My parents, daughter, and myself came down to visit my sons who are 19 year old twins, and just moved to the area for school. They were home for thanksgiving, and just started new jobs, so we decided it would be easier to come to them for Christmas, we are from MN. The home was perfect and made Christmas feel much like it would back home. The pool did not heat, I was most likely not doing it correctly, but the hot tub was perfect and exactly what this mom needed! It was great to have our own space to enjoy Christmas together. The host were more than accommodating and answered questions immediately, even with it being a holiday. Thank you for the wonderful stay.