East Mesa Hotels, Phoenix

"Not enough chairs around pool area. Floor in hotel room dirty. Front staff excellent, very helpful. Enjoyed fresh coffee each morning in the lobby. Tv to small, no light on the remote."

"Staff was excellent and always eager to assist. "

"yes, well located with plenty of other businesses and conveniences around"

"Great place to stay, but the bathtoom handles were too small and coupd not open sometimes."

"Most essentials were provided. However, only one kitchen towel and no hot mitts. Plus no foil or plastic wrap. The backyard was almost totally unuseable. Looks to be construction supplies stacked everywhere. Plus a big connex. "

"Love the smell of the lobby when you first walkin..not sure what they're pumping through the vents but it luxurious smelling. Nice quite place by the mall..only housing close by is Leisure World (55plus) and those folks aren't bothering anybody after 5pm..they're in bed! "

"great location. breakfast offerings could be better"

"My sister and I arrived at 2:30 am and waited outside for 15 minutes before someone came to check us in after ringing the bell repeatedly. Lady did not apologize, but check in process was fairly quick. We ended up paying extra for a third guest when we were only two (my husband decided not to come last minute). We reserved a room with two beds and only got one. When we arrived in the room the front door would not latch, we saw three German cockroaches in ten minutes, the ceiling fan and ceiling were covered in dust, there was strong cigarette smoke and weed smell, burn marks in the quilt and curtains. I pulled back the sheets to check for bed bugs as I always do, did not find any but there was no mattress protector and we suspected the sheets had not been washed. Bed was poor quality; thin mattress and ratty bedding. We left and dropped the key at the check in window (which was again unstaffed). On our way out we saw a police car pulling in. Don’t know what that was about but seems kind of sketchy. Total rip-off. Do not recommend."

"The room was smelly, musty & hardly comfortable!!"