Romantic Hotels & Resorts in Phoenix from AU$115

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"The room was as clean as it could be, but smelled like a room that had been smoked in for years. The fridge and HVAC were terribly noisy. "

"When we checked into the room late at night night, we noticed the room was dirty. Garbage unchanged, dust and dirt in the sinks the top and on the floor. We were too tired to change rooms so we requested a late checkout instead. When it was time to check out, I half an hour before checkout time they called us and notified us that we couldn’t get a late checkout due to the hotel being booked solid. We checked Expedia and noticed that they still had plenty of room; so they lied to us. We’ve asked to speak to manager, and he refused to talk to us and stated that we could not get a late checkout. We did not appreciate it the treatment we got from staff and we will not recommend this place to anyone."

"The hotel and staff was fantastic. "