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at The Cascades Hotel at Sun City Resort on 8 June 2026 start from AU$397, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Cascades Hotel at Sun City Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Cascades Hotel at Sun City Resort?

Self-parking and valet parking are free at this property.

What time is check-in at The Cascades Hotel at Sun City Resort?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Cascades Hotel at Sun City Resort?

Checkout is at 11:00 AM.

Where is The Cascades Hotel at Sun City Resort located?

This family-friendly Moses Kotane hotel is within a 5-minute walk of The Gary Player Golf Course and Sun City Casino. The Valley of Waves and Waterworld are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.0

Cleanliness

8.6

Location

7.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 87 out of 254 reviews
Rating 8 - Good. 94 out of 254 reviews
Rating 6 - Okay. 38 out of 254 reviews
Rating 4 - Poor. 27 out of 254 reviews
Rating 2 - Terrible. 8 out of 254 reviews

Reviews

Verified

6/10 Okay

Gina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is tired and in dire need of a refresh. The bathroom in the room especially is in desperate need of an upgrade. On a positive note, the staff are friendly and helpful. The hotel offers an excellent breakfast buffet.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Overall a great location for everything! Hotel, golf and staff superb
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Tafara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for my family and I. Great for families
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Kerry

Liked: Staff & service, amenities
Loved our stay and kids really enjoyed !
Stayed 3 nights in Feb 2024
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was comfortable and convenient. All in all a great stsy
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Debbi

Liked: Cleanliness, staff & service
The facilities are quite dated but the staff were wonderful and we thoroughly enjoyed our stay! Great location for accessing Sun City.
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Lynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved most things about the Cascades Hotel and Sun City. The hotel is a little dated but this is made up for by the facilities and ease of getting around the hotel and complex in general
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Marj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thought they would have an in house fitness centre but otherwise very nice place.
Verified

10/10 Excellent

HILLARY

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good except the furniture and finishing in the rooms are quite old fashion for such a beautiful hotel
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Rachel

Disliked: Cleanliness, staff & service
Pros - water park is fab for kids, grounds are lovely Cons - Old property, rude staff (especially at check in - never seen anything like it), took ages to have sofa bed in family room made up, sofa was missing cushions, lights in room didn't work, bath didn't drain, mould in shower
Verified

4/10 Poor

katrina

Liked: Cleanliness
The hotel was mostly old and dated which isn’t a huge issue for me except that the bottom floor had a terrible musty smell (unsure if it was coming from inside or the stagnant looking pond outside the doors). The dining area was very dark and the food, although a large spread, wasn’t the greatest (although as a vegetarian I can’t speak to the meat options). For example, the pancakes were always hard from sitting in the warmer, the yogurt was watery and the granola was stale. It is difficult to get hot drinks and every day we did not get them until we were done our food. The tea also tasted very odd (perhaps made with unfiltered water?). We all developed some mild GI issues while staying here, unsure if it was from the food/water or something unrelated. The rooms were decent (no balcony in our room which was a big disappointment as the photos showed a balcony for our room type). Room service never replaced our one tiny bar of soap (for 4 people) and when I asked the person who came to offer towels for soap they said they didn’t have one and did not offer options to get one. The concierge service was very poor - usually no one at the desk and we would get conflicting information on activities from different staff when we did speak with them. The good things about this hotel are the pool area (one heated pool, which was nice but almost too warm, along with one unheated) and the location (directly across from the central mall. We would definitely not stay here again.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Marwan

Liked: Cleanliness, amenities, property conditions & facilities
Stay was nice and this hotel in middle of everything
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Saif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Catherine

Room huge, very clean and excellent aircon
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service and excellent facilities. Particularly enjoyed the Wave pool and Breakfast
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Murray

Liked: Cleanliness, amenities
A tonne of staff who dont do a lot by way of service. Ignoring you is their speciality and talking loudly amongst themselves is their true talent. For a 5 star venue its terrible, it ranks more as a 3.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Farana

Liked: Cleanliness, amenities, property conditions & facilities
Rooms could do with an update
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Wenjie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place for family a must go holiday resort
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Kaveri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great venue for couples and families.
Stayed 1 night in May 2024
Verified

8/10 Good

Olaitan

Liked: Cleanliness, staff & service, amenities
The cascades was a nice experience, i think it needs a little bit of modernization to further improve the experience. The building seems a bit dated.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much enjoyed the property. Great golf course and good food. Very relaxing vacation.
Verified

10/10 Excellent

Rethabile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels like one of the high end Las Vegas resorts
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Golf weekend

Great stay, rooms are first class, beds and pillows super coomfy. Breakfast is first rate, and if undecided..go for it and skip lunch. Huge array of hot and cold, fresh pastries and smoked salmon ( Lax)
Stayed 1 night in Oct 2022
Verified

8/10 Good

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the surroundings, the gardens, the activities and how close it is to Pilanesberg. Breakfast was amazing. Well worth it. Grill room at the palace. Amazing food. Disliked the Greek restaurant. Food was not up to standard.
Stayed 2 nights in Mar 2023