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City Express by Marriott Port Hope

2.5 star property
Perfect balance of convenience and comfort at this Port Hope hotel, with hearty breakfast and modern amenities for productivity.

Choose dates to view prices

Located in downtown Port Hope, the Comfort Inn welcomes guests with a breakfast buffet and attentive staff. Visitors can maintain routines with in-room WiFi for work, a fitness center for workouts, and complimentary newspapers to stay informed.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi
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About the area

Port Hope is home to City Express by Marriott Port Hope. The area's natural beauty can be seen at Lake Ontario and Cobourg Beach. Park Theatre & Performing Arts Centre and Maple Crescent Farm are also worth visiting. Visit our Port Hope travel guide
Map
Route 2211 County Road 28, Port Hope, ON, L1A 3V6

What's nearby

  • A beach with a lifeguard tower and the ocean in the background.
    Cobourg Beach
    11 min drive - 14.5 km
  • Port Hope Conservation Area
    1 min drive - 1.9 km
  • East Beach
    3 min drive - 3.6 km
  • Rice Lake
    12 min drive - 17.2 km
  • Canadian Tire Motorsport Park
    36 min drive - 56.5 km

Getting around

  • Port Hope Station
    5 min drive

Restaurants

  • Toe Beans Cat Cafe
    4 min drive
  • McDonald's
    11 min walk
  • Pizza Pizza
    4 min drive
  • Tim Hortons
    8 min drive
  • KFC
    4 min drive

About this property

City Express by Marriott Port Hope

  • Hotel near Lake Ontario
  • City Express by Marriott Port Hope provides amenities, such as free continental breakfast and a gym. Stay connected with free in-room WiFi.
  • You'll also find perks such as:
    • Free self-parking
    • Motorhome/coach/lorry parking, a 24-hour front desk and coffee/tea in reception
    • Smoke-free property and a lift
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 90 rooms offer comforts such as air conditioning, in addition to amenities such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
  • Other amenities include:
    • Baths or showers, free toiletries and hairdryers
    • Flat-screen TVs with cable channels
    • Coffee/tea makers, housekeeping and phones

Similar properties

Exterior
Hampton Inn by Hilton Port Hope Cobourg
Port Hope
  • Pool
  • Breakfast included
  • Parking included
  • Air-conditioning
8.6 out of 10, Excellent, 698 reviews
The price is AU$243
includes taxes & fees
29 July - 30 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is City Express by Marriott Port Hope pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CAD 10 per pet, per day. Service animals are exempt from fees.

How much is parking at City Express by Marriott Port Hope?

Self-parking is free at this property.

What time is check-in at City Express by Marriott Port Hope?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at City Express by Marriott Port Hope?

Checkout is at 11 AM.

Where is City Express by Marriott Port Hope located?

Situated in Port Hope, this hotel is within 2 miles (3 km) of Port Hope Conservation Area, Fresh off the Vine and Port Hope Archives. Capitol Theater and Northumberland Rock and Roll Experience are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

City Express by Marriott Port Hope Reviews

7.2

Good

7.2

Cleanliness

6.6

Amenities

7.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 91 out of 296 reviews
Rating 8 - Good. 89 out of 296 reviews
Rating 6 - Okay. 49 out of 296 reviews
Rating 4 - Poor. 20 out of 296 reviews
Rating 2 - Terrible. 47 out of 296 reviews

Reviews

Verified

2/10 Terrible

Craig

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon my arrival the hotel was under renovations and not a person anywhere. I had booked my room approximately 6 weeks prior to my arrival. They accepted my payment and sent detail of my booking. Never did they send me an email stating they could not accommodate me. It took me a half hour just to find a number to speak to someone at Expedia. I was then on the phone for an additional 1.5 hours waiting for them to find me another place to stay.
Stayed 2 nights in Jun 2026
Verified

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
L’hôtel était fermé à notre arrivée
Stayed 2 nights in May 2026
Verified

2/10 Terrible

Phil

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked on Expedia in March and arrive in May to the hotel only to find out is was closed since October for rebranding. I never got to stay at the Port Hope Inn as it was a construction site on my arrival. It was a trip for National Lampoons. Sorry were closed. Wally World.
Stayed 2 nights in May 2026
Verified

2/10 Terrible

James

There is NO property!! There is no Port Hope Inn. It was apparently sold to City Express by Marriott. We arrived at the location only to find it CLOSED and under renovations. You gladly took my money, declared it non refundable, and sent me to a place that doesn't exist! This is bad! It took us 3 hours of driving around the area and beyond to find a place to stay, which was difficult because virtually all of the rooms were booked due to a major dance competition and a school reunion in the area. I want you to return my money and provide other compensation of some form because of the stress and complete inconvenience you caused me. This was totally unacceptable!
Stayed 3 nights in May 2026
Verified

2/10 Terrible

Sophie

We got there and the hotel was closed for renovation. Nobody told us about it. Still waiting for the refund...
Stayed 1 night in May 2026
Verified

2/10 Terrible

Stephanie

To my surprise upon arrival, it was closed under renovations! No notification of closure.
Stayed 1 night in May 2026
Verified

2/10 Terrible

Cynthia

I received a message telling me my reservation had to be cancelled due to a burst water leak, yet the actual cancellation was not made and I have yet to receive a refund or response. Unable to reach anyone.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Timothy

Disliked: Property conditions & facilities
The staff was amazing. But it’s being renovated. And had a lot to be desired. And wasn’t given any warning it was being renovated. Expedia didn’t warn as well
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Melissa

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel should not be allowed to take visitors. The halls smelled of sewage, windows had caution tape, we booked the “Comfort Inn” but the hotel is actually called the Port Hope Inn. We all got extremely tired and felt dizzy shortly after going into our room - I asked the person working if they had CO2 alarms as we felt unwell. She said the things on the ceiling were - I showed her a picture which I had already researched and had discovered they weren’t. She said she would text her manager to inquire. When she came back to our room she rudely said that bc the heating was a radiator they didn’t require CO2 alarms. My family was feeling ill in the room so I had to book another hotel and we left. The rooms were also very dirty and disgusting (which I was okay with at first as we were staying due to a last minute emergency), but we had to leave as we did not feel safe and they were not concerned at all.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Courtney

Disliked: Cleanliness, amenities, property conditions & facilities
Comforter covered in dog hair and dirt. Carpets peeling up. Hotel under construction so no breakfast or even coffee as advertised. Beds were terribly uncomfortable
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

ROBIN

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is under construction. You did not mention that. The price you charged me was greater than if i had booked directly with the hotel. The wallpaper is literally peeling off the walls. I feel like I am in the Hotel California. I talked with the staff but there is no refund because i booked through Expedia so i am staying but not happily. There is also a terrible smell in the hallway. What a disappoint and a really experience through Expedia.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities
Everything was perfect. Location and very clean. Staff was helpful and friendly. Definitely recommend this place
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Surprised at the price of parking. No oversize vehicles. No warning before booking.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kenneth

Liked: Staff & service
The inn is undergoing extensive renovations, so a report will only be appropriate and pertinent, once they have all been completed and we are looking forward to that .
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities
Very old building , rooms Very cold room hotels should be out of bussiness
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Staff & service
Bon rapport qualité/prix
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Stephanie

Liked: Staff & service
Budget hotel..It suits your needs. Staff friendly and good location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Malo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Megan

Disliked: Cleanliness
The room was absolutely filthy, I’ve never stayed in a room so dirty and gross.
This was from me wiping the floor around the tub.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Randolph

Liked: Cleanliness, amenities, property conditions & facilities
Room was OK but dated Staff was nice
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Randy

Disliked: Cleanliness, amenities
Shampoo rack in bathroom was empty. Hair dryer didnt work. Phone didnt work. Only 4 or 5 tv channels. Breakfast was not good . Thay didn't have any eggs. Not going back
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, amenities, property conditions & facilities
Oui le personelle très courtoie et chambre très propre et tout dans l'ensemble
Stayed 1 night in Nov 2025
Verified

8/10 Good

Colin

Liked: Amenities, property conditions & facilities
Room was good. Bed was comfortable and the staff were all very friendly! We'll be back!
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

Cassy

Disliked: Cleanliness, amenities, property conditions & facilities
The room was extremely neglected, unclean and under construction.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Wolfgang

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean. Good breakfast. Upkeeps needed on rooms.
Stayed 2 nights in Nov 2025