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"Friendly staff and clean rooms. Loved the pisco sour class they offered which allowed us to learn how to make our own delicious cocktails. "

"One of the most beautiful hotels I’ve ever stayed at. Exquisite in every way!"

"Good location and close to everything. Staff were very helpful and attentive to your need. A real hidden gem!"

"Wonderful staff, beautiful room with crisp linens. Big plus for me was the bathtub 🛁, I had a fabulous soak. "

"Great place!"

"We had a studio suite, which was fantastic. Large seating area, huge bed, lovely bedding, jetted bath, huge walk in shower, 2 big screen smart TVs, shared patio area (5th floor, views over river and town). 2 complimentary bottles of water (free filtered dispenser and coffee/tea station in lobby) and plate of welcome cookies. Breakfast, which is great buffet option and eggs cooked to order too, starts at 5am, not 6.30 as stated in description, so we were able to enjoy it before setting of for Machu Picchu. It’s at the top of town, but it’s less than 5 minute walk down the riverside path to the bus for MP, and a 5 minute walk up from the train station. Very friendly helpful staff, and will store your luggage whilst at MP too."

"Clean rooms..good food."

"The staff was so kind and professional. They arranged my airport transfer. From the time we arrived the service was excellent. I would highly recommend."

"The room was clean and the staff was extremely gentle with us. The service in Los Portales is exceptional. "