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Rating 10 - Excellent. 517 out of 828 reviews" "
10 - Excellent
517
Rating 8 - Good. 188 out of 828 reviews" "
8 - Good
188
Rating 6 - Okay. 60 out of 828 reviews" "
6 - Okay
60
Rating 4 - Poor. 34 out of 828 reviews" "
4 - Poor
34
Rating 2 - Terrible. 29 out of 828 reviews" "
2 - Terrible
29
9.0/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Excellent
tita
Travelled with family, Travelled with family and small children
The check in was fast and friendly. They gave us water, which was very appreciated. There is a small area behind the counter that offers cold drinks and snacks for purchase, saving you a trip to the Circle K. The suite’s layout was great. We were able to have privacy while sharing the room and have our own bedtimes. Our room was facing the freeway, so there was traffic noise, so maybe double paned windows would help; we did appreciate the convenience of being close to the freeway, so this wasn’t a dealbreaker. A great place to stay.
Emmanuel
Stayed 2 nights in Apr 2024
2/10 Terrible
Cody
Travelled with family and small children, Business traveller
The floors were so dirty that our baby couldn’t even walk around on the carpet without socks. The first day we were there his feet were solid black with dirt from the carpet. Everything else was dirty as well plus, very uncomfortable furniture.
I was unhappy with the room the closest door was off the rail, the couch was uncomfortable to sit on and no tissue paper and only 1 small roll of toilet paper. Other than that the staff at the front desk were courteous and professional.
Very welcoming and helpful staff. Newer area of west Phoenix, convenient to I-10. Just a quick overnight stay, but we did sit around the (heated) pool for a bit. Clean room, comfortable bed, split bathroom is a plus. Some areas showing wear (couch, chair, pool area gates). We will stay again.
DUST, PILLS, AND SPIDER WEBS! These were all things we found during our 1 night stay. Dust on the ceiling, curtains, curtain rods, ceiling corners, and even up the walls! Left over hair accessories from previous persons stay. Stains all over the curtains as well.This shows that sanitation and cleaning wasn't done properly.
Masodullah
Stayed 1 night in Feb 2024
10/10 Excellent
Alberto
Travelled with family, Travelled with family and small children, Travelled with partner
Breakfast was awesome! Family suite had plenty of room for our family with the two bedrooms and a common space. My only recommendations would be adding a chair and another bedside lamp in the king size room, and lighting in the common room space (there was none). Only concern is that underneath the beds is not blocked by a box base like we usually see, and it obviously hadn’t been checked as we found a couple of empty Gatorade bottles and a pair of tennis shoes there.
Verified traveller
Stayed 2 nights in Feb 2024
10/10 Excellent
Greg
Business traveller
15 Feb 2024
Liked: Cleanliness, staff & service, room comfort
Greg
Stayed 1 night in Feb 2024
6/10 Okay
Chantrea
Travelled with partner
12 Feb 2024
Disliked: Property conditions & facilities
You get what you pay for. Room obviously needs an upgrade or remodel. Shower pressure was poor.
Chantrea
Stayed 2 nights in Dec 2023
6/10 Okay
Justin
Travelled with family
12 Feb 2024
Disliked: Property conditions & facilities
You get what you pay for...
Uhh our room was ok. Everything is beat up as far as furniture. Don't look under your bed unless you want to see dust bunnies and random crap from previous guests(socks). Our friends had their rental car tires stripped and stolen while parked on property. Kinda sketchy experience over all.
Staff was super friendly and helpful. I would like to give a special thanks to Antoinette. Made us feel super welcome. Everyone was very nice. She just had something very welcoming about her.
Lynda
Stayed 3 nights in Feb 2024
8/10 Good
Verified traveller
Travelled with family
1 Feb 2024
Liked: Staff & service, room comfort
Little run down but great staff good breakfast and easy parking. Restaurant at sister hotel next door was good also.