Front of property

Reviews of Great Southern Hotel Perth

3 out of 5
Great Southern Hotel Perth
15 Robinson Avenue, Perth, WA

Reviews

8.4

Very good

Rating 10 - Excellent. 482 out of 1002 reviews" "
Rating 8 - Good. 355 out of 1002 reviews" "
Rating 6 - Okay. 80 out of 1002 reviews" "
Rating 4 - Poor. 37 out of 1002 reviews" "
Rating 2 - Terrible. 48 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Good Fantastic stay.
Stayed 3 nights in May 2024
Response from Kaye on 9 May 2024
Dear Adrian,Thanks for sharing your lovely ratings with us and the community. We hope to see you soon!Best regards,KayeThe Great Southern Hotel Management

8/10 Good

jose leo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was clean and staff were helpful. although we booked for a no housekeeping option, housekeeping refilled our toiletries and offered fresh towels everyday.
Stayed 4 nights in May 2024
Response from Kaye on 7 May 2024
Dear Jose,Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!Kind regards,KayeThe Great Southern Hotel

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice comfortable and relaxing atmosphere in a quiet part of northbridge. Very welcoming, knowledgeable and helpful staff.
Stayed 1 night in Apr 2024
Response from Kaye on 24 Apr 2024
Dear Neil,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your trust again. So, please consider us again on your next trip!Kind regards,KayeThe Great Southern Hotel Management

8/10 Good

Gerry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I genuinely hate hotels in perth. Massively overpriced rooms for one if the most boring cuties in thevworld...but i liked this place. Clean, modern, nice staff, good restaurant and bar. Had a nice feel to the place. Room waswell equipped but no complementary water which no one in perth does. I won't drink tap water if i can help it but all up a satisfying stay.
Stayed 2 nights in Apr 2024
Response from Kaye on 24 Apr 2024
Dear Gerry,We are incredibly grateful that you took the time out of your busy schedule to rate us. We hope to have you back with us soon!Kind regards,KayeThe Great Southern Hotel Management

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased with my choice. Excellent value for your money. My lodging preference now whenever I’m in Perth I would definitely recommend this hotel.
Stayed 3 nights in Apr 2024
Response from Kaye on 17 Apr 2024
Dear Leigh,Where words fall short, ratings do the job! Thank you for such gracious ratings! We're happy to learn that we have succeeded in providing a great guest experience at our hotel. But the plan is to keep getting better and better, and we hope to cherish clients like you by earning your trust again and again!Kind regards,KayeThe Great Southern Hotel Management

10/10 Excellent

ANH

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Kaye on 15 Apr 2024
Dear Anh,Your 5/5 rating fills us with joy! We're thrilled that you had a wonderful stay with us. Your satisfaction is our ultimate goal, and your feedback motivates us to continue delivering exceptional service. We can't wait to host you again and provide another outstanding experience.Kind regards,KayeThe Great Southern Hotel Management

2/10 Terrible

Dominic

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel carpark and lobby where great. Clean, smart, secure. The reception staff were smart and polite. We were only given one room key, and when we went to our room ( level 1 , room 60), we were horrified. Dirty walls and doors, the surface above the fridge was stained and there were stains on the carpet. The room was more bland and basic than any budget motels we have stayed at for a lower cost. Extremely un impressed, we went to see the band we had driven up from down south to see, and upon return to the room, we decided we could not stay in the room and decided to make the 2.5 hour drive home. We arrived at 0230. We will never consider the Great Southern Hotel again. $199 for nothing. It certainly does not deserve the rating it has.
Stayed 1 night in Apr 2024
Response from Kaye on 12 Apr 2024
Dear Dominic,Thank you for your wonderful words regarding our lobby, and hotel car park and for complimenting our lovely staff. Regarding your concern about the dirty door and walls in your room, and the surface above the fridge, please be advised that we have raised them with our housekeeping team. They will have it listed for spring cleaning as soon as possible. We are sorry for the inconvenience and for not meeting your room expectations. We wish to be given another chance to correct this mistake and serve you better than you deserve. With kind regards,KayeThe Great Southern Hotel Management

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kaye on 4 Apr 2024
Dear Stephen,Thank you for your rating. We hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out! Kind regards,KayeThe Great Southern Hotel Management

10/10 Excellent

peter

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Kaye on 26 Mar 2024
Dear Peter,Thanks for sharing your lovely ratings with us and the community. We hope to see you soon!Kind regards,KayeThe Great Southern Hotel Management

10/10 Excellent

Sara

Business traveller
Liked: Cleanliness, staff & service
I have stayed again in Great Southern Hotel because it is very well organised and clean. It is not a luxury hotel but clean, safe, and organised. It was enough for my short stay. I have to make sure I book room with window as if you don't pay attention you might book a room without window which I can not stand.
Stayed 2 nights in Mar 2024
Response from Kaye on 11 Mar 2024
Dear Sara,Thank you so much for the fabulous rating. We really appreciate your stay and sharing the word about us. We look forward to hosting you soon, Sara!Kind regards,KayeThe Great Southern Hotel Management

10/10 Excellent

VIRGINIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and professional.Hotel very Convenient to Northbridge and public transport. Secure parking at hotel for $20. Easy walk to many pubs, clubs, restaurants. Short uber ride to Windan Bridge (westside) for events at Optus stadium Short 5 minute walk to Woolworths Highgate for snacks. Asian supermarket also next door. Breakfast at hotel restaurant was yummy and just rhe right sized serve. Bed was comfy and amenities adequate for our 1 night stay Would definitely recommend this well priced hotel
Stayed 1 night in Mar 2024
Response from Kaye on 4 Mar 2024
Dear Virginia,We are thankful for your kind review, most especially for mentioning our vicinity. We are eager to wait for your next visit. Have a lovely day!Kind regards,KayeThe Great Southern Hotel Management

6/10 Okay

Amritpal

Liked: Cleanliness, staff & service
Service
Stayed 4 nights in Feb 2024
Response from Kaye on 28 Feb 2024
Dear Amritpal,Thank you for your review regarding our service. We are happy that our staff have made your stay quite enjoyable. We look forward to your next visit and hope to get a higher score in your next review. Kind regards,KayeThe Great Southern Hotel Management

10/10 Excellent

David

Business traveller
Great location and walking distance to restaurants. Did not like the noise at 1am, very good apart from that
Stayed 1 night in Feb 2024
Response from Kaye on 12 Feb 2024
Dear David, Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out to our 24/7 receptionist!Kind regards,KayeThe Great Southern Hotel Management

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and clean rooms
Stayed 1 night in Feb 2024
Response from Kaye on 12 Feb 2024
Dear Jonathan,Your glowing feedback made our day! We're dedicated to providing memorable experiences, and your satisfaction lets us know we're on the right track. We eagerly await your next visit.Kind regards,KayeThe Great Southern Hotel Management

10/10 Excellent

Natasa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, and lovely room.
Stayed 5 nights in Jan 2024
Response from Kaye on 6 Feb 2024
Dear Natasa,Thank you for your recent stay and for awarding us a perfect rating. Your glowing feedback made our day! We're dedicated to providing memorable experiences, and your satisfaction lets us know we're on the right track. We eagerly await your next visit and the chance to exceed your expectations once more.Kind regards,KayeThe Great Southern Hotel Management

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kaye on 6 Feb 2024
Dear David,Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!Kind regards,KayeThe Great Southern Hotel Management

10/10 Excellent

Aminisitai

Liked: Amenities
I love the service and I’d love to go back in future
Stayed 2 nights in Jan 2024
Response from Kaye on 5 Feb 2024
Dear Aminisitai,Thank you so much for the fabulous rating. We really appreciate your stay and sharing the word about us. We look forward to hosting you soon! Kind regards,KayeThe Great Southern Hotel

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place, close to Asian restaurants and great facilities
Stayed 1 night in Jan 2024
Response from Kaye on 2 Feb 2024
Dear Craig,Thank you for your ratings! We are glad you find our location amazing as well. Please visit us again next time! Kind regards,KayeThe Great Southern Hotel Management

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here quite a lot because it is such a great and convenient location. The staff are very friendly. There is nothing negative I could say about this wonderful hotel.
Stayed 1 night in Jan 2024
Response from Kaye on 2 Feb 2024
Dear David,Thank you very much for your five-star ratings! We will share this with the rest of the team to encourage them to keep up the great work!Kind regards,KayeThe Great Southern Hotel Management

8/10 Good

Paloma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. The breakfast is great value for money.
Stayed 1 night in Jan 2024
Response from Kaye on 30 Jan 2024
Dear Paloma,Thanks for sharing your lovely ratings with us and the community. We are glad that our staff were able to serve you well. Moreover, your compliment with the breakfast will reach our kitchen staff. We hope to see you soon!Kind regards,KayeThe Great Southern Hotel Management

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well presented entrance and reception. Nice little bar and restaurant. The staff are very pleasant and helpful. The rooms are nicely refurbished and more than adequate. Ideal for a short stay and l will definitely be using this hotel again
Stayed 1 night in Jan 2024
Response from Kaye on 29 Jan 2024
Dear John,Thank you for your feedback, Your kind words motivate us to continue serving all our guests the way we can. Yes, we will look forward to your next visit. Have a lovely day!Kind regards,KayeThe Great Southern Hotel Management

8/10 Good

Sonam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Kaye on 29 Jan 2024
Dear Sonam,Where words fall short, ratings do the job! Thank you for such gracious ratings! We look forward to welcoming you back soon.Kind regards,KayeThe Great Southern Hotel Management

6/10 Okay

Anna

Travelled with partner
Liked: Cleanliness, staff & service
Great location, convenient and a good price. If you don’t mind a windowless room it’s a good choice. Automation is taking over, it will be sad once the friendly staff is being replaced by check in machines.
Stayed 2 nights in Jan 2024
Response from Kaye on 29 Jan 2024
Dear Anna,Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!Kind regards,KayeThe Great Southern Hotel Management

10/10 Excellent

wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good overall.. would visit again.👍
Stayed 14 nights in Jan 2024
Response from Kaye on 29 Jan 2024
Dear Wayne,Thank you so much for taking the time to rate us. We hope to have you back with us soon!Kind regards,KayeThe Great Southern Hotel Management

10/10 Excellent

michael

Stayed 1 night in Jan 2024
Response from Kaye on 25 Jan 2024
Dear Michael, We are incredibly grateful that you took the time out of your busy schedule to rate us. We hope to have you back with us soon!Kind regards,KayeThe Great Southern Hotel Management

10/10 Excellent

Trevor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is always room for improvement
Stayed 1 night in Jan 2024
Response from Kaye on 17 Jan 2024
Dear Trevor,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your trust again. So, please consider us again on your next trip!Kind regards,KayeThe Great Southern Hotel Management

10/10 Excellent

Adewuyi Tijani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Environment
Stayed 1 night in Jan 2024
Response from Kaye on 16 Jan 2024
Dear Adewuyi,Thank you for your recent stay and for awarding us a perfect rating. Your glowing feedback made our day! We're dedicated to providing memorable experiences, and your satisfaction lets us know we're on the right track. We eagerly await your next visit and the chance to exceed your expectations once more.Kind regards,KayeThe Great Southern Hotel Management

10/10 Excellent

STEPHEN, Rockingham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jan 2024
Response from Kaye on 19 Jan 2024
Dear Stephen,Thank you so much for your perfect rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area. Kind regards,KayeThe Great Southern Hotel

6/10 Okay

Lucia

Very clean.
Stayed 1 night in Jan 2024
Response from Kaye on 16 Jan 2024
Dear Lucia,Your feedback is important to us, and we're glad you had a good experience. If there are specific areas where you feel we could enhance your stay in the future, we'd love to hear your insights. We hope to have the pleasure of welcoming you back for a 5-star experience. Kind regards,KayeThe Great Southern Hotel Management

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem in the heart of chine town
Friendly staff, very clean and comfortable, quick check-in. Close to china town and northbridge, so many restaurants close by. Hotel is tucked away and a little hard to find and parking can be limited. I would stay here again and would recommend to others
Stayed 1 night in Jan 2024
Response from Kaye on 15 Jan 2024
Dear Guest,We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.Kind regards,KayeThe Great Southern Hotel Management

8/10 Good

LeeAnne

Stayed 1 night in Jan 2024
Response from Kaye on 31 Jan 2024
Dear LeeAnne, Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!Kind regards,KayeThe Great Southern Hotel Management

10/10 Excellent

roimata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff. The foyer had many comfortable chairs scattered about so you could relax. Id go back again, and very affordable.
Stayed 1 night in Jan 2024
Response from Kaye on 10 Jan 2024
Dear Roimata,Receiving a perfect rating from valued guests like you is such a compliment. We are excited to serve you again!Kind regards,KayeThe Great Southern Hotel Management

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jan 2024
Response from Kaye on 9 Jan 2024
Dear Andrew,Thank you for giving us a great score. We extend an open invitation for your next stay, and we eagerly await the opportunity to welcome you back to The Great Southern Hotel. Until then, please do not hesitate to reach out if there’s anything we can assist you with.Kind regards,KayeThe Great Southern hotel Management

10/10 Excellent

YI-Hsuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Kaye on 9 Jan 2024
Dear Yi-Hsuan,Thank you for giving us a perfect score! We are truly honored that you have chosen us as your preferred choice for visits to Perth. Your loyalty means the world to us. Please don't hesitate to contact us for future visits.Kind regards,KayeThe Great Southern Hotel Management

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kaye on 9 Jan 2024
Dear Tony,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Kind regards,Kaye The Great Southern Hotel Management

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kaye on 9 Jan 2024
Hi Diego, Thank you for choosing to stay with us. We take immense pride in our commitment to exceptional customer service and creating a delightful atmosphere for our guests. Please do not hesitate to give us a call for future bookings.Kind regards,KayeThe Great Southern Hotel Management

8/10 Good

Clifford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kaye on 3 Jan 2024
Dear Clifford,Thank you for taking the time to post a review here. We are glad to know you enjoyed your short stay with us. For your future bookings, we recommend you visit our website and send us an email, or our Facebook page for a direct message. Thank you and have a wonderful dayBest regards,KayeThe Great Southern Hotel Management

8/10 Good

Mike

Stayed 7 nights in Dec 2023
Response from Kaye on 22 Jan 2024
Dear Mike,Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!Kind regards,KayeThe Great Southern Hotel Management

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from k on 1 Jan 2024
Dear John,Thank you for taking the time to give us a perfect rating. We are so glad to know you have enjoyed your stay. For future bookings, please do not hesitate to send us an email through our website. Have a wonderful New Year! Kind regards,KayeThe Great Southern Hotel Management

10/10 Excellent

ROBERT BRIAN, Okayama

Stayed 3 nights in Dec 2023
Response from Kaye on 17 Jan 2024
Dear Robert,Thank you so much for your 5-star ratings! We will share this with the rest of the team to let them know to keep up the amazing work!Kind regards,KayeThe Great Southern Hotel

10/10 Excellent

Maryline

Stayed 1 night in Dec 2023
Response from Kaye on 25 Dec 2023
Hi Maryline,We gladly appreciate your visit and for giving us a perfect rating! We hope you can come again next time. Kind regards,KayeThe Great Southern Hotel Management

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kaye on 25 Dec 2023
Hi Mark,Thank you for your awesome ratings! We are so happy to have you as our guest, even just for a short while. Thank you again and please visit us again next time!Kind regards,KayeThe Great Southern Hotel Management

10/10 Excellent

KEVIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing we didnt like, very nice facilities and staff. reat breakfast.
Stayed 1 night in Dec 2023
Response from Ashley on 22 Dec 2023
Hi Kevin, Thank you for staying and sharing your experience. We would like to express our gratitude for our team's hard work in meeting your expectations, which resulted in a perfect score. We look forward to seeing you again soon. Have an amazing day! Best regards, Ashley The Great Southern Hotel Management

8/10 Good

Wick

Stayed 1 night in Dec 2023
Response from Ashley on 22 Dec 2023
Hi Wick, Thank you for the rating and for staying with us. We look forward to seeing you back on our property. Have an amazing one!Kind regards, Ashley The Great Southern Hotel Management

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not applicable
Stayed 1 night in Dec 2023
Response from Kaye on 19 Dec 2023
Dear Stephen,Thank you for taking the time to leave a rating, we appreciate it. We take this as a motivation to continue serving our guests in the best way they deserve. We look forward to your next visit! Have a lovely day!Kind regards,KayeThe Great Southern Hotel Management

8/10 Good

Payrick

Travelled with family
Liked: Cleanliness, property conditions & facilities
Thank you for nice clean room and friendly staff
Stayed 1 night in Dec 2023
Response from Kaye on 19 Dec 2023
Dear Payrick,Thank you for the score and the feedback you posted. We are grateful for your kind words. For future booking, please don't hesitate to send us an email via our website. See you again soon! Kind regards,KayeThe Great Southern Hotel Management

10/10 Excellent

Megan

Travelled with partner
Liked: Amenities
Close to great restaurants Clean and tidy
Stayed 2 nights in Dec 2023
Response from Kaye on 18 Dec 2023
Dear Megan,We are delighted to receive such wonderful feedback from you. We look forward to having you here again. Have a lovely day! Kind regards,KayeThe Great Southern Hotel Management

10/10 Excellent

Nicos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service nice staff very friendly.
Stayed 2 nights in Dec 2023
Response from Kaye on 18 Dec 2023
Dear Nicos,Thank you for your kind feedback. We appreciate the score. We look forward to welcoming you again soon. Kind regards,KayeThe Great Southern Hotel Management

8/10 Good

Nico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were incredibly polite and helpful The room was tidy and the fridge kept things cold
Stayed 1 night in Dec 2023
Response from K on 18 Dec 2023
Dear Nico,Thank you for taking the time to share your experience here. we are happy to know that you appreciate our staff. We hope that you will visit again next time. Have a lovely day!Kind regards,KayeThe Great Southern Hotel Management

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, comfortable rooms, staff were helpful. Food in the restaurant was delicious
Stayed 3 nights in Dec 2023
Response from Kaye on 18 Dec 2023
Dear JamesWe are so glad to know that you enjoyed your stay with us here at The Great Southern Hotel Perth. Please do not hesitate to send us a message if you wish to book again. Have a lovely day!Kind regards,KayeThe Great Southern Hotel Management