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Reviews of Drury Inn & Suites Phoenix Happy Valley

3 out of 5
Drury Inn & Suites Phoenix Happy Valley
2335 W Pinnacle Peak Rd, Phoenix, AZ

Reviews

9.6

Exceptional

Rating 10 - Excellent. 825 out of 1000 reviews" "
Rating 8 - Good. 140 out of 1000 reviews" "
Rating 6 - Okay. 16 out of 1000 reviews" "
Rating 4 - Poor. 6 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was conveniently located near where I was attending training and provided some decent food as a courtesy for both breakfast and dinner.
Stayed 4 nights in Apr 2024

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the area
Stayed 1 night in Apr 2024

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, safe, and lots of food options.
Stayed 1 night in Apr 2024

10/10 Excellent

Dena, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

ARLENE C

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here if at all possible
Stayed 1 night in Apr 2024

10/10 Excellent

Anissa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms, hotel meals were great, and the stand was very helpful and nice. Would stay here again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Drury Inn in Happy Valley was fantastic! The breakfast buffet had a great selection, and the rooms were clean and comfy. The pool and hot tub were perfect for relaxing, and the evening buffet was a nice bonus. Overall, it was a great getaway spot! Highly recommend it!
Stayed 2 nights in Mar 2024

10/10 Excellent

Keith

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars
Stayed 1 night in Mar 2024

8/10 Good

Allison

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Mar 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly staff. Very clean. Nice breakfast.
Stayed 1 night in Mar 2024

10/10 Excellent

Jonathan

Stayed 1 night in Mar 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vicki at the front desk was so helpful and welcoming. She set the tone for our stay and came by at breakfast to say hi It’s people like that that make you want to return.
Stayed 1 night in Feb 2024

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities
Dirty mirrors and toilet was dirty.
Stayed 1 night in Feb 2024

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Becky

Stayed 1 night in Feb 2024

10/10 Excellent

Sandra, Hamburg

Liked: Property conditions & facilities
Everything was excellent, could not do anything better
Stayed 4 nights in Feb 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was outstanding, very friendly and helpful
Stayed 2 nights in Feb 2024

4/10 Poor

Mark, Bear

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
What made my stay so bad was the constant issues with the elevators where only one would work out of three.. And there were times when that one didn't work causing me to traverse 5 flights of stairs and when it did work waiting for what seemed like hours for an elevator..
Stayed 3 nights in Jan 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Phyllis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place to stay if you are going to be in the Phoenix area. All of the staff were very friendly and helpful. We enjoyed the Kick Back too.
Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel property was very clean. The room (suite) was a good size. Comfortable beds. The staff was very friendly and informative. Breakfast and cocktail hour were nice to have. The shower towels were small and rough but that was my only complaint.
Stayed 2 nights in Jan 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Aimee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Drury was very pleasant. The staff was excellent, friendly & efficient, especially the food service staff (specifically Tyrone, Marian & Angela) who served & maintained the complimentary breakfast bar and evening “Kick Back & Relax” happy hour buffet. The complimentary evening happy hour buffet is, in our experience, a unique amenity for a hotel in this price range. Our room was very clean. Check in & check out was very efficient & easy and the front desk staff was very friendly.
Stayed 2 nights in Jan 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
another good stay
Drury Inn continues to give a good stay, and decent value for us at this location. Other than the shower valve leaking a little, everything was spot on..
Stayed 3 nights in Jan 2024

10/10 Excellent

Kelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would HIGHLY recommend staying here. The staff is exceptional and you get a free dinner as well as free breakfast. It was very very good! Rooms were clean and nice too! Will definitely stay again!
Stayed 3 nights in Dec 2023

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was welcoming and very cheerful and kind.
Stayed 1 night in Jan 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Aleka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice stay with kids
The accomodations were above what we were anticipating. I was skeptical of the evening food offerings as no other 3 star hotel I've stayed at offered an evening meal for free. The evening meal was phenomenal and they really do follow the menu that changes every day. The room was in excellent condition, though the windows do not open. I like to have fresh air in a small hotel room, but the air-conditioner worked well.
Stayed 3 nights in Dec 2023

10/10 Excellent

Kei

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff!
Stayed 1 night in Dec 2023

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the outdoor hot tub.
Stayed 1 night in Dec 2023

10/10 Excellent

Jaynie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% would recommend
The BEST experience. We had my mom stay over Christmas, and she felt super safe there, and everything was immaculate. Workers were also fantastic. View was also great! 100% would recommend.
Stayed 3 nights in Dec 2023

10/10 Excellent

Ruben

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and the happy hour and breakfast were great!
Stayed 1 night in Dec 2023

10/10 Excellent

Brad

Stayed 1 night in Dec 2023

10/10 Excellent

Christine

Stayed 2 nights in Dec 2023

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service plus great rooms and beds. The tv didn't have all the channels it said or maybe we just didn't know how to get them but other than that we had a great stay.
Stayed 3 nights in Nov 2023

10/10 Excellent

Theron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Federico

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were awesome very friendly and facilities were very clean and comfortable will stay again
Stayed 3 nights in Nov 2023

10/10 Excellent

Coleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive & wonderful. We definitely will stay again.
Stayed 4 nights in Nov 2023

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 2 nights in Nov 2023

10/10 Excellent

Walter

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo está bien. Me gusto el servicio.
Stayed 2 nights in Nov 2023

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Nov 2023