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Reviews of Home2 Suites by Hilton Mesa Longbow, AZ

2.5 out of 5
Home2 Suites by Hilton Mesa Longbow, AZ
5643 East Longbow Pkwy, Mesa, AZ

Reviews

9.6

Exceptional

Rating 10 - Excellent. 223 out of 267 reviews" "
Rating 8 - Good. 32 out of 267 reviews" "
Rating 6 - Okay. 5 out of 267 reviews" "
Rating 4 - Poor. 3 out of 267 reviews" "
Rating 2 - Terrible. 4 out of 267 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Customer Service on 1 May 2024
Frank, thank you for your stellar rating of Home2 Suites by Hilton Mesa Longbow. We're thrilled to hear about your positive experience and greatly appreciate your support. We hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

John, Moneta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, convenient to west Mesa, AZ. Great employees and very well stocked with amenities. Would definitely book again.
Stayed 2 nights in Apr 2024
Response from Customer Service on 23 Apr 2024
John, it's encouraging to hear that you had an exceptional stay at Home2 Suites by Hilton Mesa Longbow. We're pleased to know our strategic location was beneficial, and you found our well-equipped hotel and dedicated team members to your liking. We're eagerly waiting for your return visit in the future.

10/10 Excellent

Marisol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Customer Service on 22 Apr 2024
Marisol, it's wonderful to hear about your exceptional rating on your stay at Home2 Suites by Hilton Mesa Longbow. We look forward to welcoming you back in the future for another delightful experience.

2/10 Terrible

Syyean

Disliked: Staff & service, amenities
They overbooked the hotel, "upgraded" us from a 1 bedroom suite to 1 king bed suite which is lower tier. What a dishonest front desk staff. When I raised the concern, front desk (Alejandra) just wouldn't acknowledged the room they gave us was a lower tier room. The worst customer service I have ever experienced in any hotel. The room I booked was $100 more than the "upgraded" room!!!
Stayed 2 nights in Apr 2024
Response from Customer Service on 24 Apr 2024
Thank you for the feedback, Syyean. You will be contacted by a member of our team.

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El personal súper amable, las instalaciones bien equipadas, todo muy limpio, el desayuno de lo mejor, disfrutamos cada momento de nuestra estancia.
Stayed 2 nights in Apr 2024
Response from Customer Service on 15 Apr 2024
Elizabeth, estamos encantados de saber que disfrutó de su estadía en Home2 Suites by Hilton Mesa Longbow. Es maravilloso saber que los dedicados miembros de nuestro equipo, las instalaciones bien equipadas, la limpieza excepcional y el agradable desayuno mejoraron su experiencia con nosotros. Saber que disfrutó cada momento de su estadía es el mejor cumplido que podemos recibir. Gracias por compartir sus comentarios. Esperamos ansiosamente su regreso.

10/10 Excellent

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 7 nights in Apr 2024
Response from Customer Service on 15 Apr 2024
David, thank you for sharing your experience at the Home2 Suites by Hilton Mesa Longbow. It's heartening to learn that our team members delivered on our promise of friendly service. We hope that you'll return for another wonderful stay in the near future.

10/10 Excellent

Jerry

Travelled with family
Liked: Amenities
Very welcoming at the front desk.
Stayed 1 night in Apr 2024
Response from Customer Service on 16 Apr 2024
Jerry, it's wonderful to see your positive feedback! We're delighted to hear you found our front desk at Home2 Suites by Hilton Mesa Longbow to be welcoming. Our dedicated team members constantly aim for this level of guest satisfaction. Thank you for sharing your experience, we can't wait to see you again!

10/10 Excellent

Isabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet property with a good breakfast cafe and nice outdoor seating area.
Stayed 2 nights in Apr 2024
Response from Customer Service on 15 Apr 2024
Isabel, thank you for sharing your delightful experience at Home2 Suites by Hilton Mesa Longbow. We're thrilled you enjoyed our tranquil environment, satisfying breakfast café, and our comfortable outdoor area. We appreciate your feedback and look forward to welcoming you back in the near future.

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 7 nights in Apr 2024
Response from Customer Service on 15 Apr 2024
Steven, it's wonderful to know that you found Home2 Suites by Hilton Mesa Longbow to be a pleasant place for your stay. We're grateful for your feedback and hope to have the opportunity to serve you again in the future.

4/10 Poor

maria

Travelled with family
Liked: Amenities, property conditions & facilities
The property was pretty and well maintained. It was very close to nature trails and dining (although only a few choices). The staff was friendly. I didn't like that it was so far from the city and other attractions. There was always some noise coming from the bathroom. The bathroom door was missing a handle and was really hard to open and close. We had to always push, and shove, and claw our way in and out. We reserved 6 nights but we didn't get change of sheets till the fourth night and only because we requested it. Same thing with the towels: nobody cared to refresh if we did not ask for it. The couch smelled.
Stayed 5 nights in Apr 2024
Response from Customer Service on 11 Apr 2024
Maria, we appreciate your comments and we're glad to hear you found the property appealing and well-kept. Our location indeed is close to nature trails and a few dining options. The team members were glad to have been friendly towards you.However, we acknowledge the inconveniences you've reported, such as challenges with your bathroom fixtures, noise, and housekeeping schedule. We're also concerned about your couch observation. Rest assured, we constantly strive to improve our services based on valuable feedback like yours.We strive to make our guests comfortable and regret that we missed the mark during your stay. We hope for a chance to make your next stay more satisfying.

10/10 Excellent

Kent

Stayed 2 nights in Apr 2024
Response from Customer Service on 8 Apr 2024
Kent, thank you for your high rating of Home2 Suites by Hilton Mesa Longbow. We are thrilled you had a memorable experience. We look forward to your return visit.

10/10 Excellent

Christina

Travelled with family, Travelled with family and small children
We had a great few nights. The staff were all friendly, the property was clean and comfortable, there was entertainment close by as well as grocery and dining. I would stay here again.
Stayed 2 nights in Mar 2024
Response from Customer Service on 11 Mar 2024
Christina, thank you for choosing Home2 Suites by Hilton Mesa Longbow. It's delightful to know our team members' friendliness, our property's cleanliness, and our convenient location left a positive impression on you. We're excited to hear you had an enjoyable stay and we look forward to your next visit.

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Customer Service on 19 Feb 2024
Margaret, it's heartwarming to know you had a five-star stay at Home2 Suites by Hilton Mesa Longbow. We appreciate your rating and we're looking forward to your next visit. Thank you!

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Customer Service on 29 Jan 2024
Dan, thank you for choosing Home2 Suites by Hilton Mesa Longbow. We're delighted that your stay was enjoyable and appreciate your rating. We hope to welcome you again soon.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Customer Service on 25 Jan 2024
Mary, it's great to know you had a positive experience at Home2 Suites by Hilton Mesa Longbow. We value your feedback and look forward to welcoming you back the next time your travels bring you our way.

10/10 Excellent

Jeffrey, Kirkland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Service on 24 Jan 2024
Jeffrey, it's wonderful to see your high rating for Home2 Suites by Hilton Mesa Longbow. We hope this means you had a memorable stay with us. Thank you for taking the time to rate us, and we look forward to welcoming you back soon.

10/10 Excellent

Tina

Stayed 1 night in Jan 2024
Response from Customer Service on 10 Feb 2024
Thank you for the 5/5 rating, Tina!It's excellent you enjoyed your time at Home2 Suites by Hilton Mesa Longbow so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 Excellent

Alvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The golf course out back the bbq pit and patio area are one of the nicest I’ve come across lately
Stayed 1 night in Jan 2024
Response from Customer Service on 15 Jan 2024
Alvin, it's wonderful to hear that you appreciated the golf course and barbecue pit at Home2 Suites by Hilton Mesa Longbow. We pride ourselves on the meticulous care we put into our outdoor amenities. We hope you had plenty of opportunities to relax and unwind. We're looking forward to welcoming you back again soon!

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great amenities
This is our second stay at this location. Again, it was just what we needed. Staff was friendly, professional and extremely helpful. Definitely will be staying there in the future.
Stayed 3 nights in Jan 2024
Response from Customer Service on 12 Jan 2024
Maria, we're so pleased to hear you've enjoyed your stays at Home2 Suites by Hilton Mesa Longbow and it's terrific to know that our team members met your expectations with their friendliness and professionalism. We're already looking forward to your next visit in the future.

10/10 Excellent

ASHLEY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star hotel ⭐️
Great stay! Super friendly staff and housekeeping did a fantastic job!
Stayed 9 nights in Dec 2023
Response from Customer Service on 10 Jan 2024
ASHLEY, it's fantastic to know you had a wonderful stay at Home2 Suites by Hilton Mesa Longbow. Our dedicated team always strives to offer the friendliest service, and our housekeeping colleagues take pride in maintaining the highest standards of cleanliness. We eagerly look forward to your next visit.

10/10 Excellent

Kimberly, Scottsdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and spacious. A little chilli though. Hope the heater works on this cold night.
Stayed 1 night in Jan 2024
Response from Customer Service on 13 Jan 2024
Kimberly, it's wonderful to hear you found Home2 Suites by Hilton Mesa Longbow to be a great and roomy place to stay. We appreciate your feedback regarding the temperature. Rest assured, the comfort of our guests is a top priority and our team members are always on hand to help with any adjustments needed. We hope your stay was warm and cozy on the cool night.

10/10 Excellent

Mariesa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Customer Service on 9 Jan 2024
Mariesa, it's wonderful to see your high rating of Home2 Suites by Hilton Mesa Longbow. Thank you for taking the time to share your experience. We're thrilled you enjoyed your stay with us. Looking forward to welcoming you back on your next visit.

8/10 Good

Kerry

Stayed 3 nights in Dec 2023
Response from Customer Service on 9 Jan 2024
Kerry, thank you for choosing Home2 Suites by Hilton Mesa Longbow for your stay. We're pleased to see you found your overall experience positive. We look forward to welcoming you back on your next visit!

10/10 Excellent

tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel
We love this hotel. It has everything you need. It is walking distance to fun activities and restaurants. The breakfast is great. This is our second booking at this hotel
Stayed 7 nights in Dec 2023
Response from Customer Service on 8 Jan 2024
Tamara, it's always a delight to hear when guests find Home2 Suites by Hilton Mesa Longbow to be a perfect fit for their needs. We're pleased you enjoyed our convenient location and breakfast variety. It's especially rewarding to have you return for a second stay. We truly appreciate your loyalty and look forward to serving you again.

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Service on 13 Jan 2024
Thank you for taking the time to leave this wonderful rating, Sally! We hope to see you again soon at Home2 Suites by Hilton Mesa Longbow so we can share yet another amazing experience!

10/10 Excellent

Avedis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff!
Stayed 1 night in Jan 2024
Response from Customer Service on 13 Jan 2024
Avedis, it's heartening to know that you appreciated the cordial nature of our team members at Home2 Suites by Hilton Mesa Longbow. We aim to provide an exceptional service and it's fantastic to hear that our efforts were recognized. We look forward to welcoming you back for another pleasant experience.

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a new hotel in the suburbs. This a great hotel for a business trip or needing extra space for relatives coming to visit. It has short term kitchen equipment and utensils and comfortable rooms. There is an outdoor heated pool and a nice patio area. My only complaint was the pool badly needed cleaning. Although it was a little cold, getting into the heated pool would have been a great option. It appears this was deprioritized because of the time of year.
Stayed 3 nights in Dec 2023
Response from Customer Service on 1 Jan 2024
Brian, thank you for your feedback. We're glad to hear that Home2 Suites by Hilton Mesa Longbow suited your needs, especially for those requiring an extended stay or a cozy gathering spot for visiting relatives. We're also happy that you appreciated our comfortable rooms and cozy outdoor recreation facilities. In response to your observation, our team is alerted, and they will make sure our outdoor amenities, including the pool, maintain attractive and inviting conditions all year round. We look forward to welcoming you back soon.

10/10 Excellent

Lucas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff
The staff was amazing, kind, and helpful.
Stayed 1 night in Dec 2023
Response from Customer Service on 29 Dec 2023
Lucas, thank you for sharing your wonderful experience at Home2 Suites by Hilton Mesa Longbow. It's heartening to know that our outstanding team members left a positive impression on you with their kindness and helpfulness. We appreciate your feedback and look forward to your next visit.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Amazingly very beautiful area. Very accommodating to our needs. Clean hotel all around
Stayed 1 night in Dec 2023
Response from Customer Service on 21 Dec 2023
Kim, thank you for highlighting the beauty of the area surrounding Home2 Suites by Hilton Mesa Longbow and our overall cleanliness. We're thrilled to hear that we were able to meet your needs effectively. We can't wait to offer you an equally delightful experience on your next visit.

10/10 Excellent

Anna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing! Service impeccable, breakfast fantastic, super clean! My one complaint has nothing to do with the hotel but the loud neighbors we had partying until 2. I have 3 little kids who thank goodness slept mostly through it, but I can’t wait to get home to sleep. We don’t stay in hotels often, but I’m glad we chose this one!
Stayed 1 night in Dec 2023
Response from Customer Service on 17 Dec 2023
Anna, it's terrific to hear that you found your stay at Home2 Suites by Hilton Mesa Longbow to be amazing. We're pleased to know that you appreciated the impeccable service, fantastic breakfast, and exceptional cleanliness of our facilities. We regret though that the noise from neighboring guests disturbed your rest. Rest assured, we are continuously exploring ways to improve the overall comfort of our guests. Thank you for choosing our hotel, and we hope you'll consider us again in the future despite your reservations.

10/10 Excellent

Melinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omg, comfy beds! I thought I was in my own home. Breakfast was good, I had oatmeal and they had a many options for toppings. Staff were nice and courteous. The shower had shampoo, conditioner and body wash which was convenient for us. In n out and Chipotle is 1/2 a mile away. We had a one night stay and would stay here again.
Stayed 1 night in Dec 2023
Response from Customer Service on 10 Dec 2023
Melinda, it's wonderful to know your stay at the Home2 Suites by Hilton Mesa Longbow matched the comfort and convenience of your own home. We're delighted our varied breakfast options and in-room amenities met your needs. It's great to hear our team members were kind and respectful. We're thrilled you enjoyed the neighboring food spots too. It's quite a compliment to know you would choose to stay with us again. Safe travels until then!

10/10 Excellent

Patricia

Travelled with family
We had a wonderful stay at this property. Hotel was very clean and the staff was super nice and friendly. The complimentary breakfast was amazing with plenty of options. Highly recommend.
Stayed 4 nights in Nov 2023
Response from Customer Service on 28 Nov 2023
Patricia, it's fantastic to read about your wonderful experience at the Home2 Suites by Hilton Mesa Longbow. We're thrilled that you appreciated our cleanliness along with our delightful team members. Your positive comments about our complimentary breakfast and its variety of options truly warms our hearts. We greatly appreciate your high recommendation and can't wait to welcome you back for another enjoyable stay.

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice establishment
Stayed 1 night in Nov 2023
Response from Customer Service on 14 Nov 2023
Christian, it's always lovely to hear such positive feedback from our visitors. We're delighted you enjoyed your stay at Home2 Suites by Hilton Mesa Longbow, and that you felt our hotel met your expectations. We truly anticipate you will visit us again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, friendly staff, very enjoyable stay
My husband and I had wonderful stay. We chose this hotel because it was right next to Longbow golf course. We were able to walk next door for our tee time. We loved that we were close to restaurants and shopping with easy freeway access. We will definitely return.
Stayed 3 nights in Oct 2023
Response from Customer Service on 11 Nov 2023
We're thrilled to hear that you took advantage of Home2 Suites by Hilton Mesa Longbow's perfect location. Its proximity to Longbow Golf Course, shopping districts and culinary destinations truly creates a seamless experience. We greatly appreciate your heartening feedback and can't wait to welcome you back for another remarkable stay!

10/10 Excellent

Destin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Customer Service on 10 Nov 2023
Destin, it's wonderful to see your perfect rating! We at Home2 Suites by Hilton Mesa Longbow can't thank you enough for choosing us during your stay. We look forward to your next visit.

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Customer Service on 1 Nov 2023
Thank you for this excellent rating, Christoph!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Home2 Suites by Hilton Mesa Longbow! We'd love to host you again someday for yet another unforgettable visit.

10/10 Excellent

George, Snohomish

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though our stay was short, this was the best extended stay hotel we've ever experienced. Items provided, kleenex, soap, shampoo, hair dryer. Excellent breakfast. This facility is in an industrial park though a list of nearby food establishments was provided.
Stayed 1 night in Oct 2023
Response from Customer Service on 17 Oct 2023
George, it's wonderful to hear that you had an excellent experience at Home2 Suites by Hilton Mesa Longbow. We're pleased you found the provided amenities helpful and our breakfast to your liking. Our location near food establishments certainly adds to the convenience. We look forward to your next visit, hopefully for a longer stay!

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was highlight of necessary stay
This was a necessary trip we were not looking forward to. However, this hotel provided the comfort, cleanlinest and friendly faces we needed at the end of long laborious days. Definitely will stay here again in needed. Spacious, clean rooms, wonderful staff and employees. Free laundry, well stocked rooms, quiet and comfortable!Great location for convenience. Well done!
Stayed 4 nights in Oct 2023
Response from Customer Service on 15 Oct 2023
Maria, it's fantastic to hear your experience at Home2 Suites by Hilton Mesa Longbow was positive despite the circumstances of your visit. It's also pleasing to know that the cleanliness, convenience of location, and the comforting surroundings made your stay more enjoyable. Our team members will be thrilled to learn that they contributed to your comfort. We appreciate your intention to choose us again and look forward to ensuring your next stay is equally comfortable.

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
They have the worst linens . Pool is very nice , tv is good with YouTube and netflix
Stayed 2 nights in Oct 2023
Response from Customer Service on 14 Oct 2023
Ana, it's pleasing to hear you appreciated our delightful pool and modern TV offerings with YouTube and Netflix at the Home2 Suites by Hilton Mesa Longbow. However, we're sorry to learn our linens didn't quite meet your expectations. We value your feedback and will ensure it's considered for improving our guests' experience. Thank you for taking the time to write a review.

8/10 Good

Kathi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Customer Service on 13 Oct 2023
Kathi, thank you for your positive rating. Your support for Home2 Suites by Hilton Mesa Longbow is greatly appreciated. We're thrilled to know that your stay with us met your expectations. Looking forward to welcoming you back soon.

10/10 Excellent

Carmen

Very friendly environment, very clean and comfortable accommodation . Good food and meals are excellent choices.
Stayed 1 night in Sep 2023
Response from Customer Service on 1 Oct 2023
Carmen, it's wonderful to note that at Home2 Suites by Hilton Mesa Longbow, you experienced the warmth of our environment and appreciated the cleanliness and comfort of your room. We're glad that our food selections also catered to your taste. Thank you for choosing us for your stay and it would be our pleasure to welcome you back in the future.

10/10 Excellent

Warren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Clean and well maintained. In the flight path of a small, nearby airport- but all small planes
Stayed 1 night in Sep 2023
Response from Customer Service on 30 Sept 2023
Warren, thank you for appreciating the cleanliness and upkeep of Home2 Suites by Hilton Mesa Longbow. We're delighted to hear you had a pleasant experience with us. Although we are situated near a flight route, we strive to ensure our guests' comfort. We look forward to welcoming you back next time you're in the area.

10/10 Excellent

Martha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was so clean and quiet
Stayed 1 night in Sep 2023
Response from Customer Service on 25 Sept 2023
Thank you for the kind words, Martha!It's excellent you enjoyed your time at Home2 Suites by Hilton Mesa Longbow! We pride ourselves in offering a clean and comfortable environment for all of our guests and your praise tells us we're succeeding. Thank you again for sharing your review with us!We can't wait to see you again soon for another amazing experience!

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean and rooms very roomy with kitchenette, nice size frigerater. Free breakfast with nice range of breakfast to choose from. I love the variety of coffee creamer available since coffee and cream is my favorite. I would definitely recommend this hotel. Shower has full size shampoo, conditioner and shower gel instead of small 1 oz samples which is never enough for a family of 4.
Stayed 1 night in Sep 2023
Response from Customer Service on 17 Sept 2023
Thomas, it sounds like you had a memorable stay at Home2 Suites by Hilton Mesa Longbow. We're pleased you appreciated the generously sized rooms complete with kitchenettes, and an array of breakfast options. Your affinity for our coffee creamer range and full-sized bathroom amenities is fantastic to hear. Your recommendation means a lot to us. We eagerly await your next stay with us.

10/10 Excellent

Taishi

Stayed 1 night in Sep 2023
Response from Customer Service on 7 Oct 2023
Taishi, thank you for your 5-star Expedia review. It's wonderful to know that your stay at Home2 Suites by Hilton Mesa Longbow was positive and we appreciate your support. We're looking forward to welcoming you back in the future.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great stay!
We were in town for my son’s baseball tournament and the location of your hotel was perfect! Central to both fields and so so so many restaurants, grocery, entertainment and I even had my nails done down the street. Very nice property and super safe. Rooms were great. I’d recommend that breakfast start at 6am on Saturdays and Sundays too only because if the kids have 8am games we have to be at the field by 7 so we couldn’t get breakfast if it starts at 7. That’s it! Great stay! Thank you
Stayed 2 nights in Sep 2023
Response from Customer Service on 12 Sept 2023
Hello, your kind feedback about Home2 Suites by Hilton Mesa Longbow is greatly appreciated! It truly warms our hearts to hear that the convenient location and excellent amenities assisted in making your stay a fantastic one. Additionally, we're delighted to know that our property's safety and the comfort of our rooms met your expectations. Meanwhile, we've noted your suggestion about the breakfast hours during the weekends for consideration. It's this sort of valuable feedback that helps us continually improve. Thank you again for recommending us and we look forward to welcoming you back for more enjoyable stays!

8/10 Good

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great! I liked the many choices we had. Our only dislike was the bathroom pocket door handle. Handle was very shallow and hard to open or close. Needs a redesign.
Stayed 3 nights in Sep 2023
Response from Customer Service on 11 Sept 2023
Dan, we appreciate your positive feedback about Home2 Suites by Hilton Mesa Longbow, particularly regarding our breakfast selection. We understand you faced challenges with the bathroom door handle. Your comment aids us in realizing areas where improvements might be needed. Thank you for bringing this to our attention, and we hope to have the opportunity to exceed your expectations during your next stay.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and nice. That is why we stay there. The area around the hotel is junky looking and ugly. This makes it not worth the price of the hotel.
Stayed 1 night in Sep 2023
Response from Customer Service on 5 Sept 2023
John, we're pleased to read that you value our consistently maintained and welcoming property. When it comes to the surrounding area, we recognize your concerns and we appreciate your feedback. We hope our commitment to cleanliness and service will inspire you to visit us again despite your impressions regarding the exterior. Thank you for sharing your thoughts.

10/10 Excellent

Naritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, extremely clean. The only downside is please add door handles to the restrooms. Having to close a door so heavy with such a small gap to put your fingers was really a pain. Overall really great though. Breakfast was good and the facility was very clean.
Stayed 2 nights in Sep 2023
Response from Customer Service on 4 Sept 2023
Naritza, thank you for sharing your experience at Home2 Suites by Hilton Mesa Longbow. We are delighted that you found our facilities exceptionally clean and enjoyed our breakfast. Your suggestion about the restroom door handles has been duly noted, we are always eager to hear guests' feedback that can help us enhance your stay. We're glad your overall stay was positive and look forward to welcoming you back soon.

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Aug 2023
Response from Customer Service on 30 Aug 2023
Leslie, it's terrific to see how much you enjoyed your stay at Home2 Suites by Hilton Mesa Longbow! We appreciate your feedback and look forward to seeing you again.