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Reviews of Man From Snowy River Hotel

3.5 out of 5
Man From Snowy River Hotel
Kosciuszko Road, Perisher Valley, NSW

Reviews

8.2

Very good

Rating 10 - Excellent. 18 out of 42 reviews" "
Rating 8 - Good. 16 out of 42 reviews" "
Rating 6 - Okay. 3 out of 42 reviews" "
Rating 4 - Poor. 4 out of 42 reviews" "
Rating 2 - Terrible. 1 out of 42 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Comfortable and friendly service.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were awesome :) Great location. Wish we were there longer. We'll be back!
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Nice staff
Across from the ski tube station, it’s a fair hike down the hill & across the bridge to the ski lift (ski/pole storage (no boots) $30/day). Rooms are pretty basic with radiator heating, no Wi-Fi (available in lobby/restaurant only), small TV (often without reception) mini fridge/electric kettle/tea & instant coffee (no microwave or coffee maker), small closet (no robe/slippers). Tiny, cramped bathroom with shower stall, no counter space. Very nice staff. Large restaurant bar; breakfast & dinner included in room rate. Garage parking $35/day.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and level of service - these two factors were by far the best attributes of the stay.
Stayed 3 nights in Aug 2019

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍
Great hotel. Very handy. Great restaurant and lounge
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The location is great. But the facilities are a little old
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The location of the property. Staff at front desk were very accommodating. I also liked that there were a lot of Australians employed at this property
Stayed 2 nights in Jul 2019

10/10 Excellent

Vince

Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Amenities, property conditions & facilities
Liked the lounge area and the food Disliked the wait at reception, the noise above the room, the poor condition of the DVD and the limited TV program Was looking to see the Wimbledon
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Jun 2019

10/10 Excellent

Chez, Gold Coast

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, Amazing Friendly Staff, Great Food. The attached hotel offers the "Epic Nachos" for $22. We struggled between 2 of us to ever finish it, could feed 4 people. Best value on the mountain. Cant wait to book our next snow trip here. Thanks for having us!!!!
Stayed 5 nights in Jun 2019

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good accommodation
Great accommodation however, a bit over priced.
Stayed 1 night in Jun 2019

8/10 Good

Young ju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Good location, good food, good beer, happy staying^^ love to come back again.
Stayed 3 nights in Jun 2019

10/10 Excellent

Phang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prefect location
Just walk to perisher ski slope in 5 min. Just across the road from skitube terminal if not driving. Footwork convenient shop at terminal for snacks, drinks etc. Complimentary shuttle bus to Smiggins Holes from terminal roundabout.
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Won’t be back for this hotel again .
The hotel it very old , noisy room . Staff service it lack of training .
Stayed 2 nights in Jun 2019

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a terrific restaurant
Terrific location for skiing. Very comfortable room. Attentive and friendly staff. The restaurant was terrific. Great food, great view and deco and prompt and friendly service. Obviously well managed. Very satisfied!
Stayed 2 nights in Jun 2019

10/10 Excellent

jag

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abit old hotel but in Excellent location and very freindly staff, would definitely stay there again
Stayed 2 nights in Jun 2019

8/10 Good

Boris

Little dated, very helpful staff, pleasant stay, parking is convenient. The main negative is that the door between adjacent rooms blocks very little noise.
Stayed 3 nights in Aug 2018

6/10 Okay

Rowdy

Liked: Cleanliness, staff & service
Disliked: Room comfort
Had to mark down because the bed's were too hard. For the price, should be able to get a decent sleep? Not too much to ask for? Hotel is showing its age and hasn't changed since last visit over 10 years ago. Seems to run by teenagers, who had varying degrees of skill with guest interaction, though there were a couple of stand-outs who went out of their way to help. It's all about location and convenience here and you pay the price, but don't necessarily get the value?
Stayed 2 nights in Aug 2018

8/10 Good

Dianne, Austinmer, NSW

Liked: Cleanliness, staff & service, room comfort
Parking - a real plus
Family hotel and the only one with garage parking at the snowline in Perisher - that's a real plus.
Stayed 2 nights in Aug 2018

8/10 Good

Lesandkd, Merimbula

Liked: Cleanliness, staff & service, room comfort
The Man
good location and great to have undercover parking
Stayed 2 nights in Jun 2018
Response from Jen on 4 July 2018
Hi Les, thanks so much for the review. Sorry about the emails, but we do need to get important information to guests, regarding National Park entry etc. Kind regards Jen

10/10 Excellent

Duncan, Sydney NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable with great views of Perisher
Good communication with guests Management have a focus on meeting guest needs Great views of Perisher and close to the ski lifts and all amenities Onsite under cover car parking
Stayed 2 nights in Jun 2018
Response from The Man Crew on 7 July 2018
Thank you! We are glad you enjoyed your stay!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although the hotel is a little tired with age, it provided ideal comfort & facilities for on snow accommodation. Will definitely recommend & stay again
Stayed 2 nights in Sep 2017

10/10 Excellent

Buzz, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and location
It would be hard to beat for convenience to Perishers facilities. Fantastic food and a cosy bar and dining room to relax after a day on the slopes.
Stayed 2 nights in Sep 2017

8/10 Good

Luke

Liked: Cleanliness, staff & service
Great customer service
The staff at the hotel were all great. We arrived at 1am in the morning after getting stuck in the snow (3 hours after our planned arrival), and the staff made sure they greeted us and showed us our room. The location is great. The hotel is older, but comfortable.
Stayed 2 nights in Sep 2017

4/10 Poor

Carlo, sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location but that was it
Arrived. No helpwith bags and lots of gear and steep stairs. Staff seem disinterested on checkin. Located to slopes was only great thing Rooms dirty and old Food in restaurant was good but staff particularly supervisor really rude.
Stayed 4 nights in Aug 2017

10/10 Excellent

Marzanna, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Warm room, exceptional food.
Excellent stay. I will be back. Very nice staff and amazing food. Room very warm and clean with TV !.
Stayed 3 nights in Jul 2017
Response from Chantal on 13 Aug 2017
Hi Marzanna, We are glad you have a lovely stay with us. Unfortunately due to our hotel being located in the Kosciuszko National Park domestic animals are not permitted with the exception of assistance animals. We look forward to welcoming you back to The Man in the future.

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Great for skiing at Perisher Valley. Staff pleasant and helpful. Room temperature a bit cool sometimes. Food quality excellent.
Stayed 5 nights in Jul 2017
Response from Chantal on 13 Aug 2017
Hi Jan, thank you for your feedback. We are glad you have a lovely stay with us and enjoyed the delicious food. We will look into the heating in the room.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good location close to ski lifts
Front of house staff were not really helpful. Customer service could have been better. When I asked questions if another restaurant was open the answer was "I'm not sure". There was no effort on there behalf to find out.

4/10 Poor

Susian, Sydney

Disliked: Staff & service, property conditions & facilities
Poor management
This hotel needs better management . Reservations manager especially

6/10 Okay

Michael, Sydney

Liked: Cleanliness
Disliked: Staff & service
Needs better management
Great place to stay if you don't have to deal with the reservation manager ( not very nice) great food but service poor

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Inclusions in the package were great and that is what gave it good value for money. Service was average room was ok.

8/10 Good

Yuan

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

megan, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing to complain about!
Room was warm and comfy. Drying facilities for ski equipment and clothing was fantastic. Staff were very friendly and welcoming.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, Excellent staff & Service!!!
Great location and excellent staff with above average service and excellent communicators. A very pleasant experience and memorable holiday :)

4/10 Poor

Ben, Brisbane

Disliked: Staff & service, property conditions & facilities
Disappointing hotel considering room rate
It was end of the season when we stayed but this should be no excuse. Rooms were noisy, walls must be paper thin and the loudest plumbing. When the room next door turned on a tap or flushed the toilet, you knew about it. Front desk staff seemed that they did not want to be there. First night we ate in and they tried to serve us off steak, you could smell it as soon as it turned up. I will nots stay there again

8/10 Good

dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Meals were excellent.
Very good food and bar service. Rooms are fine, but could do with a modern makeover.

10/10 Excellent

Heidi, brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Perisher hotel
Restaurant food is amazing, rooms brilliant, location is fantastic and staff are wonderful!
View from dining room

10/10 Excellent

Daniel, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Great time in family
I'm very satisfied with the hotel and the staff, I had a wonderful time with my family. I definitely would return to the same hotel. It has a wonderful view of the snowy mountain and the ski slopes, we enjoyed it having breakfast watching the skiers in action.

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly, WIFI is not available in rooms. It is available only in the lobby. It is very inconvenient. Little investment has been made to update the facilities. Rooms are so old and outdated. Goods in the rooms are so cheap and poor. Dishes were very delicious. Overall I don’t want stay again and don’t recommend to anybody.
Stayed 5 nights in Aug 2019

8/10 Good

Lai Ping

Liked: Staff & service, property conditions & facilities
Food
Having dinner is one of most beautiful things in This hotel. Reservation is very easy and the negative comments on reservation manager do not exist. Wifi can only be connected in Bar, and it seems does not work after 8pm. But this brings most of clients gathering in the Bar, so it creats the chance to get to know each other.
Stayed 8 nights in Aug 2017