Standard Room, 2 Queen Beds, Non Smoking
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Reviews of Rodeway Inn Old Town Scottsdale

2.5 out of 5
Rodeway Inn Old Town Scottsdale
2934 North Scottsdale Road, Scottsdale, AZ

Reviews

6.6
Rating 10 - Excellent. 206 out of 765 reviews" "
Rating 8 - Good. 205 out of 765 reviews" "
Rating 6 - Okay. 107 out of 765 reviews" "
Rating 4 - Poor. 99 out of 765 reviews" "
Rating 2 - Terrible. 148 out of 765 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Albert

Disliked: Cleanliness, staff & service, amenities
Thought I was going to enjoy it but when I got there I paid for a suite right more money for suite . And he decided to give me the smaller room . And I told him hey man I got a suite he looks again like he didn’t see it the first time . Had the nerve to ask me are you going to be using the kitchen area ! Like that’s none of your business but I told him yes then he ask can you cook !! Like wow and when it came down to just having my uncle over because I having issues with a place to stay rn. The bad teeth front desk guy told me no visitors at all a don’t be going in an out the room !!! Like what th fu#* and then said if you do not like that then leave rn !! So rude an I felt so disrespected
Stayed 2 nights in Apr 2024

10/10 Excellent

Ryan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really wonderful place to stay, especially considering the price. Amazing value for a quick stay. We had to arrive very late (11pm) for my wife’s surgery the next morning. Check-in was easy and fast, staff was very friendly and nice and didn’t even take a deposit. Property was newly updated & painted and felt very clean and nice for a $70 room.
Response from Rodeway Inn on 16 Apr 2024
Thank you for staying with us Ryan!

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful
Stayed 1 night in Jan 2024
Response from Rodeway Inn on 11 Apr 2024
Thank you for staying with us Terence!

2/10 Terrible

Roger

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Rodeway Inn on 11 Apr 2024
Thank you for staying with us Roger. We appreciate your feedback.

10/10 Excellent

Zul

Liked: Cleanliness, staff & service, property conditions & facilities
I had a nice stay and wasn’t bothered. Quiet and easy stay.
Stayed 1 night in Feb 2024
Response from Rodeway Inn on 2 Apr 2024
Thank you for staying with us Zul!

2/10 Terrible

Kelly

Stayed 1 night in Mar 2024
Response from Rodeway Inn on 23 Apr 2024
We are very sorry to hear that there were issues during your stay Kelly. Please know that we appreciate your feedback and it will be used to provide a better guest experience for future stays. Thank you and please take care.

2/10 Terrible

Lee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy hotel Room was not clean Stained sheets and 2 bugs alive in the room Very rude staff Mr Dagger
Stayed 1 night in Mar 2024
Response from Rodeway Inn on 27 Mar 2024
We are very sorry to hear that there were issues during your stay Lee. Please know that we appreciate your feedback and it will be used to provide a better guest experience for future stays.Thank you and please take care.

2/10 Terrible

jacob

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The floor was dirty. Trash left in cans. Light switch was unsafe.
Stayed 1 night in Mar 2024
Response from Rodeway Inn on 27 Mar 2024
We are very sorry to hear that there were issues during your stay Jacob. Please know that we appreciate your feedback and it will be used to provide a better guest experience for future stays.Thank you and please take care.

6/10 Okay

Robert

Liked: Staff & service
Places is an old motel
Stayed 1 night in Mar 2024
Response from Rodeway Inn on 22 Mar 2024
We are very sorry to hear that there were issues during your stay Robert. Please know that we appreciate your feedback and it will be used to provide a better guest experience for future stays.Thank you and please take care.

4/10 Poor

Lawrence

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had roaches
Stayed 1 night in Mar 2024
Response from Rodeway Inn on 22 Mar 2024
We are very sorry to hear that there were issues during your stay Lawrence. Please know that we appreciate your feedback and it will be used to provide a better guest experience for future stays.Thank you and please take care.

4/10 Poor

Kristian

Business traveller
Disliked: Cleanliness, property conditions & facilities
Walls and door of my room were filthy! The entire floor was sticky I had to wear my shoes the whole time I walked around! Towels had stains on them. Overall I know it’s a Rodeway inn but this was disgusting!!
Stayed 1 night in Mar 2024
Response from Rodeway Inn on 22 Mar 2024
We are very sorry to hear that there were issues during your stay Kristian. Please know that we appreciate your feedback and it will be used to provide a better guest experience for future stays.Thank you and please take care.

2/10 Terrible

Lawrence

Disliked: Cleanliness, staff & service, property conditions & facilities
Roaches and etc
Stayed 1 night in Mar 2024

2/10 Terrible

Zahra

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The sheet smells horrible, they probably hasn’t been changed in weeks
Stayed 1 night in Mar 2024
Response from Rodeway Inn on 17 Mar 2024
We are very sorry to hear that there were issues during your stay Zahra. Please know that we appreciate your feedback and it will be used to provide a better guest experience for future stays.Thank you and please take care.

8/10 Good

Alden

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property is okay but the hotel is a bit old and need an upgrade and only have 2 pillows and no comforter.
Stayed 1 night in Mar 2024
Response from Rodeway Inn on 17 Mar 2024
We are very sorry to hear that there were issues during your stay Alden. Please know that we appreciate your feedback and it will be used to provide a better guest experience for future stays.Thank you and please take care.

8/10 Good

Bradley Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Rodeway Inn on 17 Mar 2024
Thank you for staying with us Bradley!

4/10 Poor

Darlene

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom was pretty dirty hair in shower, and the shower floor felt slimy i put a towel down to shower. Floors were dirty too. My poor review is based on the cleanliness of the room
Stayed 1 night in Mar 2024
Response from Rodeway Inn on 7 Mar 2024
We are very sorry to hear that there were issues during your stay Darlene. Please know that we appreciate your feedback and it will be used to provide a better guest experience for future stays.Thank you and please take care.

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Rodeway Inn on 7 Mar 2024
Thank you for staying with us Shelley!

2/10 Terrible

Donald

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a bait and switch. The pictures of the room were nothing like the actual room itself. The majoity of the outlets were not functional, the night stand lights did not work, and the bed coverings were subpar The area was somewhat transient and the staff was not around…nor did they answer the phones. Horrible stay especially for the $$ spent…..it wasn’t worth $50/night vs the $137…..Expedia should vet these places before allowing them to list
Stayed 1 night in Feb 2024
Response from Rodeway Inn on 28 Feb 2024
We are very sorry to hear that there were issues during your stay Donald. Please know that we appreciate your feedback and it will be used to provide a better guest experience for future stays.Thank you and please take care.

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was conveniently located near Old Town Scottsdale. Room was clean, Towels were nice and heavy; internet was Great and Room had 55" TV, Fridge and Microwave. Outside appearance looked older.
Stayed 6 nights in Feb 2024
Response from Rodeway Inn on 28 Feb 2024
Thank you for staying with us Kenneth!

2/10 Terrible

Diana

Travelled with group
Disliked: Property conditions & facilities
There was a terrible strong sickening room spray smell in the room. Also there was only one flimsy thin coverlet on the bed with no blankets .. it was not enough to keep you warm. We slept with our coats over us. Bad choice. I did not check reviews b4 I reserved.
Response from Rodeway Inn on 28 Feb 2024
We are very sorry to hear that there were issues during your stay Diana. Please know that we appreciate your feedback and it will be used to provide a better guest experience for future stays.Thank you and please take care.

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at this hotel many times. Staff is very accommodating.
Stayed 2 nights in Feb 2024
Response from Rodeway Inn on 28 Feb 2024
Thank you for staying with us Janet!

2/10 Terrible

Karey

Disliked: Cleanliness, room comfort
No Go
Hotel is located between an adult store and pawn shop. Did not even get out of car to go check in. Do not book this hotel if you are traveling alone or with children. Hotels.com agent was not helpful in assisting me and wanted me to go in a speak with hotel manager. Totally clueless.
Stayed 1 night in Feb 2024
Response from Rodeway Inn on 28 Feb 2024
We are very sorry to hear that there were issues during your stay Karey. Please know that we appreciate your feedback and it will be used to provide a better guest experience for future stays.Thank you and please take care.

2/10 Terrible

Millicent

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Rodeway Inn on 28 Feb 2024
We are very sorry to hear that there were issues during your stay Millicent. Please know that we appreciate your feedback and it will be used to provide a better guest experience for future stays.Thank you and please take care.

2/10 Terrible

Peter

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Rodeway Inn on 28 Feb 2024
We are very sorry to hear that there were issues during your stay Peter. Please know that we appreciate your feedback and it will be used to provide a better guest experience for future stays.Thank you and please take care.

2/10 Terrible

Vito

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roach Motel
This motel was booked be cause it was located close to my daughter I was visiting in Scottsdale. It was gross and well below the standard I expect from Hotels.com. My tiny little room looked like a shed behind someone’s garage. No one manned the office. Only a piece of paper taped to the door with a phone number “in case you need anything”. I couldn’t find out the WiFi until the 2nd day. I didn’t realize there were no blankets (just a single sheet) on the bed. A wall heater blew out hot air for 30 seconds then shuts off. No shampoo or other products just a stick of soap. Etc, etc. You should take this OFF your site.
Stayed 2 nights in Feb 2024
Response from Rodeway Inn on 28 Feb 2024
We are very sorry to hear that there were issues during your stay Vito. Please know that we appreciate your feedback and it will be used to provide a better guest experience for future stays.Thank you and please take care.

2/10 Terrible

Scot

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
I hate to give bad reviews but do yourself a favor and find a different place to stay. This hotel is filthy. The floor was sticky, the sink was broken, paint is peeling off the walls and the mirror was broke. We had to change rooms because the front door was broken and couldn't lock. The second room we had reeked like an ashtray. The front door looked like it had been damaged and was fixed with a few drywall screws. It was terrible.
Stayed 1 night in Feb 2024
Response from Rodeway Inn on 28 Feb 2024
We are very sorry to hear that there were issues during your stay Scot. Please know that we appreciate your feedback and it will be used to provide a better guest experience for future stays.Thank you and please take care.

2/10 Terrible

Mikah

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Spoke to someone during the day to confirm they allowed pets. Was told it was $10/night per pet. Booked the room and (attempted to) check in a few hours later. When I get there I was asked if I had pets. I said I had a dog. They said “we don’t allow pets”. I let them know I spoke to someone earlier who said they did allow pets at a charge. “No pets.” I asked “What about about the person I spoke to on the phone a few hours ago?” They said “Every rodeway inn has their own pet policy.” “I understand that but I was told you allow pets or I wouldn’t have booked it otherwise.” “…” Bait and switch. I was dumbfounded. They showed no empathy whatsoever. Told me I had to contact Expedia to get a refund. Expedia has tried to reach out to them several times of the past couple of weeks and they still haven’t responded. Idk what type of shape the motel is in but don’t do business with them just based off how they treat people.
Stayed 1 night in Jan 2024
Response from Rodeway Inn on 28 Feb 2024
We are very sorry to hear that there were issues during your stay Mikah. Please know that we appreciate your feedback and it will be used to provide a better guest experience for future stays.Thank you and please take care.

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
I stay here frequently due to the location convenience and friendliness of staff.
Stayed 1 night in Feb 2024
Response from Rodeway Inn on 28 Feb 2024
Thank you for staying with us Janet!

10/10 Excellent

Big

Liked: Cleanliness, staff & service, property conditions & facilities
The room was good.
Stayed 1 night in Feb 2024
Response from Rodeway Inn on 11 Feb 2024
Thank you for staying with us!

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Rodeway Inn on 11 Feb 2024
We are very sorry to hear there were issues during your stay. Please know that your feedback will be used to provide a better stay for future guests. Thank you and please take care.

2/10 Terrible

Karla

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't Go!
The room was disgusting. We would have left if we could have gotten our money back. We went to CVS and bought a pack of disposable disinfectant wipes and wiped everything. I have never done that in my life and am not a germaphobe. I didn't use disinfectant during entire COVID pandemic.The bathtub had not been cleaned and was full of soap scum. There was sticky syrup left on nightstand.Tons of cigarette butts outside the room. One bed didn't have a blanket and the other had a thin blanket. The air conditioner was very musty so we couldn't run the heater. The door, door knobs and light switches were sticky and dirty. There were people staying in the hotel who looked like homeless drug addicts. There were black stains on the wall typical of meth pipe smoke. We honestly were so uncomfortable that we had trouble sleeping. The hotel is next to an adult toy store. Feels creepy. The worst hotel I have ever been to and I will NEVER stay in a lower priced hotel again without looking at it. I honestly am still in shock.
Stayed 1 night in Feb 2024
Response from Rodeway Inn on 11 Feb 2024
We are very sorry to hear there were issues during your stay. Please know that your feedback will be used to provide a better stay for future guests. Thank you and please take care.

2/10 Terrible

Ethan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, smelled like cigarettes, not sure the room was even cleaned prior to us staying as there were clumps of dirt of the counters and shelves
Stayed 1 night in Jan 2024
Response from Rodeway Inn on 7 Feb 2024
We are very sorry to hear there were issues during your stay Ethan. Please know that your feedback will be used to provide a better stay for future guests. Thank you and please take care.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was people outside smoking weed and drinking .. price was good and wish I could of got $ back
Stayed 1 night in Jan 2024
Response from Rodeway Inn on 7 Feb 2024
We are very sorry to hear there were issues during your stay. Please know that your feedback will be used to provide a better stay for future guests. Thank you and please take care.

6/10 Okay

Tim

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Stayed 1 night in Jan 2024
Response from Rodeway Inn on 7 Feb 2024
We are very sorry to hear there were issues during your stay Tim. Please know that your feedback will be used to provide a better stay for future guests. Thank you and please take care.

4/10 Poor

charles

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had roaches in the room also no blankets on the bed just one sheet
Stayed 2 nights in Jan 2024
Response from Rodeway Inn on 7 Feb 2024
We are very sorry to hear there were issues during your stay Charles. Please know that your feedback will be used to provide a better stay for future guests. Thank you and please take care.

8/10 Good

Chuck

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Rodeway Inn on 7 Feb 2024
Thank you for staying with us Chuck!

2/10 Terrible

Karl

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The Motel was right next to a Adult store, the room was supposed to be non smoking, yet there were burn marks on the toilet, shower, sink. Pillows looks like they were several years old, no comforters on the beds, people talking and smoking at 0200a outside the window next to where are vehicles were parked. Front Desk person was nice
Stayed 1 night in Jan 2024
Response from Hotel Scottsdale on 22 Jan 2024
We are very sorry to hear that there were issues during your stay Karl. Please know that we appreciate your feedback and it will be used to provide a better guest experience for future stays.Thank you and please take care.

10/10 Excellent

Kevin

Stayed 2 nights in Jan 2024
Response from Rodeway Inn on 22 Jan 2024
Thank you for staying with us Kevin!

10/10 Excellent

Kevin

Stayed 1 night in Jan 2024
Response from Rodeway Inn on 22 Jan 2024
Thank you for staying with us Kevin!

2/10 Terrible

Joseph Meierhofer

Disliked: Cleanliness, amenities, property conditions & facilities
This property was very dirty!
Stayed 3 nights in Jan 2024
Response from Rodeway Inn on 22 Jan 2024
We are very sorry to hear that there were issues during your stay Joseph. Please know that we appreciate your feedback and it will be used to provide a better guest experience for future stays.Thank you and please take care.

4/10 Poor

Timothy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Rodeway Inn on 22 Jan 2024
We are very sorry to hear that there were issues during your stay Timothy. Please know that we appreciate your feedback and it will be used to provide a better guest experience for future stays.Thank you and please take care.

10/10 Excellent

OLSEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great location - the hotel is clean and in a quiet area. Close to Old Town Scottsdale and all the amazing places in AZ. The staff (on site manager & house keeping personnel) are top notch. I will stay there every time I'm in town and will probably stay a few more weeks while I'm in town for business. Darrin Olsen olyd1@aol.com
Stayed 1 night in Jan 2024
Response from Rodeway Inn on 22 Jan 2024
Thank you for staying with us!

8/10 Good

Rolf

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for location
Near old town, clean, simple and convenient. A good value stay if you don’t need fancy.
Stayed 1 night in Jan 2024
Response from Rodeway Inn on 22 Jan 2024
Thank you for staying with us Rolf!

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've stayed here often and are always taken care of.
Stayed 1 night in Jan 2024
Response from Rodeway Inn on 22 Jan 2024
Thank you for staying with us Will!

4/10 Poor

Henry

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Rodeway Inn on 22 Jan 2024
We are very sorry to hear that there were issues during your stay Henry. Please know that we appreciate your feedback and it will be used to provide a better guest experience for future stays.Thank you and please take care.

4/10 Poor

Scott

Disliked: Cleanliness, amenities, property conditions & facilities
Sheets were all stained and getting toilet paper was a nightmare
Stayed 2 nights in Dec 2023
Response from Rodeway Inn on 22 Jan 2024
We are very sorry to hear that there were issues during your stay Scott. Please know that we appreciate your feedback and it will be used to provide a better guest experience for future stays.Thank you and please take care.

6/10 Okay

Janet

Travelled with partner
I was a bit surprised by the $100 deposit for room I had booked and paid for. I never had to do that before
Stayed 1 night in Dec 2023
Response from Rodeway Inn on 22 Jan 2024
We are very sorry to hear that there were issues during your stay Janet. Please know that we appreciate your feedback and it will be used to provide a better guest experience for future stays.Thank you and please take care.

4/10 Poor

Michelle

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Rodeway Inn on 22 Jan 2024
We are very sorry to hear that there were issues during your stay Michelle. Please know that we appreciate your feedback and it will be used to provide a better guest experience for future stays.Thank you and please take care.

8/10 Good

Abdalla

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023
Response from Rodeway Inn on 22 Jan 2024
Thank you for staying with us Abdalla!

10/10 Excellent

Myrna.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Rodeway Inn on 22 Jan 2024
Thank you for staying with us Myrna!