The Petrolina Palace Hotel sits in the center of town, where guests enjoy a complete morning breakfast buffet before relaxing by the outdoor pool or dedicated children's pool. A poolside bar, lovely garden, and complimentary in-room WiFi enhance the experience.
Reviews
6.86.8 out of 10
Popular amenities
Pool
Breakfast included
Parking included
Free Wi-Fi
Restaurant
Air-conditioning
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Consider a stay at Petrolina Palace Hotel and take advantage of a free breakfast buffet, a poolside bar and a terrace. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
An outdoor pool and a children's pool
Free self-parking
A lift, meeting rooms and smoke-free property
A 24-hour front desk, luggage storage and free newspapers
Room features
All 53 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and minibars.
Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
10 per cent destination fee will be charged.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
No pets and no service animals are allowed at this property
Frequently asked questions
Does Petrolina Palace Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Petrolina Palace Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Petrolina Palace Hotel?
Self-parking is free at this property.
What time is check-in at Petrolina Palace Hotel?
Check-in start time: 2:00 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.
What time is check-out at Petrolina Palace Hotel?
Checkout is at noon.
Where is Petrolina Palace Hotel located?
Situated in Petrolina, this hotel is within a 15-minute walk of Oficina do Artesao Mestre Quincas, Dom Malan Square and Petrolina Cathedral. Sao Francisco River Park and Petrolina Waterfront Square are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0
Cleanliness
6.0
Amenities
8.0
Staff & service
6.2
Property conditions & facilities
Rating 10 - Excellent. 1 out of 18 reviews
10 - Excellent
1
Rating 8 - Good. 8 out of 18 reviews
8 - Good
8
Rating 6 - Okay. 6 out of 18 reviews
6 - Okay
6
Rating 4 - Poor. 2 out of 18 reviews
4 - Poor
2
Rating 2 - Terrible. 1 out of 18 reviews
2 - Terrible
1
Reviews
Verified
6/10 Okay
Hector
22 Apr 2022
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Esta un poco viejo y falta mantenimiento. El personal muy amable y servicial
hotel deixou muito a desejar... elevador nao funcionava... quarto com cheiro ruim... chuveiro ruim... lençóis e toalhas velhas...enfim! pro valor q foi pago, foi simplesmente um absurdo
Boa estadia, com quarto amplo, café da manhã bom, 2 elevadores funcionando, wifi em todas as áreas do hotel, localização ótima. Apenas a piscina foi prejudicada pelas construções ao lado do hotel, fazendo sombra a maior parte do dia.
O hotel é muito bem localizado. O quarto e o banheiro são grandes. Como sugestão poderia ter varal de chão na varanda para pendurar roupas molhadas. A área da piscina é muito agradável e bem cuidada. Pretendo voltar.
Anne
Stayed 3 nights in Oct 2021
Verified
6/10 Okay
Verified traveller
25 Aug 2021
Disliked: Staff & service
Simples
É um quarto grande, mas muito simples. Os elevadores precisam ser consertados!
Verified traveller
Stayed 1 night in Aug 2021
Verified
6/10 Okay
Frederick
4 Nov 2020
Liked: Staff & service
Mediano
Café da manhã deixa muito a desejar e a conservação e limpeza dos quartos também, não ficaria novamente, na cidade tem outros bem melhores pelo mesmo valor cobrado por esse hotel.