Phala Hotels, Ban Chang

"Great location, hotel and staff. We would definitely recommend and return if we are back in Pattaya "

"Very good hotel, Staff are great..m"

"Nice size room and very quiet. Good breakfast, staff very obliging. Within walking distance of Terminal 21. "

"the only downside is no decent UK TV options and no Netflix."

"Everything!"

"From the moment we arrived at the Melia Hotel, the entire experience was nothing short of exceptional. The staff’s attentiveness, friendliness, and professionalism truly elevated our stay. The property was spotless, the rooms were immaculate, and every corner of the hotel reflected a high level of cleanliness and care. The food was absolutely delicious from breakfast to dinner, every meal was perfectly prepared and beautifully presented. The service throughout the hotel was consistent, attentive, and genuine. A special thank you to the incredible team who made our stay unforgettable: Dada, Pom, Bam, Gap, and Chelsea in the Level Lounge their warmth, hospitality, and attention to detail were world-class. Max at the door always greeting us with a smile and making us feel genuinely welcome. Ann, Noah, Bev, and Aom at the Lula Pool Bar their energy, friendliness, and service created such a fun and relaxing atmosphere every day. Lin, the doorman for always going above and beyond with his kindness and professionalism. George, the Guest Experience Director, and Peter, the Food and Beverage Director. Their leadership is clearly reflected in how well-trained, passionate, and caring their team is. This hotel sets the standard for true hospitality, warm, polished, and effortlessly luxurious. Every team member we encountered made us feel valued and appreciated. We can’t wait to return!"

"All amenities are to a very good standard "

"Good to stayed "

"Friendly staff, clean facilities, great location"